ADP TotalSource vs. ELMO Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP TotalSource
Score 6.1 out of 10
N/A
ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A
ELMO Software
Score 8.3 out of 10
N/A
ELMO Software (ASX:ELO) is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to manage their people, process and pay. ELMO solutions span the entire employee lifecycle from ‘hire to retire’. They can be used together or stand-alone, and are configurable according to an organisation’s unique processes and workflows.N/A
Pricing
ADP TotalSourceELMO Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP TotalSourceELMO Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
ADP TotalSourceELMO Software
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
7.9
11 Ratings
0% above category average
Employee demographic data00 Ratings8.09 Ratings
Job profiles and administration00 Ratings7.78 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.27 Ratings
Organizational charting00 Ratings8.38 Ratings
Organization and location management00 Ratings7.88 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.65 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
8.0
5 Ratings
0% below category average
Pay calculation00 Ratings8.15 Ratings
Support for external payroll vendors00 Ratings8.04 Ratings
Benefit plan administration00 Ratings8.03 Ratings
Direct deposit files00 Ratings8.03 Ratings
Salary revision and increment management00 Ratings8.23 Ratings
Reimbursement management00 Ratings7.73 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
8.5
3 Ratings
5% above category average
Approval workflow00 Ratings8.53 Ratings
Balance details00 Ratings8.53 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
8.0
10 Ratings
2% below category average
View and generate pay and benefit information00 Ratings8.05 Ratings
Update personal information00 Ratings8.010 Ratings
View company policy documentation00 Ratings8.26 Ratings
Employee recognition00 Ratings7.76 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
7.7
6 Ratings
1% above category average
Report builder00 Ratings7.56 Ratings
Pre-built reports00 Ratings7.76 Ratings
Ability to combine HR data with external data00 Ratings7.84 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
7.8
7 Ratings
3% below category average
New hire portal00 Ratings8.26 Ratings
Manager tracking tools00 Ratings7.44 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
7.8
8 Ratings
5% below category average
Individual goal setting00 Ratings8.28 Ratings
Line-of sight-visibility00 Ratings8.08 Ratings
Performance tracking00 Ratings7.38 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
7.6
10 Ratings
5% below category average
Performance plans00 Ratings7.710 Ratings
Performance improvement plans00 Ratings7.710 Ratings
Review status tracking00 Ratings6.78 Ratings
Review reminders00 Ratings7.79 Ratings
Multiple review frequency00 Ratings8.29 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
7.5
7 Ratings
6% below category average
Create succession plans/pools00 Ratings7.96 Ratings
Candidate ranking00 Ratings7.66 Ratings
Candidate search00 Ratings6.55 Ratings
Candidate development00 Ratings7.96 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP TotalSource
-
Ratings
ELMO Software
7.5
5 Ratings
4% below category average
Job Requisition Management00 Ratings7.84 Ratings
Company Website Posting00 Ratings7.74 Ratings
Publish to Social Media00 Ratings7.32 Ratings
Job Search Site Posting00 Ratings6.82 Ratings
Duplicate Candidate Prevention00 Ratings7.82 Ratings
Applicant Tracking00 Ratings7.53 Ratings
Notifications and Alerts00 Ratings8.04 Ratings
Best Alternatives
ADP TotalSourceELMO Software
Small Businesses
Justworks
Justworks
Score 7.8 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Justworks
Justworks
Score 7.8 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP TotalSourceELMO Software
Likelihood to Recommend
1.1
(16 ratings)
8.1
(15 ratings)
Usability
-
(0 ratings)
8.0
(15 ratings)
Support Rating
3.3
(3 ratings)
7.6
(8 ratings)
User Testimonials
ADP TotalSourceELMO Software
Likelihood to Recommend
ADP
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
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ELMO Software
The performance review process is clear and easy to complete, for both employee and manager. I have experienced this in both roles, with my own staff, and undergoing my own review with my manager. I haven't experienced scenarios where it is less appropriate, I think our HR department customised the software well to our needs.
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Pros
ADP
  • Payroll was easy to learn and use with time tracking in a short time frame
  • Tracking team members request offs and approving them were very easy
  • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
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ELMO Software
  • Has extensive courses library (theory and video library).
  • Very responsive, resourceful and efficient support team.
  • Stuff survey - great range of available templates.
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Cons
ADP
  • Customer service is horrible
  • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
  • The promised "dedicated team" doesn't exist
  • Onboarding is confusing to new hires
  • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
  • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
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ELMO Software
  • Help seems unavailable.
  • A guide or how-to would be extremely appreciated - I haven't found any, at least for user level.
  • User interface could follow a more standard/familiar approach.
  • Some panes should be collapsible (e.g. the right "Work Flow" area, which gives very little help).
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Usability
ADP
No answers on this topic
ELMO Software
Once I learned the specific way of doing things, the software became very logical and ergonomic. It is easy to use and is an excellent resource for many of the specific tasks required for my role, especially in relation to staff onboarding and management. It is also excellent as a resource for my own personal HR information.
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Support Rating
ADP
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
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ELMO Software
I am not sure whether you are asking how the learning & development team rates ELMO Software or how ELMO supports our team when issues arise with the software? It is not my decision to purchase the software nor am I involved with the maintenance of the software.
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Alternatives Considered
ADP
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
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ELMO Software
Aspen is more straightforward in creating a course of personal development recognized by our industry, but your ELMO Software is generally easier to use. As the workforce in our company is very often built by the majority of people with basic academic background education, IE they often have only just completed year 10... it is very important your element of making it easy to understand, using simple words and clear explained multiple choices in the final quiz
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Return on Investment
ADP
  • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
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ELMO Software
No answers on this topic
ScreenShots