Alcatel-Lucent Rainbow vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alcatel-Lucent Rainbow
Score 6.5 out of 10
N/A
Alcatel-Lucent Enterprise offers a communications platform as a service (CPaaS), with Rainbow, a technology platform that connects enterprise communications and collaboration applications providing enterprise connectivity.N/A
Microsoft Teams
Score 7.9 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Pricing
Alcatel-Lucent RainbowMicrosoft Teams
Editions & Modules
No answers on this topic
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Offerings
Pricing Offerings
Alcatel-Lucent RainbowMicrosoft Teams
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Alcatel-Lucent RainbowMicrosoft Teams
Considered Both Products
Alcatel-Lucent Rainbow
Chose Alcatel-Lucent Rainbow
Teams have better collaboration features than Rainbow, but for companies like the one I worked for, hybrid communication is essential and Teams can't provide all the phone features we need to work. Rainbow does a good job for the people who work for our company
Microsoft Teams

No answer on this topic

Top Pros
Top Cons

No answers on this topic

Features
Alcatel-Lucent RainbowMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Alcatel-Lucent Rainbow
-
Ratings
Microsoft Teams
6.8
191 Ratings
13% below category average
Task Management00 Ratings7.3146 Ratings
Gantt Charts00 Ratings6.175 Ratings
Scheduling00 Ratings7.1161 Ratings
Workflow Automation00 Ratings6.3100 Ratings
Mobile Access00 Ratings7.7183 Ratings
Search00 Ratings6.8168 Ratings
Visual planning tools00 Ratings6.6117 Ratings
Communication
Comparison of Communication features of Product A and Product B
Alcatel-Lucent Rainbow
-
Ratings
Microsoft Teams
7.6
200 Ratings
5% below category average
Chat00 Ratings8.8199 Ratings
Notifications00 Ratings7.8198 Ratings
Discussions00 Ratings8.2186 Ratings
Surveys00 Ratings7.5111 Ratings
Internal knowledgebase00 Ratings7.0121 Ratings
Integrates with GoToMeeting00 Ratings6.547 Ratings
Integrates with Gmail and Google Hangouts00 Ratings5.743 Ratings
Integrates with Outlook00 Ratings9.0156 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Alcatel-Lucent Rainbow
-
Ratings
Microsoft Teams
7.3
185 Ratings
8% below category average
Versioning00 Ratings7.4129 Ratings
Video files00 Ratings7.3157 Ratings
Audio files00 Ratings7.7159 Ratings
Document collaboration00 Ratings8.4172 Ratings
Access control00 Ratings7.6155 Ratings
Advanced security features00 Ratings6.8116 Ratings
Integrates with Google Drive00 Ratings5.453 Ratings
Device sync00 Ratings7.7131 Ratings
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Alcatel-Lucent RainbowMicrosoft Teams
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User Ratings
Alcatel-Lucent RainbowMicrosoft Teams
Likelihood to Recommend
10.0
(1 ratings)
7.7
(278 ratings)
Likelihood to Renew
-
(0 ratings)
3.9
(9 ratings)
Usability
-
(0 ratings)
8.5
(61 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.3
(113 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.3
(7 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(7 ratings)
User Testimonials
Alcatel-Lucent RainbowMicrosoft Teams
Likelihood to Recommend
Alcatel-Lucent Enterprise
The main "power" of Rainbow is the hybrid model, to mix traditional telephony and the new way of communicating
Rainbow is used in our company by "mobile" people who need to communicate easily with fixed telephones. For an emergency in a subway station, communications are very important and Rainbow provides everything we need for such communications.
Read full review
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
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Pros
Alcatel-Lucent Enterprise
  • Hybrid communications
  • Easy to use
  • In permanent evolution
  • Not expensive
Read full review
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
Read full review
Cons
Alcatel-Lucent Enterprise
  • Improve the "bubbles"
  • Add more "traditional" phone features
  • Improve the conference experiences
Read full review
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
Read full review
Likelihood to Renew
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Usability
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Reliability and Availability
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
Rare, but outages do happen
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Performance
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Implementation Rating
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
I find everything I need for my day-to-day work.
Read full review
Alternatives Considered
Alcatel-Lucent Enterprise
Teams have better collaboration features than Rainbow, but for companies like the one I worked for, hybrid communication is essential and Teams can't provide all the phone features we need to work.
Rainbow does a good job for the people who work for our company
Read full review
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Contract Terms and Pricing Model
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
Alcatel-Lucent Enterprise
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
Alcatel-Lucent Enterprise
  • Gain of time
  • Gain of money
Read full review
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
Read full review
ScreenShots