What users are saying about
3 Ratings
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Top Rated
491 Ratings
3 Ratings
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Score 9.3 out of 100

DocuSign

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Top Rated
491 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

airSlate

airSlate is well suited for any scenario where content from a form needs to added to Salesforce or similar. It's also well suited for any form that requires a signature and/or initials. airSlate is less appropriate if a form need to be filled out from a local drive. Although there are workarounds, airSlate is a web-based platform and is designed to be used in that way.
Anthony Matero | TrustRadius Reviewer

DocuSign

It's great to have DocuSign when you need to send a client a purchase agreement and disclosures to sign but don't have the time to do it in person or you don't have a printer and scanner to used to attain the documents. It looks it very easy to send things on the go
Mallorie Kragt | TrustRadius Reviewer

Pros

airSlate

  • Customer service is fast and skilled.
  • Product is easy for non-programmers to use straight from templates.
  • Cost is reasonable when compared to other comparable products.
  • Interface is clean.
Paul Welsh | TrustRadius Reviewer

DocuSign

  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
Michele Roy | TrustRadius Reviewer

Cons

airSlate

  • The mobile signing process needs improvement for more involved agreements with multiple signature locations
  • Dumbing down the html rules for those who would like to include rich text
  • Looking forward to improved page load times both while editing and creating and during actual use by team members and prospects
Brian Del Terzo Credilife® | TrustRadius Reviewer

DocuSign

  • You have to purchase a subscription and unless you really need to originate a lot of documents, it's not cost-effective to maintain the subscription. It would be better to have a subscription that allows you to purchase a bundle of say, ten documents and then use them as needed for the occasional user.
  • You'll be hard-pressed to find anything negative from users other than the price.
Kenneth Hess | TrustRadius Reviewer

Likelihood to Renew

airSlate

No score
No answers yet
No answers on this topic

DocuSign

DocuSign 10.0
Based on 12 answers
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Tony Woods, PHR, CIPD | TrustRadius Reviewer

Usability

airSlate

airSlate 8.3
Based on 3 answers
It seems airSlate designers spent a significant amount of time ensuring the product is easy to use and appealing. They were able to accomplish this without sacrificing functionality and quality. The interface isn't cluttered and allows end-user to get going with minimal training. Designing workflows is a snap with the drag and drop "bots" (functions).
Anthony Matero | TrustRadius Reviewer

DocuSign

DocuSign 9.0
Based on 10 answers
The products is well built and it is easy to understand the high level features. However, when I created my 1st form with the product, the learning curve was pretty steep. It required quite a bit of trial and error. For instance, our form required a credit card number. We didn't want this data to be visible, but the workflow included an email confirmation with a PDF attached. It took me a while to figure out how to make sure that the credit card number was not sent in this confirmation email. It actually required me to call their customer service line.
Anonymous | TrustRadius Reviewer

Support Rating

airSlate

airSlate 10.0
Based on 3 answers
Best part of the product so far and has rescued our use more than once.
Paul Welsh | TrustRadius Reviewer

DocuSign

DocuSign 8.8
Based on 98 answers
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
Erik Sheafer | TrustRadius Reviewer

Implementation Rating

airSlate

No score
No answers yet
No answers on this topic

DocuSign

DocuSign 9.6
Based on 15 answers
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
Anonymous | TrustRadius Reviewer

Alternatives Considered

airSlate

Tallyfy is a wonderfully robust solution but airSlate further connected the dots for us with the full integration to the electronic signature aspect of our needs. I'm not sure where Tallyfy stands currently on that front.
Brian Del Terzo Credilife® | TrustRadius Reviewer

DocuSign

At the time we picked DocuSign as it was familiar and appeared low-cost when you are just an entry user with only a few envelopes. Now that we see our costs going from even $480 / year to $9,000 / year we are working hard to look at other packages and get away from this absurdity.
Robert Bridgham | TrustRadius Reviewer

Return on Investment

airSlate

  • airSlate has improved the efficiency of our Service personnel by automating documentation tasks.
  • Implementing airSlate has reduced end-user documentation errors.
  • airSlate automatically ensures our Engineers are using the most up-to-date documentation.
Anthony Matero | TrustRadius Reviewer

DocuSign

  • In real estate we all ways say time kills deals so if we can get a document out the door, have it reviewed and signed by multiple parties simultaneously, it helps us ensure deals are completed quickly.
  • More than half our deals are executed electronically which saves time in the car, paper and hassle.
Amanda Kraft | TrustRadius Reviewer

Screenshots

Pricing Details

airSlate

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

airSlate Editions & Modules

Additional Pricing Details

DocuSign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DocuSign Editions & Modules

Edition
Personal$151
Standard$401
Business Pro$601
Advanced SolutionsCustom Pricing
Real Starter$153
DocuSign for Realtors$353
  1. per month
  2. per month
Additional Pricing Details

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