What users are saying about

AgoraPulse

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Top Rated
280 Ratings
3 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
3 Ratings
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Score 9 out of 101

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Likelihood to Recommend

AgoraPulse

Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity these days really
Bianca Bridges profile photo

Coosto

Coosto is well suited for finding trends.
Bram Koopman profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Coosto
Boolean keyword searches
AgoraPulse
7.8
Coosto
Filtering out noise/spam
AgoraPulse
7.2
Coosto
Sentiment analysis
AgoraPulse
9.1
Coosto
Broad channel coverage
AgoraPulse
8.5
Coosto

Publishing

AgoraPulse
8.1
Coosto
Content planning and scheduling
AgoraPulse
8.8
Coosto
Audience targeting
AgoraPulse
6.7
Coosto
Content optimization
AgoraPulse
9.1
Coosto
Workflow management
AgoraPulse
7.9
Coosto

Engagement

AgoraPulse
7.6
Coosto
Automated routing and prioritization
AgoraPulse
6.4
Coosto
Customer interaction histories
AgoraPulse
8.4
Coosto
Bulk actions
AgoraPulse
7.9
Coosto

Marketing

AgoraPulse
7.6
Coosto
Lead generation
AgoraPulse
6.6
Coosto
Content marketing
AgoraPulse
9.1
Coosto
Paid media management
AgoraPulse
8.2
Coosto
Campaigns and promotions
AgoraPulse
6.7
Coosto

Channel coverage/integration

AgoraPulse
8.6
Coosto
Twitter
AgoraPulse
9.1
Coosto
Facebook
AgoraPulse
8.9
Coosto
Instagram
AgoraPulse
7.8
Coosto

Reporting/analytics

AgoraPulse
7.3
Coosto
Campaign success analytics
AgoraPulse
7.7
Coosto
Real-time tracking
AgoraPulse
7.3
Coosto
Competitor analysis
AgoraPulse
6.9
Coosto

Account management

AgoraPulse
7.4
Coosto
Role-based user permissions & privileges
AgoraPulse
8.3
Coosto
Mobile access
AgoraPulse
6.6
Coosto

Pros

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo
  • Monitoring trends
  • Webcare
  • Wupport
Bram Koopman profile photo

Cons

  • The only major weakness that I would like to see addressed is the ability to email a post directly to a co-worker or non-AgoraPulse user. Currently I have to copy and paste the message and add the date/time information to the email. It would be easier if there was a button to generate an email with the post content and details.
Brendon Phillips profile photo
  • The dashboard is only useable in full screen, not in compartments
  • Rather expensive
Bram Koopman profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Hootsuite was proving too expensive for what it gave us. Compared to AgoraPulse it came with a learning curve which was more than it should have been - AgoraPulse is very quick to get started with. AgoraPulse reporting exceeded that of Hootsuite being both easy to use and follow, and not requiring the ridiculous points.
Mike Gillan profile photo
Coosto is much more user friendly and more complete.
Bram Koopman profile photo

Return on Investment

  • AgoraPulse has ensured that we have effective reporting, which was a goal we needed to achieve.
  • It provides an overview of what is happening with a limited amount of attention, so the time overhead is limited.
  • It has satisfied management that we will have control over what is occurring in our social media pages.
Mike Gillan profile photo
No answers on this topic

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Coosto

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Coosto Editions & Modules
Coosto
Additional Pricing Details
Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee.

Coosto More Information