afi.ai vs. Veeam Data Cloud for Microsoft 365

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.

Is definitely recommended for those who don't have a solution for persistent backups of their M365 environment and don't have the budget to purchase that storage through Microsoft directly. As an SMB ourselves, this service fits our needs and our budget well. If a company had lots of extra server space and the budget to maintain that, they may consider other Veeam services to self-host that M365 backup.

Incentivized

• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• Granular restoration of emails within a mailbox
• Complete Restoration of a Mailbox
• Restoration of Teams Conversations
• Add users for backups
• Restauración granular de correos electrónicos dentro de un buzón
• Restauración completa de un buzón
• Restauración de conversaciones de TEAMS
• Agregar usuarios para respaldos

Incentivized

• Reporting API could be improved
• Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)

• Veeam Data Cloud for Microsoft 365 touts "fast" backup and restore capabilities. Our initial backup took several weeks to complete.
• You have to configure to receive outage notifications. Before doing this we only received notifications that the backups had failed.
• Documentation can be a bit confusing.

Incentivized

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.

Incentivized

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Veeam Data Cloud for Microsoft 365 is very easy to use. You configure it, and it works. Reports can be configured to provide indepth details on backups and user licenses. I don't have to get into the panel unless I need to restore a backup. It has been a breeze to manage.

Incentivized

I have yet to need it during any of their scheduled maintenance windows. It's always online.

Incentivized

We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.

Incentivized

Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.

Veeam Data Cloud support was quick to respond and answered the question I had. They get a 9/10, instead of 10/10 because I had to go through an additional step to be able to open support requests that I think shouldn't have been necessary. I'm able to login to the Veeam Data Cloud for Microsoft 365 console as an administrator, but I had to be allowed support access in my.veeam.com, rather than having a support request option built-in to the Veeam Data Cloud for Microsoft 365 console. Any admin in Veeam Data Cloud for Microsoft 365 should be allowed to open support requests, and admins should also be able to delegate the ability to other Veeam Data Cloud users.

Incentivized

Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.

Incentivized

We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).

My familiarity with Veeam Data Cloud specifically is what drew me to the product. They both seem equally capable, but when you know a product you generally tend to go that direction. I believe the other provider could back up our environment, but I am not familiar with it and as I have stated when you need to get up and going quick it is best to be very familiar with the product you are utilizing.

Incentivized

I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.

Incentivized

• We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.

• The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.

Incentivized