What users are saying about
40 Ratings
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Score 8.4 out of 100
23 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Alchemer, formerly SurveyGizmo

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

Zoho Forms

This is great for creating surveys, contact info, and other details. I especially like the duplicate feature. It comes in handy when dealing with more than one client at a time. Sometimes, multiple customers will need to fill out the same form. This is where Zoho Forms shines. The best that I have used so far.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Alchemer, formerly SurveyGizmo
6.7
Zoho Forms
Survey templates
Alchemer, formerly SurveyGizmo
7.2
Zoho Forms
Themes
Alchemer, formerly SurveyGizmo
5.6
Zoho Forms
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
Zoho Forms

Survey Content

Alchemer, formerly SurveyGizmo
8.2
Zoho Forms
10.0
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
Zoho Forms
10.0
Question design help
Alchemer, formerly SurveyGizmo
9.3
Zoho Forms
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
Zoho Forms
10.0

Survey Logic

Alchemer, formerly SurveyGizmo
7.1
Zoho Forms
9.9
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
Zoho Forms
9.9

Survey Reporting & Analytics

Alchemer, formerly SurveyGizmo
9.3
Zoho Forms
9.9
Response tracking
Alchemer, formerly SurveyGizmo
9.8
Zoho Forms
10.0
Data export
Alchemer, formerly SurveyGizmo
9.8
Zoho Forms
9.5
Standard reports
Alchemer, formerly SurveyGizmo
9.0
Zoho Forms
10.0
Custom reports
Alchemer, formerly SurveyGizmo
8.1
Zoho Forms
9.9
Analytics
Alchemer, formerly SurveyGizmo
9.6
Zoho Forms
9.9

Survey Administration & Security

Alchemer, formerly SurveyGizmo
9.0
Zoho Forms
10.0
Access controls
Alchemer, formerly SurveyGizmo
8.2
Zoho Forms
10.0
Compliance
Alchemer, formerly SurveyGizmo
9.7
Zoho Forms

Survey Distribution

Alchemer, formerly SurveyGizmo
7.5
Zoho Forms
10.0
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
Zoho Forms
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
Zoho Forms
10.0

Pros

Alchemer, formerly SurveyGizmo

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

Zoho Forms

  • Create and customize forms easily.
  • Share forms electronically.
  • Share forms by social networks.
  • Embed forms on a website.
  • You can create forms with digital signatures.
  • Statistical reports.
Alexis Correa | TrustRadius Reviewer

Cons

Alchemer, formerly SurveyGizmo

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

Zoho Forms

  • It has limitations in terms of languages. It can be used in limited languages.
  • It doesn't offer much customization for creating an invoice.
  • They have limited number of templates which sometimes fails to fulfill my requirements in some cases where I need template of specific category.
Anonymous | TrustRadius Reviewer

Usability

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.
Anonymous | TrustRadius Reviewer

Zoho Forms

No score
No answers yet
No answers on this topic

Support Rating

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.
Anonymous | TrustRadius Reviewer

Zoho Forms

No score
No answers yet
No answers on this topic

Alternatives Considered

Alchemer, formerly SurveyGizmo

Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Anonymous | TrustRadius Reviewer

Zoho Forms

Both mentioned services work great and have their own special features but ultimately the integration with the Zoho platform makes Zoho Forms work great for us. Google Forms are similar in they integrate with GApps nicely and are simple to create. Typeform, when evaluated, seemed to include much better design features and piping and logic features to create more intuitive forms however we get these features using Zoho Survey alongside Zoho Forms.
Jon Porreca | TrustRadius Reviewer

Return on Investment

Alchemer, formerly SurveyGizmo

  • SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
  • SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
  • You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Emily Sullivan | TrustRadius Reviewer

Zoho Forms

  • After implementing this application to client websites they have all had a return on investment.
  • Most clients have seen at least a 25% within a matter of weeks.
Medline Masson | TrustRadius Reviewer

Screenshots

Alchemer, formerly SurveyGizmo

Pricing Details

Alchemer, formerly SurveyGizmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alchemer, formerly SurveyGizmo Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
Additional Pricing Details

Zoho Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$10*

* per month

Zoho Forms Editions & Modules

Edition
Basic$101
Standard$251
Professional$50`1
Free$01
Premium$1001
  1. per month
Additional Pricing Details
Contact support@zohoforms.com to try out our paid plans.

Rating Summary

Likelihood to Recommend

Alchemer, formerly SurveyGizmo
8.0
Zoho Forms
10.0

Usability

Alchemer, formerly SurveyGizmo
8.0
Zoho Forms

Support Rating

Alchemer, formerly SurveyGizmo
6.0
Zoho Forms

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