What users are saying about

Adyen

2 Ratings

Braintree

21 Ratings

Adyen

2 Ratings
Score 8.8 out of 101

Braintree

21 Ratings
Score 8.6 out of 101

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Likelihood to Recommend

Adyen

Adyen is a good tool to manage payments and to switch between different currencies. Easy to understand, despite the poor design, it allows you to manage payments and billing easily. It is pretty useful to refund payments and check the status of refused one. You can trust list users and allow them to pay when they got locked by the system for any reason, or you can understand if the reason for rejection is due to an issue on the user side and advise accordingly.
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Braintree

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
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Pros

  • Reckon genuine payments and trust list user when they cannot pay with their credit card.
  • Cancel payment details to avoid auto-renewals.
  • Refund payments in one click to the original source.
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  • Low rates on their credit card processing fees
  • No monthly payment to use them.
  • Recurring payments is one of their most important features
  • Has integration options with many online shopping carts
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Cons

  • When looking for payments details such as last 4 digits card (for instance), it would be great to display more details about the transaction in the results, as the full name of the card holder.
  • The layout is not the best one. There is a lot of room for improvement when it comes to website design.
  • A functionality to disable the credit card details instead of deleting it at all.
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  • Braintree does not accept American Express.
  • They do not have a simple promotional code. With PayPal, any salesman, could do a special discount and implement it. With Braintree it's difficult to create new plans.
  • Create buttons and add them in the emails.
Gerard Compte profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Braintree10.0
Based on 1 answer
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Miguel Parramón Teixidó profile photo

Usability

No score
No answers yet
No answers on this topic
Braintree8.2
Based on 2 answers
I would give it a 10 if they provided support for creating discounts and plans through their API.
Miguel Parramón Teixidó profile photo

Support

No score
No answers yet
No answers on this topic
Braintree9.1
Based on 2 answers
Their email support is responsive and fast, solved our problems when we had them. We haven't tried phone support.
Miguel Parramón Teixidó profile photo

Implementation

No score
No answers yet
No answers on this topic
Braintree10.0
Based on 1 answer
It is simple for a developer to do.
Cameron Read profile photo

Alternatives Considered

I have used several tools to manage billing and payments in my job. It was not my choice in my company to use Adyen but we are pretty happy with it. It can be integrated very well with the other tools we use in our job and it is reliable and safe.
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The price and quality has been a part of why we chose Braintree as our main payment method. We started with PayPal but as the business was growing, we needed a system that was easy to implement to get paid by cards. We looked into Stripe, but it was more difficult to implement, and had a higher starting cost.
Gerard Compte profile photo

Return on Investment

  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
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  • American Express, not being integrated made us lose some sales.
  • Thanks to Braintree we did not have to pay to banks to open a Internet account. Super good super fast.
  • You need to be a programer to implement Braintree.
Gerard Compte profile photo

Pricing Details

Adyen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Braintree

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details