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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alchemer

    Score9.3 out of 10
    N/AAlchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.

    $55

    per month per user

    Zoho Forms

    Score9.2 out of 10
    N/AZoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…

    $0

    per month

    Pricing
    AlchemerZoho Forms
    Editions & Modules
    Collaborator
    $55
    per month per user
    Professional
    $165
    per month per use (maximum 3 users)
    Full Access
    $275
    per month per user (maximum 3 users)
    Enterprise and Business
    Contact for quote
    Free
    $0
    per month
    Basic
    $10
    per month
    Standard
    $25
    per month
    Professional
    $50`
    per month
    Premium
    $100
    per month
    Offerings
    Pricing Offerings
    AlchemerZoho Forms
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$10 per month
    Additional DetailsDiscount available for annual billing on small team plans.Contact support@zohoforms.com to try out our paid plans.
    More Pricing Information
    Community Pulse
    AlchemerZoho Forms
    Considered Both Products
    Alchemer
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    AlchemerZoho Forms
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Alchemer and Zoho Forms
    Feature
    Alchemer
    8.0
    14 Ratings
    1% below category average
    Zoho Forms
    -
    Ratings
    Survey templates8.013 Ratings00 Ratings
    Themes7.014 Ratings00 Ratings
    Custom logo/branding9.013 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Alchemer and Zoho Forms
    Feature
    Alchemer
    9.3
    15 Ratings
    9% above category average
    Zoho Forms
    9.7
    11 Ratings
    13% above category average
    Changes to live survey8.015 Ratings10.010 Ratings
    Question design help10.014 Ratings00 Ratings
    Multiple question types10.015 Ratings9.511 Ratings
    Survey Logic
    Comparison of Survey Logic features of Alchemer and Zoho Forms
    Feature
    Alchemer
    9.0
    15 Ratings
    7% above category average
    Zoho Forms
    9.5
    10 Ratings
    13% above category average
    Survey logic flexibility9.015 Ratings9.510 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Alchemer and Zoho Forms
    Feature
    Alchemer
    6.6
    15 Ratings
    21% below category average
    Zoho Forms
    9.2
    11 Ratings
    12% above category average
    Response tracking7.015 Ratings9.011 Ratings
    Data export6.015 Ratings9.59 Ratings
    Standard reports7.015 Ratings9.511 Ratings
    Custom reports8.014 Ratings8.910 Ratings
    Analytics5.013 Ratings8.911 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Alchemer and Zoho Forms
    Feature
    Alchemer
    10.0
    13 Ratings
    15% above category average
    Zoho Forms
    9.4
    11 Ratings
    8% above category average
    Access controls10.012 Ratings9.411 Ratings
    Compliance10.012 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Alchemer and Zoho Forms
    Feature
    Alchemer
    10.0
    14 Ratings
    21% above category average
    Zoho Forms
    8.9
    10 Ratings
    10% above category average
    Vendor-offered crowdsourcing10.07 Ratings00 Ratings
    Respondent restrictions10.014 Ratings8.910 Ratings
    Best Alternatives
    AlchemerZoho Forms
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.1 out of 10
    QuestionPro
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlchemerZoho Forms
    Likelihood to Recommend
    7.0
    (15 ratings)
    8.9
    (11 ratings)
    Usability
    8.7
    (5 ratings)
    9.5
    (3 ratings)
    Support Rating
    6.7
    (5 ratings)
    10.0
    (1 ratings)
    User Testimonials
    AlchemerZoho Forms
    Likelihood to Recommend
    Alchemer
    SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
    Incentivized
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    Zoho
    Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.
    Incentivized
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    Pros
    Alchemer
    • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
    • Easy and intuitive survey building.
    • Pretty good out-of-the-box survey analysis.
    Incentivized
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    Zoho
    • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
    • It has a mobile app also which makes this software usable at anytime and anywhere.
    • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
    Incentivized
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    Cons
    Alchemer
    • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
    • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
    • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
    • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
    • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
    Incentivized
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    Zoho
    • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
    • Audit history tracking needs to be extended, many of our older forms show no history past the creation date
    Incentivized
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    Usability
    Alchemer
    The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
    Incentivized
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    Zoho
    The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
    Incentivized
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    Support Rating
    Alchemer
    Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
    Incentivized
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    Zoho
    So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
    Incentivized
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    Alternatives Considered
    Alchemer
    I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
    Incentivized
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    Zoho
    Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
    Incentivized
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    Return on Investment
    Alchemer
    • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
    • It has helped us to optimize resources especially man hours involved in survey design.
    • It has been a valuable partner in almost all [of] our uses.
    Incentivized
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    Zoho
    • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
    • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
    Incentivized
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    ScreenShots

    Zoho Forms Screenshots

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