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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlertMedia

    Score9.6 out of 10
    N/AAlertMedia headquartered in Austin offers their eponymous platform as a multi-channel emergency notification system, providing an intuitive mass communication solution, which may also be used to provide two-way communications, shipping alerts, or other related functions.N/A

    Splunk On-Call

    Score6 out of 10
    N/AFormerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.N/A
    Pricing
    AlertMediaSplunk On-Call
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlertMediaSplunk On-Call
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    AlertMediaSplunk On-Call
    Considered Both Products
    AlertMedia
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    AlertMediaSplunk On-Call
    Emergency Notification System
    Comparison of Emergency Notification System features of AlertMedia and Splunk On-Call
    Feature
    AlertMedia
    8.9
    2 Ratings
    6% above category average
    Splunk On-Call
    -
    Ratings
    Mass Notification9.52 Ratings00 Ratings
    Multi-Channel Delivery10.02 Ratings00 Ratings
    Customization and Templates9.52 Ratings00 Ratings
    Geo-Targeting7.52 Ratings00 Ratings
    Multi-Language Support7.52 Ratings00 Ratings
    Emergency Contacts Database9.02 Ratings00 Ratings
    Two-Way Communication9.02 Ratings00 Ratings
    Notification Reporting and Analytics10.02 Ratings00 Ratings
    Integration with External Systems7.52 Ratings00 Ratings
    Mobile Notifications10.02 Ratings00 Ratings
    User Ratings
    AlertMediaSplunk On-Call
    Likelihood to Recommend
    9.5
    (4 ratings)
    6.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    9.5
    (2 ratings)
    7.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    AlertMediaSplunk On-Call
    Likelihood to Recommend
    AlertMedia
    The AlertMedia platform helped us with several key events, including an F3 tornado near one of our sites and a police situation in a residential neighborhood near our office. With both events, the mapping features allowed us to quickly understand our associates who may be impacted/affected and follow-up with them in a timely and efficient manner.
    Incentivized
    Read full review
    Cisco
    I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
    Incentivized
    Read full review
    Pros
    AlertMedia
    • Supports multiple countries with local or short code access numbers
    • Very quickly sends multimodal messages simultaneously
    • Provides good feedback for message sending, including options to resend to non-responsive people
    • Very good Threat Intelligence options, including immediate notifications through subscriptions, and weekly TI summaries.
    Read full review
    Cisco
    • Easily assign work/tickets between multiple users
    • Supports a wide variety of software integrations
    • Easy to manage scheduling tool
    • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
    Incentivized
    Read full review
    Cons
    AlertMedia
    • A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content.
    Incentivized
    Read full review
    Cisco
    • The user interface can be furthe improved
    • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
    • Customer outreach can be further enhanced
    Incentivized
    Read full review
    Likelihood to Renew
    AlertMedia
    No answers on this topic
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Usability
    AlertMedia
    Easy to use platform. App is very simple and very mobile friendly
    Incentivized
    Read full review
    Cisco
    Not a lot of love given to VO since the acquisition by Splunk from my POV
    Incentivized
    Read full review
    Support Rating
    AlertMedia
    Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.
    Incentivized
    Read full review
    Cisco
    VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
    Incentivized
    Read full review
    Implementation Rating
    AlertMedia
    No answers on this topic
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Alternatives Considered
    AlertMedia
    AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.
    Read full review
    Cisco
    Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
    Incentivized
    Read full review
    Return on Investment
    AlertMedia
    • Efficiently notifying associates of issues affecting our sites
    • Timely and efficient return to normal operations when sites have been down and are resuming operations
    • Hurricane briefings
    Incentivized
    Read full review
    Cisco
    • It runs our on call rotation so it makes it easy for us.
    • It integrates with Slack so it makes it easy for us to manage through Slack.
    Incentivized
    Read full review
    ScreenShots