Aircall vs. Call Center Studio
Aircall vs. Call Center Studio
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Aircall | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month | |
Call Center Studio | N/A | Call Center Studio is a call center built on Google, a secure and stable system with what the vendor describes as industry best reporting. For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio provides a web-based, pay-as-you-go solution running on Google. It is a full-featured enterprise grade system and includes Google’s new Dialogflow and Speech API. Call Center Studio is designed… | N/A |
Aircall | Call Center Studio | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aircall | Call Center Studio | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Aircall | Call Center Studio | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cloud PBX |
| ||||||||||||||||||||||||||||||||||||||||||
Call Management |
| ||||||||||||||||||||||||||||||||||||||||||
VoIP system collaboration |
| ||||||||||||||||||||||||||||||||||||||||||
Mobile apps |
| ||||||||||||||||||||||||||||||||||||||||||
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Aircall | Call Center Studio | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aircall | Call Center Studio | |
---|---|---|
Likelihood to Recommend | 7.6 (26 ratings) | 9.0 (2 ratings) |
Support Rating | 9.8 (2 ratings) | - (0 ratings) |
Aircall | Call Center Studio | |
---|---|---|
Likelihood to Recommend | Aircall | Call Center Studio |
Pros | Aircall | Call Center Studio |
Cons | Aircall | Call Center Studio |
Support Rating | Aircall | Call Center Studio No answers on this topic |
Alternatives Considered | Aircall | Call Center Studio |
Return on Investment | Aircall | Call Center Studio |
ScreenShots | Aircall Screenshots | Call Center Studio Screenshots |