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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Workforce Now

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A

    Crunchr

    Score9.9 out of 10
    N/ACrunchr, headquartered in Amsterdam, offers a SaaS cloud solution for self-service workforce analytics, reporting and strategic planning. With Crunchr, multiple data sources can be combined into a GDPR compliant single source of truth. They aim to provide HR and business leaders with meaningful people insights for better, data-driven decision making, regarding the entire employee life-cycle, e.g. Talent Acquisition, Diversity & Inclusion, Gender-Pay Gap, Succession Planning and Internal…N/A
    Pricing
    ADP Workforce NowCrunchr
    Editions & Modules
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Workforce NowCrunchr
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.—
    More Pricing Information
    Community Pulse
    ADP Workforce NowCrunchr
    Considered Both Products
    ADP
    No answer on this topic
    Crunchr (Focus Orange Technology B.V.)
    Chose Crunchr
    A few of us had used ADP Workforce Now at other places and liked the idea of an HR management tool like ADP and Crunchr but we had shared similar dissatisfaction with analytics reporting from ADP. It seemed like they were a few years behind the technology when compared to other …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    428 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    359 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    437 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    72%
    Lived up to sales and marketing promises
    192 Answers
    No answers on this topic
    Implementation went as expected
    69%
    Implementation went as expected
    229 Answers
    No answers on this topic
    Features
    ADP Workforce NowCrunchr
    Human Resource Management
    Comparison of Human Resource Management features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    7.7
    1073 Ratings
    6% below category average
    Crunchr
    -
    Ratings
    Employee demographic data8.7948 Ratings00 Ratings
    Employment history8.5989 Ratings00 Ratings
    Job profiles and administration8.1939 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.3965 Ratings00 Ratings
    Organizational charting6.9677 Ratings00 Ratings
    Organization and location management7.4741 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.2680 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    8.1
    1086 Ratings
    1% below category average
    Crunchr
    -
    Ratings
    Pay calculation9.21046 Ratings00 Ratings
    Support for external payroll vendors8.1415 Ratings00 Ratings
    Off-cycle/On-Demand payment8.4337 Ratings00 Ratings
    Benefit plan administration7.4826 Ratings00 Ratings
    Direct deposit files9.31033 Ratings00 Ratings
    Salary revision and increment management7.1814 Ratings00 Ratings
    Reimbursement management7.2498 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    8.1
    891 Ratings
    2% below category average
    Crunchr
    -
    Ratings
    Approval workflow7.7811 Ratings00 Ratings
    Balance details8.4845 Ratings00 Ratings
    Annual carry-forward and encashment8.1687 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    7.9
    1065 Ratings
    4% below category average
    Crunchr
    -
    Ratings
    View and generate pay and benefit information8.61027 Ratings00 Ratings
    Update personal information8.81016 Ratings00 Ratings
    View company policy documentation8.1820 Ratings00 Ratings
    Employee recognition6.2387 Ratings00 Ratings
    View job history7.732 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    6.0
    12 Ratings
    29% below category average
    Crunchr
    -
    Ratings
    Tracking of all physical assets6.012 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    6.9
    989 Ratings
    9% below category average
    Crunchr
    -
    Ratings
    Report builder7.6972 Ratings00 Ratings
    Pre-built reports7.3967 Ratings00 Ratings
    Ability to combine HR data with external data5.8576 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    7.3
    151 Ratings
    10% below category average
    Crunchr
    -
    Ratings
    New hire portal7.7147 Ratings00 Ratings
    Manager tracking tools7.0119 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    6.5
    335 Ratings
    22% below category average
    Crunchr
    -
    Ratings
    Corporate goal setting6.7261 Ratings00 Ratings
    Individual goal setting6.2313 Ratings00 Ratings
    Line-of sight-visibility6.4258 Ratings00 Ratings
    Performance tracking6.7308 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    6.5
    432 Ratings
    20% below category average
    Crunchr
    -
    Ratings
    Performance plans6.4389 Ratings00 Ratings
    Performance improvement plans6.2332 Ratings00 Ratings
    Review status tracking6.4392 Ratings00 Ratings
    Review reminders7.0408 Ratings00 Ratings
    Multiple review frequency6.5341 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    6.0
    7 Ratings
    27% below category average
    Crunchr
    -
    Ratings
    Create succession plans/pools5.86 Ratings00 Ratings
    Candidate ranking5.86 Ratings00 Ratings
    Candidate search6.37 Ratings00 Ratings
    Candidate development6.26 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    5.5
    446 Ratings
    36% below category average
    Crunchr
    -
    Ratings
    Job Requisition Management6.8390 Ratings00 Ratings
    Company Website Posting6.5382 Ratings00 Ratings
    Publish to Social Media3.9306 Ratings00 Ratings
    Job Search Site Posting5.8341 Ratings00 Ratings
    Duplicate Candidate Prevention2.38 Ratings00 Ratings
    Applicant Tracking6.6384 Ratings00 Ratings
    Notifications and Alerts6.7405 Ratings00 Ratings
    Workforce Analytics
    Comparison of Workforce Analytics features of ADP Workforce Now and Crunchr
    Feature
    ADP Workforce Now
    -
    Ratings
    Crunchr
    8.1
    3 Ratings
    4% below category average
    Automated data collection00 Ratings8.63 Ratings
    Data analysis00 Ratings9.03 Ratings
    Data integration00 Ratings8.43 Ratings
    Predictive analytics00 Ratings7.73 Ratings
    Benchmarking00 Ratings5.52 Ratings
    Report designer00 Ratings8.02 Ratings
    Pre-built content00 Ratings8.43 Ratings
