TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AdRoll

    Score3.7 out of 10
    N/AAdRoll provides a platform, performance, and services to meet companys' marketing goals while streamlining marketing operation. Solutions technologies for brand awareness, retargeting, and abandoned cart recovery. And the AdRoll Cross-Channel Performance Dashboard displays campaigns holistically so users can analyze performance, run reports, gather insights.

    $40

    per month

    Perfect Audience (discontinued)

    Score8 out of 10
    N/APerfect Audience was a retargeting solution for X.com (Twitter), and part of Marin Software. The service is no longer available.N/A

    Recroup

    N/AN/AN/AN/A
    Pricing
    AdRollPerfect Audience (discontinued)Recroup
    Editions & Modules
    Essentials
    $12
    per month
    Growth
    $25
    per month
    Starter
    Free
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AdRollPerfect Audience (discontinued)Recroup
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AdRollPerfect Audience (discontinued)Recroup
    Considered Multiple Products
    NextRoll
    Chose AdRoll
    I always found the Perfect Audience interface confusing. I’m sure it’s a great tool, but if you can’t use it nothing else will be of benefit.
    Incentivized
    Chose AdRoll
    AdRoll is perhaps the best for very small businesses (less the 50 employees), is the easiest to set-up and administer. Google Marketing I would rate the best overall tool - excels with future product direction, campaign management, and targeting. Criteo has perhaps the best …
    Incentivized
    Chose AdRoll
    When testing out AdRoll, we simultaneously tested out the same campaigns on Perfect Audience and compared the results. AdRoll ultimately won the battle, with higher ROI, lower CPC and higher ROAS.
    Incentivized
    Chose AdRoll
    Again, AdRoll is a great platform for small to mid size businesses, but it doesn't offer every feature one might want. No platform really does. I'm having a lot of customers come to me know either using or wanting to use Criteo and the decision is generally between AdRoll or Cr…
    Incentivized
    Chose AdRoll
    I have also worked with another product Perfect Audience. In comparison Adroll out performs them in almost every area. I found that Perfect Audience's UI was hard to navigate and setting up segmentation was especially confusing. Also we use a 3rd party ad-server, which perfect …
    Discontinued Products
    No answer on this topic
    Recroup
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    12 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    No answers on this topic
    No answers on this topic
    Features
    AdRollPerfect Audience (discontinued)Recroup
    Ad Network Integration
    Comparison of Ad Network Integration features of AdRoll and Perfect Audience (discontinued) and Recroup
    Feature
    AdRoll
    6.8
    21 Ratings
    8% below category average
    Perfect Audience (discontinued)
    8.0
    1 Ratings
    8% above category average
    Recroup
    -
    Ratings
    Data Transfer6.721 Ratings8.01 Ratings00 Ratings
    DSP integration6.815 Ratings8.01 Ratings00 Ratings
    Ad Campaigns
    Comparison of Ad Campaigns features of AdRoll and Perfect Audience (discontinued) and Recroup
    Feature
    AdRoll
    4.2
    44 Ratings
    61% below category average
    Perfect Audience (discontinued)
    8.4
    1 Ratings
    7% above category average
    Recroup
    -
    Ratings
    Ad campaign creation1.143 Ratings8.01 Ratings00 Ratings
    Ad deployment8.044 Ratings9.01 Ratings00 Ratings
    Display advertising4.041 Ratings9.01 Ratings00 Ratings
    Ad display and retargeting segmentation4.044 Ratings8.01 Ratings00 Ratings
    Sequence targeting4.026 Ratings8.01 Ratings00 Ratings
    Ad Reporting & Analytics
    Comparison of Ad Reporting & Analytics features of AdRoll and Perfect Audience (discontinued) and Recroup
    Feature
    AdRoll
    1.7
    44 Ratings
    128% below category average
    Perfect Audience (discontinued)
    8.3
    1 Ratings
    7% above category average
    Recroup
    -
    Ratings
    Ad dashboards1.144 Ratings8.01 Ratings00 Ratings
    Ad performance reports1.144 Ratings9.01 Ratings00 Ratings
    Ad conversion tracking3.042 Ratings9.01 Ratings00 Ratings
    Ad attribution reporting1.138 Ratings8.01 Ratings00 Ratings
    Cross-channel ad management3.031 Ratings8.01 Ratings00 Ratings
    Ad forecasting and optimization1.128 Ratings8.01 Ratings00 Ratings
    Best Alternatives
    AdRollPerfect Audience (discontinued)Recroup
    Small Businesses
    Google Ad Manager
    Score8.3 out of 10
    AdRoll
    Score3.7 out of 10
    AdRoll
    Score3.7 out of 10
    Medium-sized Companies
    Criteo Commerce Growth
    Score8 out of 10
    Criteo Commerce Growth
    Score8 out of 10
    Criteo Commerce Growth
    Score8 out of 10
    Enterprises
    Criteo Commerce Growth
    Score8 out of 10
    Criteo Commerce Growth
    Score8 out of 10
    Criteo Commerce Growth
    Score8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AdRollPerfect Audience (discontinued)Recroup
    Likelihood to Recommend
    1.1
    (49 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (6 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (6 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    AdRollPerfect Audience (discontinued)Recroup
    Likelihood to Recommend
    NextRoll
