What users are saying about
18 Ratings
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Score 6.5 out of 101
2 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

ADP Streamline Payroll

I think that if the sales staff were more knowledgeable on the product they are selling you and were less worried about making a sale then perhaps I would have had a better experience and would have kept them longer than a couple of months.
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Netchex

Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
Karen Stuart, CSP profile photo

Pros

  • ADP Streamline works best if you have a great ADP rep on the other end for your payroll purposes. I had a fantastic rep who was very responsive.
  • The ease and security of the upload process makes things quick and easy. Especially when actually preparing the payroll for upload can be difficult.
  • The report running format when I was using ADP Streamline was extremely user friendly and easy to navigate.
Sandra Van Munster profile photo
  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP profile photo

Cons

  • Training was almost non existent when I was using the service. It was easy to figure out but I could have benefitted from some detailed training to help me better use the system and all its functionality.
  • I'm not sure this is anything ADP Streamline can fix because of time differences and such but it was very much like I was on an island waiting for messages in a bottle. I would upload and it would take sometimes more than a day to get a response.
  • The process was very manual when I was using the system. I did all my payroll work off ADP Streamline and basically used it to upload and relied on the rep to enter everything correctly. I felt like I had less control than I would like. I would have preferred to have some control over what was being uploaded and entered.
Sandra Van Munster profile photo
  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Karen Stuart, CSP profile photo

Likelihood to Renew

ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
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Alternatives Considered

I can't really answer this question as I was the user of ADP Streamline but had no input in the choosing of ADP Streamline.
Sandra Van Munster profile photo
Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP profile photo

Return on Investment

  • ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.
  • Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.
Sandra Van Munster profile photo
  • Netchex has allowed us to save on the cost of printing, stuffing and mailing/delivering employee check stubs each week. Each employee has 24/7 access to their paycheck history at their fingertips.
Karen Stuart, CSP profile photo

Pricing Details

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Netchex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details