What users are saying about
40 Ratings
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Score 8.4 out of 100
31 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Alchemer, formerly SurveyGizmo

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

FormAssembly

FormAssembly has been an essential tool to have in our back pocket. It's best when you need a form quickly and can compromise on some of the dynamic elements that would be possible in Visualforce. It serves a particularly critical need when skilled developers are at a premium, but clever admins are available.
Matthew Souther | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Alchemer, formerly SurveyGizmo
6.7
FormAssembly
9.2
Survey templates
Alchemer, formerly SurveyGizmo
7.2
FormAssembly
9.8
Themes
Alchemer, formerly SurveyGizmo
5.6
FormAssembly
8.5
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
FormAssembly
9.2

Survey Content

Alchemer, formerly SurveyGizmo
8.2
FormAssembly
9.0
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
FormAssembly
9.7
Question design help
Alchemer, formerly SurveyGizmo
9.3
FormAssembly
7.5
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
FormAssembly
9.8

Survey Logic

Alchemer, formerly SurveyGizmo
7.1
FormAssembly
9.8
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
FormAssembly
9.8

Survey Reporting & Analytics

Alchemer, formerly SurveyGizmo
9.3
FormAssembly
8.5
Response tracking
Alchemer, formerly SurveyGizmo
9.8
FormAssembly
9.7
Data export
Alchemer, formerly SurveyGizmo
9.8
FormAssembly
9.5
Standard reports
Alchemer, formerly SurveyGizmo
9.0
FormAssembly
7.9
Custom reports
Alchemer, formerly SurveyGizmo
8.1
FormAssembly
7.7
Analytics
Alchemer, formerly SurveyGizmo
9.6
FormAssembly
7.5

Survey Administration & Security

Alchemer, formerly SurveyGizmo
9.0
FormAssembly
8.7
Access controls
Alchemer, formerly SurveyGizmo
8.2
FormAssembly
7.9
Compliance
Alchemer, formerly SurveyGizmo
9.7
FormAssembly
9.5

Survey Distribution

Alchemer, formerly SurveyGizmo
7.5
FormAssembly
7.9
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
FormAssembly
6.0
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
FormAssembly
9.7

Pros

Alchemer, formerly SurveyGizmo

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

FormAssembly

  • SalesForce integration is really nice. You can map to specific fields with form values, or you can use detailed formulas. You can also choose to bypass assignment rules on a per-form basis, and create customized logic for when cases are created, when leads are created/merged, etc. It's very robust.
  • Form creation in general is very simple. They've gotten good over the years of creating an intuitive, drag and drop interface that's quick to edit. I like that you can also assign values to fields so conditional form building gets easy.
  • I like that you can customize how responses are viewed in the response window. Choose what columns show up so you can find records with ease, and with just one glance. OR you can download everything to excel in a snap too.
Nick Bencivenga | TrustRadius Reviewer

Cons

Alchemer, formerly SurveyGizmo

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

FormAssembly

  • It may not be Salesforce Lightning Experience compatible - at least for us - in terms of linking to Lightning Experience Notes
  • Saving a form edit can be confusing depending on where in the form the edit is made
  • It would be nice to add a background image so that the desktop browser doesn't have so much white-space around the form.
William Reese | TrustRadius Reviewer

Likelihood to Renew

Alchemer, formerly SurveyGizmo

No score
No answers yet
No answers on this topic

FormAssembly

FormAssembly 8.5
Based on 3 answers
One major point for us is our migration to a completely Microsoft infrastructure. IN addition to that, the afore mentioned need to ingest external data resources means that we do have our eyes open toward the landscape so that we can fill these needs. This in no way indicates a move away from FormAssembly: their support is first rate, and so far the product has always stood up to the tests we've put it through.
Tony Jackson | TrustRadius Reviewer

Usability

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.
Anonymous | TrustRadius Reviewer

FormAssembly

No score
No answers yet
No answers on this topic

Support Rating

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.
Anonymous | TrustRadius Reviewer

FormAssembly

FormAssembly 10.0
Based on 1 answer
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Tony Jackson | TrustRadius Reviewer

Alternatives Considered

Alchemer, formerly SurveyGizmo

Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Anonymous | TrustRadius Reviewer

FormAssembly

The big differentiator for me with FormAssembly has always been the Salesforce integration. I have yet to find an alternative form builder that makes building integrations with Salesforce any easier than FormAssembly. I like the look and feel of Typeform forms better than FormAssembly, but I would prefer to have the integration than the fancy form. Zapier's integration has always been confusing to me.
Anonymous | TrustRadius Reviewer

Return on Investment

Alchemer, formerly SurveyGizmo

  • SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
  • SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
  • You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Emily Sullivan | TrustRadius Reviewer

FormAssembly

  • FormAssembly allows staff to gather better data and not have to do so much manual entry. This allows staff to focus their energies on other mission critical items.
  • FormAssembly helps to improve data quality by reducing duplicates and enforcing data quality.
Dale Gish | TrustRadius Reviewer

Screenshots

Alchemer, formerly SurveyGizmo

Pricing Details

Alchemer, formerly SurveyGizmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alchemer, formerly SurveyGizmo Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
Additional Pricing Details

FormAssembly

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FormAssembly Editions & Modules

Edition
Professional - Monthly$89
Premier$224
EnterpriseContact sales
ComplianceContact sales
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Alchemer, formerly SurveyGizmo
    8.0
    FormAssembly
    9.8

    Likelihood to Renew

    Alchemer, formerly SurveyGizmo
    FormAssembly
    8.5

    Usability

    Alchemer, formerly SurveyGizmo
    8.0
    FormAssembly

    Reliability and Availability

    Alchemer, formerly SurveyGizmo
    FormAssembly
    10.0

    Support Rating

    Alchemer, formerly SurveyGizmo
    6.0
    FormAssembly
    10.0

    Add comparison