    Adroll is perfect for companies and situations in which you are trying to retarget customers with specific products. Their platform is perfect for dynamic content on their web and social ads. Also, if you are running multiple campaigns at once then the Adroll platform is perfect when organizing many different campaigns at once. If you are just running one or two social campaigns I feel it is easier to go directly to the source and you can probably leave Adroll out of the mix
    Incentivized
    Read full review
    Discontinued Products
    I would recommend Perfect Audience to anyone who wants to use a 3rd party to scale up. I find the audience builder pretty terrible in Google AdWords so I was looking for something a bit easier to use and this fit the bill easily.
    Incentivized
    Read full review
    Recroup
    No answers on this topic
    Pros
    NextRoll
    • A customer service rep can help us out with any campaign questions, any time during the work week.
    • The platform has a very transparent platform that provides great detail about analytics of the ads.
    • The platform shows what digital advertising mediums are working the best for your website, not just the ads that you run through them.
    Read full review
    Discontinued Products
    • Great to up your inbound marketing game
    • The bulk uploading feature is great and makes it easy to upload numerous ad campaigns
    • Can customize each ad easily
    Incentivized
    Read full review
    Recroup
    No answers on this topic
    Cons
    NextRoll
    • Improved level of support during the technical setup process would really improve the onboarding process
    • Consistent, proactive account management is key with organizations like AdRoll. A dedicated rep goes such a long way.
    • More granular reporting would help with back-end optimization and client recommendations
    Incentivized
    Read full review
    Discontinued Products
    • Constantly left Googling how to do things because the system is sometimes confusing
    • Weak native reporting
    • Landing page editor needs work
    Incentivized
    Read full review
    Recroup
    No answers on this topic
    Likelihood to Renew
    NextRoll
    We like AdRoll as it's filling a hole in our advertising right now, but it's not our favorite platform for running our online ads. Google and Facebook especially are our favorites, as we can do much more with them than we can with AdRoll, hence the 7 out of 10 rating.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Recroup
    No answers on this topic
    Usability
    NextRoll
    Once tags are given and things are set up, it is fairly easy to utilize the reporting dashboard and check in on your ongoing campaigns. Metrics are simple to follow and can be toggled for specific dates or other qualifiers
    Incentivized
    Read full review
    Discontinued Products
    The bulk uploading feature is certainly my preferred feature of Perfect Audience. This tool has made creating new ad campaigns quick and easy. I used to have to upload facebook then Instagram then another social media page and instead I upload everything all at once and it certainly makes it easier for all of us.
    Incentivized
    Read full review
    Recroup
    No answers on this topic
    Support Rating
    NextRoll
    We don't use AdRoll support much, but when we have it's been fine, in line with other advertising platforms where it takes a few days maximum to resolve an issue that you have with them. In general though, the platform is very self sufficient and we do not have to use their support much, which is a good thing.
    Incentivized
    Read full review
    Discontinued Products
    The support team could be a little more useful. After our implementation calls and getting everything setup, we did feel that they were not as responsive and I did find myself googling solutions to things that the support team could have helped us with.
    Incentivized
    Read full review
    Recroup
    No answers on this topic
    Implementation Rating
    NextRoll
    Implementation was easy, as all we needed to do was use Google Tag Manager's built in AdRoll tag type and input our client ID and we were up and running. If you're not using Google Tag Manager, I imagine the implementation would be relatively easy as well, as all that's needed is a basic pixel.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Recroup
    No answers on this topic
    Alternatives Considered
    NextRoll
    AdRoll is better than Taboola in that the ad creation process. I like how the ads have better retargeting than Taboola. Also, I can make the ads look more elegant and fit our brand more than Taboola. Adroll's analytics are also better than Taboola in my experience. Lastly, Tabool is relatively the same price as Taboola.
    Incentivized
    Read full review
    Discontinued Products
    I have used Google Ads which has a difficult interface to use as well as Ad Roll. Perfect Audience beats them both in functionality and usability.
    Incentivized
    Read full review
    Recroup
    No answers on this topic
    Return on Investment
    NextRoll
    • Mixed - while the tool provides an invaluable productivity gain the actual ROI it provides is less certain. We found if used in combination with other revenue analytics it was useful to determine the impact it had on revenue from returning visitors. If data is used on its own the impact on revenue is less quantifiable.
    Incentivized
    Read full review
    Discontinued Products
    • The convenience of Perfect Audience has made things smoother for us. This convenience means less time spent managing ads and more time focusing on running our business.
    • Re-marketing features have been superior to AdWords.
    Incentivized
    Read full review
    Recroup
    No answers on this topic
    ScreenShots