What users are saying about

ADP Workforce Now

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483 Ratings

ADP Workforce Now

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483 Ratings
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Score 7 out of 101
6 Ratings
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Score 6 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

SilkRoad Life Suite

SilkRoad Life is well suited for hiring new employees and bringing them onboard quickly.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
SilkRoad Life Suite
Employee demographic data
ADP Workforce Now
8.1
SilkRoad Life Suite
Employment history
ADP Workforce Now
8.1
SilkRoad Life Suite
Job profiles and administration
ADP Workforce Now
7.7
SilkRoad Life Suite
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
SilkRoad Life Suite
Organizational charting
ADP Workforce Now
6.7
SilkRoad Life Suite
Organization and location management
ADP Workforce Now
7.4
SilkRoad Life Suite
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
SilkRoad Life Suite

Payroll Management

ADP Workforce Now
8.1
SilkRoad Life Suite
Pay calculation
ADP Workforce Now
8.7
SilkRoad Life Suite
Support for external payroll vendors
ADP Workforce Now
7.5
SilkRoad Life Suite
Benefit plan administration
ADP Workforce Now
8.0
SilkRoad Life Suite
Direct deposit files
ADP Workforce Now
8.6
SilkRoad Life Suite
Salary revision and increment management
ADP Workforce Now
7.8
SilkRoad Life Suite
Reimbursement management
ADP Workforce Now
7.8
SilkRoad Life Suite

Leave and Attendance Management

ADP Workforce Now
8.1
SilkRoad Life Suite
Approval workflow
ADP Workforce Now
8.1
SilkRoad Life Suite
Balance details
ADP Workforce Now
8.1
SilkRoad Life Suite
Annual carry-forward and encashment
ADP Workforce Now
8.1
SilkRoad Life Suite

Employee Self Service

ADP Workforce Now
8.2
SilkRoad Life Suite
View and generate pay and benefit information
ADP Workforce Now
8.7
SilkRoad Life Suite
Update personal information
ADP Workforce Now
8.7
SilkRoad Life Suite
View company policy documentation
ADP Workforce Now
8.5
SilkRoad Life Suite
Employee recognition
ADP Workforce Now
7.6
SilkRoad Life Suite
View job history
ADP Workforce Now
7.6
SilkRoad Life Suite

Asset Management

ADP Workforce Now
6.0
SilkRoad Life Suite
Tracking of all physical assets
ADP Workforce Now
6.0
SilkRoad Life Suite

HR Reporting

ADP Workforce Now
7.0
SilkRoad Life Suite
Report builder
ADP Workforce Now
7.1
SilkRoad Life Suite
Pre-built reports
ADP Workforce Now
7.0
SilkRoad Life Suite
Ability to combine HR data with external data
ADP Workforce Now
7.0
SilkRoad Life Suite

Onboarding

ADP Workforce Now
5.5
SilkRoad Life Suite
5.8
New hire portal
ADP Workforce Now
6.1
SilkRoad Life Suite
7.6
Manager tracking tools
ADP Workforce Now
4.8
SilkRoad Life Suite
5.1
Compliance tracking and reporting
ADP Workforce Now
SilkRoad Life Suite
4.6

Performance and Goals

ADP Workforce Now
7.7
SilkRoad Life Suite
Corporate goal setting
ADP Workforce Now
7.6
SilkRoad Life Suite
Individual goal setting
ADP Workforce Now
7.8
SilkRoad Life Suite
Line-of sight-visibility
ADP Workforce Now
7.6
SilkRoad Life Suite
Performance tracking
ADP Workforce Now
7.9
SilkRoad Life Suite

Performance Management

ADP Workforce Now
7.4
SilkRoad Life Suite
Performance plans
ADP Workforce Now
7.6
SilkRoad Life Suite
Performance improvement plans
ADP Workforce Now
7.4
SilkRoad Life Suite
Review status tracking
ADP Workforce Now
7.6
SilkRoad Life Suite
Review reminders
ADP Workforce Now
7.3
SilkRoad Life Suite
Multiple review frequency
ADP Workforce Now
7.2
SilkRoad Life Suite

Succession Planning

ADP Workforce Now
6.0
SilkRoad Life Suite
Create succession plans/pools
ADP Workforce Now
5.8
SilkRoad Life Suite
Candidate ranking
ADP Workforce Now
5.8
SilkRoad Life Suite
Candidate search
ADP Workforce Now
6.3
SilkRoad Life Suite
Candidate development
ADP Workforce Now
6.2
SilkRoad Life Suite

Recruiting / ATS

ADP Workforce Now
6.6
SilkRoad Life Suite
Job Requisition Management
ADP Workforce Now
7.9
SilkRoad Life Suite
Company Website Posting
ADP Workforce Now
7.5
SilkRoad Life Suite
Publish to Social Media
ADP Workforce Now
7.4
SilkRoad Life Suite
Job Search Site Posting
ADP Workforce Now
6.6
SilkRoad Life Suite
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SilkRoad Life Suite
Applicant Tracking
ADP Workforce Now
7.2
SilkRoad Life Suite
Notifications and Alerts
ADP Workforce Now
7.5
SilkRoad Life Suite

Pros

  • The interface is extremely straightforward, and our employees love the simplicity involved in requesting time off, changing direct deposit information, using various calculators, and viewing pay statements.
  • The support is excellent with knowledgeable representatives.
  • Payroll Processing is quick and accurate, easy to preview, with exception reporting capabilities that support our benefit transmittal, reconciliations, and G/L interfacing.
Dixon Pettengill profile photo
  • Onboarding - easy process. easy to move around in. Always get high marks from new hires on the process
  • Redcarpet helps to manage tasks related to all departments involved in the new hire process
  • Openhire - online application easy to use.
  • Openhire - easy to search resumes and select candidates.
No photo available

Cons

  • I would have liked to see some more flexibility in the reporting tool.
  • I really wanted to see more data/employees on a single page than the limited view (I think 15 or 20 in the version I was using). There was no ability to scale the window to allow me to see more than those few candidates at a time
  • I would love for them to include a simple click on the payroll roll up side for me to easily see YTD totals rather than have to go in and select each individual check to include in the roll up.
Mark Michaels, PHR profile photo
  • RedCarpet portal is hard to edit. There needs to be an easier way to make is more user friendly.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
Dennis Abrahamson profile photo
SilkRoad Life Suite2.0
Based on 1 answer
Our HR Director is looking to go with another company.
Courtney Pritt profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
SilkRoad Life Suite6.5
Based on 2 answers
Excellent onboarding tool. Easy to set up
No photo available

Support

ADP Workforce Now6.7
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now is NOT ADP's most impressive product (previous versions like ADP Enterprise were far superior) but ADP in general is my preference. Systems I have used:Ceridian- The Payroll Tax function/reporting/filing/amendment process was not as strong as ADP. HR was an afterthought. Workday- I was not impressed with their Payroll module, or Payroll Tax Table/Setup. The HCM module was fantasticADP Enterprise- Very consistent all around. Great support model, massive Reporting capabilities, global ability (used ADP Streamline and maintained headcount for 16 countries with no issues)
Henri Pichal profile photo
SilkRoad is very far behind PeopleSoft!
No photo available

Return on Investment

  • We are consultants for companies that have chosen WFN so ROI is not relevant for us but I believe it is good return if implemented properly
Les Meyer profile photo
  • Definitely increased employee onboard efficiency
  • Central location for applicants to apply
  • Better Applicant tracking for our AAP plan
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SilkRoad Life Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details