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AlienVault OSSIM (discontinued) vs. Automox vs. Citrix Endpoint Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlienVault OSSIM (discontinued)

    Score4.2 out of 10
    N/AAlienVault OSSIM was an open source Security Information and Event Management (SIEM). AlienVault was acquired by AT&T Cybersecurity, now LevelBlue, and OSSIM is no longer available for sale.N/A

    Automox

    Score8.8 out of 10
    N/AAutomox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.

    $1

    per month per endpoint

    Citrix Endpoint Management

    Score8.7 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
    Pricing
    AlienVault OSSIM (discontinued)AutomoxCitrix Endpoint Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlienVault OSSIM (discontinued)AutomoxCitrix Endpoint Management
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.—
    More Pricing Information
    Features
    AlienVault OSSIM (discontinued)AutomoxCitrix Endpoint Management
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of AlienVault OSSIM (discontinued) and Automox and Citrix Endpoint Management
    Feature
    AlienVault OSSIM (discontinued)
    7.5
    10 Ratings
    7% below category average
    Automox
    -
    Ratings
    Citrix Endpoint Management
    -
    Ratings
    Centralized event and log data collection9.49 Ratings00 Ratings00 Ratings
    Correlation6.910 Ratings00 Ratings00 Ratings
    Event and log normalization/management8.110 Ratings00 Ratings00 Ratings
    Deployment flexibility8.210 Ratings00 Ratings00 Ratings
    Integration with Identity and Access Management Tools9.36 Ratings00 Ratings00 Ratings
    Custom dashboards and workspaces9.49 Ratings00 Ratings00 Ratings
    Host and network-based intrusion detection9.29 Ratings00 Ratings00 Ratings
    Data integration/API management5.32 Ratings00 Ratings00 Ratings
    Behavioral analytics and baselining5.42 Ratings00 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds5.33 Ratings00 Ratings00 Ratings
    Response orchestration and automation6.32 Ratings00 Ratings00 Ratings
    Reporting and compliance management8.44 Ratings00 Ratings00 Ratings
    Incident indexing/searching6.43 Ratings00 Ratings00 Ratings
    Best Alternatives
    AlienVault OSSIM (discontinued)AutomoxCitrix Endpoint Management
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    Score10 out of 10
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    Score10 out of 10
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
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    Score9.4 out of 10
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    Score9.4 out of 10
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    SolarWinds Security Event Manager (SEM)
    Score8.1 out of 10
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AlienVault OSSIM (discontinued)AutomoxCitrix Endpoint Management
    Likelihood to Recommend
    9.3
    (10 ratings)
    9.0
    (170 ratings)
    6.3
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    9.3
    (136 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    5.5
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (3 ratings)
    8.0
    (10 ratings)
    9.8
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AlienVault OSSIM (discontinued)AutomoxCitrix Endpoint Management
    Likelihood to Recommend
    Discontinued Products
    If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
    Incentivized
    Read full review
    Automox
    Automox is well suited in your are looking for patching management solution for your cloud native workload, if you are using Microsoft Azure for example you can use Azure patch management no doubt but what about application level vulnerabilities Microsoft will not give you that information but Automox will. Also you need to make sure apart from patching your 3rd party apps like Zoom, slack, Chrome or any other software you are using need to be updated on time to get latest features installed you need Automox and it work perfect
    Incentivized
    Read full review
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
    • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
    • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
    • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
    Incentivized
    Read full review
    Automox
    • Shows applications installed on a specific asset
    • Able to push policies and updates remotely , creating policies is easy.
    • Keep track of compliant devices and when is the last time they have connected to the servers
    • All the great information provided within one single device
    Incentivized
    Read full review
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Creating custom rules is a bit complicated
    • Reporting could be improved
    • Agent has caused conflicts with a couple of our other applications
    Incentivized
    Read full review
    Automox
    • There are some applications that updates to the wrong version causing Channel version issues, this then needs to be excluded from the policy and updated via a script.
    • Certain software like NET. is not updated
    • The worklet / remediation / evaluation system is not always effective, does not work all the time. Needs to be very detailed for it work.
    Incentivized
    Read full review
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Automox
    We really like Automox and have had a very positive experience using the platform. It has made managing and supporting our environment significantly easier, while giving us the visibility and control we need to manage devices effectively. It has simplified a number of operational tasks for our team, and we are very happy with the value and capabilities it provides.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Usability
    Discontinued Products
    AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
    Incentivized
    Read full review
    Automox
    I would rate Automox's overall usability a 9 out of 10. The platform is easy to navigate and provides strong endpoint visibility through a centralized console. Creating policies and identifying vulnerable devices are straightforward tasks. Remediation can be deployed in a few clicks, compared to the significant work involved in manual patching. The interface drastically improves efficiency for our IT team.
    Incentivized
    Read full review
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Support Rating
    Discontinued Products
    Everything is done through MSSP and installation pro services. Once those hours are burned up, then you're on your own without a lot of help. Typically the pro services hours aren't enough to get past 60 days and MSSP are hit and miss. We had a miss for installation helpers.
    Incentivized
    Read full review
    Automox
    I did not need to reach out to support often but when I did the answers were relatively correct and they were answered quickly. The only thing I might "ding" their support on was their lack of understanding of OS's different from Windows and especially Linux. Other than that I was satisfied
    Incentivized
    Read full review
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Automox
    Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Originally my organization leveraged alien value due to the lower cost of entry and ability to manage it as a service provider. Unfortunately, after several years of working with this tool, it became unwieldy to use as it felt that almost every useful report had to be created by hand. As other tools have come out with the ability to do automated responses such as Stellar Data processor, we have begun to evaluate alternatives.
    Incentivized
    Read full review
    Automox
    We chose this tool over Automox because, before Automox, we used Intune, and at the time we were on Office 365, so Intune was almost free. Later, the board decided to move from the Microsoft 365 suite to Google Workspace, and Intune's endpoint management costs were high, so we moved to Automox.
    Read full review
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It's difficult to put a monetary value on security, but with proper monitoring and alerting, incidents will be easier to avoid.
    • Helps with your compliancy, as it automatically alerts you for critical events.
    • Collects logs in the cloud, so protected from local issues, like SAN failures.
    Incentivized
    Read full review
    Automox
    • Time savings are a huge one - like I mentioned earlier, 3rd party app updating used to be entirely manual.
    • Endpoint management with the dashboard's convenience and ease of readability is very nice.
    • The only negative - more recently, granular per-user options for software update notifications don't seem to be possible unless the user is isolated in their own group.
    Incentivized
    Read full review
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    ScreenShots