What users are saying about

Aha!

26 Ratings

Basecamp

Top Rated
752 Ratings

Aha!

26 Ratings
Score 8.1 out of 101

Basecamp

Top Rated
752 Ratings
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Aha!

Aha! makes it easy for the entire organization to stay connected. I know what tasks are being worked on, what product tasks will happen next and larger features that we will work on in the next few months.

I still have no idea how to use the reports section and I don't personally have tasks represented in Aha!. I find this to be more of a solution for our technical and marketing team. I tend to use software like Zendesk each day to directly assist customer needs.
Leah Sevey profile photo

Basecamp

If you require project management in the general sense, to better organize your workflow, this is the software for you. A few great uses of Basecamp include: to share with a photographer, so they can upload assets for your projects; to type it into your design work with InDesign; to plan out a schedule of advertisement for a year.
Where Basecamp is not good is if you need more of a flow chart model, where there is step 1, then 2, then 3. Basecamp cannot handle that easily. You end up making a lot of tasks and they are not linked, so you have to manually move dates if one task is not completed in time.
No photo available

Feature Rating Comparison

Project Management

Aha!
Basecamp
7.8
Task Management
Aha!
Basecamp
8.7
Resource Management
Aha!
Basecamp
8.0
Gantt Charts
Aha!
Basecamp
8.2
Scheduling
Aha!
Basecamp
7.7
Workflow Automation
Aha!
Basecamp
7.5
Team Collaboration
Aha!
Basecamp
8.7
Support for Agile Methodology
Aha!
Basecamp
7.6
Support for Waterfall Methodology
Aha!
Basecamp
7.5
Document Management
Aha!
Basecamp
8.1
Email integration
Aha!
Basecamp
7.9
Mobile Access
Aha!
Basecamp
6.9
Timesheet Tracking
Aha!
Basecamp
6.9
Change request and Case Management
Aha!
Basecamp
7.9
Budget and Expense Management
Aha!
Basecamp
7.9

Professional Services Automation

Aha!
Basecamp
7.8
Quotes/estimates
Aha!
Basecamp
7.8
Invoicing
Aha!
Basecamp
8.0
Project & financial reporting
Aha!
Basecamp
8.0
Integration with accounting software
Aha!
Basecamp
7.2

Pros

  • Aha! is an all around product management suite. It is great for breaking product plans into initiatives, features, and user stories. This helps the organization understand the product plan and what is driving individual work items. Unlike Jira and project management tools, it helps you prioritize by major themes, features, and releases. Once you start to use it, you can't go back to a project management tool because the views for organizing and prioritizing features just isn't there.
  • Aha! also excels at idea management. You can create a portal for users to submit ideas and manage them through a workflow. Users can submit ideas through a variety of channels, including email, ZenDesk, and SalesForce. You can even attach account values to an idea submitted through SalesForce, though the UI in SalesForce is a little kludgy. This is a great feature for those that have the capacity to manage feedback this way, but be aware that it takes time to manage.
  • Aha! works pretty well with Jira so that project managers can have their backlog that is understandable to the business and engineering can break down those work items however they want.
  • Aha! also has a lot of useful integrations: Slack, ZenDesk, Zapier, etc. It also integrates with every major software project management tool on the market: Jira, Pivotal, Rally, Redmine, and TFS.
Ross Reynolds profile photo
  • Handle multiple tasks at a single place.
  • Communicating with multiple users in one place.
No photo available

Cons

  • When I first started using Aha! I was quite overwhelmed with all of the features. This may be due to user error, but I would have liked more guidance through each step.
Leah Sevey profile photo
  • Page Layout
  • Gantt Chart Integration
  • File Preview
Kelsie Hamilton profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 27 answers
Renewing with Basecamp is a no brainer. Without it there would be so many different projects that would be lost in the mass of emails that everyone receives. I fully support and recommend Basecamp as a key tool to organize and structure your project management for any type of company where you are needing to work as a team across multiple areas.
Garrett Bluhm profile photo

Usability

Aha!6.0
Based on 1 answer
The functionality is there, but it's intimidating to learn.
No photo available
Basecamp8.8
Based on 7 answers
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.
Lisa Keyser profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Ed Lojko profile photo

Support

Aha!10.0
Based on 1 answer
Support always answered in 24 hours for any inquiry-- a reasonable timeframe for most of our requests. The PM team participated actively in supporting their features, keeping them close to the product.
Ross Reynolds profile photo
Basecamp9.0
Based on 4 answers
  • Their self help products like guides and webinars are good.
  • Very quick response time.
  • Almost never need them to begin with.
Ed Lojko profile photo

Implementation

No score
No answers yet
No answers on this topic
Basecamp7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner profile photo

Alternatives Considered

Aha! is completely different compared to the other products I've evaluated. I would compare Aha! to Atlassian/JIRA. It's great for agile teams to do weekly sprints and breakdown large features/product upgrades into individual tasks.
Leah Sevey profile photo
James Underwood profile photo

Return on Investment

  • I was not responsible for choosing Aha! as a software solution for our organization nor do I have any input into the cost. I do know it has helped up to stay more organized and increase communication channels.
Leah Sevey profile photo
  • Has helped meet deadlines
  • Has helped streamline communication
Eric Yen profile photo

Pricing Details

Aha!

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Basecamp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details