    Data management00 Ratings8.93 Ratings
    Self-service insights00 Ratings8.83 Ratings
    Best Alternatives
    ADP Workforce NowCrunchr
    Small Businesses
    UZIO
    Score9.3 out of 10
    ActivTrak
    Score8.6 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Predictive Index Behavioral Assessment
    Score9.5 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Workday Prism Analytics
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Workforce NowCrunchr
    Likelihood to Recommend
    7.9
    (1140 ratings)
    9.9
    (3 ratings)
    Likelihood to Renew
    8.4
    (83 ratings)
    8.0
    (1 ratings)
    Usability
    3.0
    (80 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (14 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (510 ratings)
    9.0
    (1 ratings)
    In-Person Training
    8.2
    (9 ratings)
    -
    (0 ratings)
    Online Training
    5.8
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.5
    (34 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    6.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (800 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.2
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP Workforce NowCrunchr
    Likelihood to Recommend
    ADP
    The ease in which you can process payroll and year end (T4s). Ability to maintain payroll - enter upcoming changes (e.g. pay raises for a certain date) ahead of time. While we don't use it in my current company, in past ones the time & attendance integration with timesheets is fabulous. Our company uses a 3rd party scheduling & timesheet platform which also integrates with one click but is a little more work to maintain time off balances within ADP Workforce Now. We use the 3rd party platform (Evolia) for scheduling and timesheets as the management here wanted the ability to see salaried employees on site, have a chat feature, and some self-management on the employee side with the ability to swap shifts.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    We used Crunchr, for generating audit reports. It comes with hundreds of metrics and filters such as employee's location, gender, age, grade etc. Using all these available tools and options, it makes analyzing way easier. With this there is no need to manually build reports and models. It also provides very user friendly UI, you can simply drag and drop to answer most complex questions.
    Read full review
    Pros
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    • Synthesizes employee data across various data points in our organization
    • Creates clear, easy to understand, useful data models to help us make better decisions
    • The dashboards are invaluable to helping us meet goals like diversity targets and retention efforts
    Incentivized
    Read full review
    Cons
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    • Desktop - Linux.
    • Demo version and free trial.
    • Language availability.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    Crunchr is amazing software to use, it is user friendly and easy to use. It generates innovative and customize reports that are easier to understand. This is the best to use for strategic management. It collects all the data from them organization and sits on the top layer of your organization. It keeps the data secure and is reliable to use.
    Read full review
    Usability
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    No answers on this topic
    Reliability and Availability
    ADP
    ADP outages are very rare
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    No answers on this topic
    Performance
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    No answers on this topic
    Support Rating
    ADP
    Kelly La Rosa and Brian McLaughlin have been exceptional partners over the last few years and a tremendous source of support in my role. They are consistently solution‑oriented, highly responsive, and proactive in identifying opportunities to improve our processes. Both regularly brought forward thoughtful recommendations, including suggestions for new ADP products that aligned well with our evolving needs. Their expertise, reliability, and genuine commitment to client success have made a meaningful impact on my work and on our overall experience with ADP.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    Customer service is very good and supportive. They understand your concerns very patiently and resolves it within SLA timelines. They have also created many knowledge article which illustrates each and every steps in detail to resolve the common problem at comes during installation and integrations. They also make follow-up calls in order to understand if the problem is actually resolved.
    Read full review
    In-Person Training
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    No answers on this topic
    Online Training
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    No answers on this topic
    Implementation Rating
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    No answers on this topic
    Alternatives Considered
    ADP
    I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    A few of us had used ADP Workforce Now at other places and liked the idea of an HR management tool like ADP and Crunchr but we had shared similar dissatisfaction with analytics reporting from ADP. It seemed like they were a few years behind the technology when compared to other solutions on the market, which led us to Crunchr
    Incentivized
    Read full review
    Scalability
    ADP
    We have several departments that utilize the reporting, utilize the timecards and the system. We also have self service that is nice for all of our employees. This system allows us to designate what each group can see, and what employees can change, or who can clock in and out offsite
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    No answers on this topic
    Return on Investment
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
    Read full review
    Crunchr (Focus Orange Technology B.V.)
    • Save time (i.e. no more weekly excel calculations).
    • Ability to increase the general knowledge of all employers.
    • Faster communication.
    • Computerization of tasks and easier access to the information.
    Incentivized
    Read full review
    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app