airSlate vs DocuSign | TrustRadius

What users are saying about

Score 9.3 out of 10

Based on 3 reviews and ratings

Score 8.7 out of 10

Based on 491 reviews and ratings

Pros

Customer service is fast and skilled.
Product is easy for non-programmers to use straight from templates.
Cost is reasonable when compared to other comparable products.
Interface is clean.

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HS Technology and Innovation Coordinator

Singapore American SchoolEducation Management, 201-500 employees

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Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
The recipient can save the document after signing, so they too have their own electronic copy for their records

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Special Education Teacher

Foothills Education Charter High SchoolEducation Management, 501-1000 employees

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Cons

The mobile signing process needs improvement for more involved agreements with multiple signature locations
Dumbing down the html rules for those who would like to include rich text
Looking forward to improved page load times both while editing and creating and during actual use by team members and prospects

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Brian Del Terzo Credilife®

Program Director

Credilife®Financial Services, 11-50 employees

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You have to purchase a subscription and unless you really need to originate a lot of documents, it's not cost-effective to maintain the subscription. It would be better to have a subscription that allows you to purchase a bundle of say, ten documents and then use them as needed for the occasional user.
You'll be hard-pressed to find anything negative from users other than the price.

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Senior Systems Analyst

CymSTAR, LLCDefense & Space, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

DocuSign 10.0

Based on 12 answers

I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."

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Tony Woods, PHR, CIPD

Director of Human Resources

Sun World International, LLC.Food & Beverages, 10,001+ employees

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Usability

airSlate 8.3

Based on 3 answers

It seems airSlate designers spent a significant amount of time ensuring the product is easy to use and appealing. They were able to accomplish this without sacrificing functionality and quality. The interface isn't cluttered and allows end-user to get going with minimal training. Designing workflows is a snap with the drag and drop "bots" (functions).

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Technical Writer

T2 Biosystems, Inc.Biotechnology, 51-200 employees

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DocuSign 9.0

Based on 10 answers

The products is well built and it is easy to understand the high level features. However, when I created my 1st form with the product, the learning curve was pretty steep. It required quite a bit of trial and error. For instance, our form required a credit card number. We didn't want this data to be visible, but the workflow included an email confirmation with a PDF attached. It took me a while to figure out how to make sure that the credit card number was not sent in this confirmation email. It actually required me to call their customer service line.

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Verified User

Executive in Corporate

Internet Company, 11-50 employees

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Support Rating

airSlate 10.0

Based on 3 answers

Best part of the product so far and has rescued our use more than once.

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HS Technology and Innovation Coordinator

Singapore American SchoolEducation Management, 201-500 employees

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DocuSign 8.8

Based on 98 answers

I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours

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Enterprise Development Manager

Guaranteed RateFinancial Services, 1001-5000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

DocuSign 9.6

Based on 15 answers

Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.

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Verified User

Executive in Corporate

Internet Company, 11-50 employees

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Alternatives Considered

Tallyfy is a wonderfully robust solution but airSlate further connected the dots for us with the full integration to the electronic signature aspect of our needs. I'm not sure where Tallyfy stands currently on that front.

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Brian Del Terzo Credilife®

Program Director

Credilife®Financial Services, 11-50 employees

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At the time we picked DocuSign as it was familiar and appeared low-cost when you are just an entry user with only a few envelopes. Now that we see our costs going from even $480 / year to $9,000 / year we are working hard to look at other packages and get away from this absurdity.

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Robert Bridgham

Executive Director

Eastern Shore of Virginia Broadband AuthorityGovernment Relations, 11-50 employees

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Return on Investment

airSlate has improved the efficiency of our Service personnel by automating documentation tasks.
Implementing airSlate has reduced end-user documentation errors.
airSlate automatically ensures our Engineers are using the most up-to-date documentation.

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Technical Writer

T2 Biosystems, Inc.Biotechnology, 51-200 employees

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In real estate we all ways say time kills deals so if we can get a document out the door, have it reviewed and signed by multiple parties simultaneously, it helps us ensure deals are completed quickly.
More than half our deals are executed electronically which saves time in the car, paper and hassle.

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Transaction Management Specialist

CBREReal Estate, 10,001+ employees

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Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

airSlate Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

DocuSign Editions & Modules

Edition

Personal	$15¹
Standard	$40¹
Business Pro	$60¹
Advanced Solutions	Custom Pricing
Real Starter	$15³
DocuSign for Realtors	$35³

per month
per month

Additional Pricing Details

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