What users are saying about

Amazon Chime

14 Ratings

Front

8 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

Front

8 Ratings
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Score 6.9 out of 101

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Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Front

If you need a way to organize emails, and work with them from a team setting, it is great for that. If you just have a lot of emails, it is an expensive way of organizing yourself even better. If you don't have someone who is savvy with technology to help you set it up, it may be hard to get the results what you need.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
Front
High quality audio
Amazon Chime
9.0
Front
High quality video
Amazon Chime
8.7
Front
Low bandwidth requirements
Amazon Chime
5.0
Front
Mobile support
Amazon Chime
6.5
Front

Screen Sharing

Amazon Chime
6.0
Front
Desktop sharing
Amazon Chime
6.0
Front

Online Meetings / Events

Amazon Chime
7.7
Front
Calendar integration
Amazon Chime
6.0
Front
Meeting initiation
Amazon Chime
8.3
Front
Record meetings / events
Amazon Chime
8.5
Front
Slideshows
Amazon Chime
8.0
Front

Online Events Collaboration

Amazon Chime
8.5
Front
Live chat
Amazon Chime
9.0
Front
Q&A
Amazon Chime
8.0
Front

Online Events Security

Amazon Chime
9.0
Front
Participant roles & permissions
Amazon Chime
9.0
Front

Project Management

Amazon Chime
Front
6.3
Task Management
Amazon Chime
Front
7.0
Gantt Charts
Amazon Chime
Front
5.0
Scheduling
Amazon Chime
Front
6.0
Workflow Automation
Amazon Chime
Front
5.7
Mobile Access
Amazon Chime
Front
7.8
Search
Amazon Chime
Front
7.7
Visual planning tools
Amazon Chime
Front
5.0

Communication

Amazon Chime
Front
7.8
Chat
Amazon Chime
Front
8.0
Notifications
Amazon Chime
Front
7.0
Discussions
Amazon Chime
Front
6.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Front
9.1
Integrates with Outlook
Amazon Chime
Front
9.0

File Sharing & Management

Amazon Chime
Front
9.5
Video files
Amazon Chime
Front
10.0
Audio files
Amazon Chime
Front
10.0
Access control
Amazon Chime
Front
7.9
Integrates with Google Drive
Amazon Chime
Front
10.0
Device sync
Amazon Chime
Front
9.5

Pros

  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
Shane Finnegan profile photo
  • I call them "sticky notes" but Front calls them Comments. It's a way to collaboratively make comments on messages sent to joint inboxes for folks to coordinate a response before it goes back to the sender.
  • When exchanging with someone using the Comments feature, someone can create a draft reply and then share it before it goes out. It also includes the typing indicator letting you know they are not just replying, but specifically working on a draft reply. These things are really great for individuals, or teams, that don't sit next to each other.
  • Tagging. It's a fairly simple concept, but very useful for classifying notes and being able to manage, what could be, a messy inbox. Additionally, the ability to have your own personal tags really allows the user to manage their own messages in a way that works best for them.
Rick Scouffas profile photo

Cons

  • Amazon Chime is not user friendly. People who we have meetings with who have never used Amazon Chime regularly have difficulty connecting to the call, especially if the call is international.
  • You have to download Amazon Chime to share your screen. When we need our prospects to share their screen for a product training, asking them to download a meeting software is awkward and not smooth.
Shane Finnegan profile photo
  • Their integration to Salesforce is lacking. As the owner of our productivity tools and how they are used, I have very little control over what things to enforce, or even change what objects are available. For example, we don't use Cases in Salesforce but with the Salesforce integration the Cases object shows up. There's no need to have that there. I've heard there is a roadmap improvement forthcoming.
  • One of our uses is for our sales development reps to prospect with visitors. Because of the high volume of inquiries it's difficult for our reps to efficiently manage all their follow ups. It would be nice if we could run a "scheduled campaign" where a predesigned cadence of email follow ups can be sent automatically. To be clear, they do have a scheduling capability, but it just can't be used as a prebuilt option.
  • Integrations to other systems require you have a user account to those systems. We have SSO and therefore we don't always have a user account. For example, out integration to Jira uses SSO so we don't each have individual Jira logins. This is an outage for us.
Rick Scouffas profile photo

Alternatives Considered

I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime because your meetings and demos will go much smoother and the user interface is much cleaner.
Shane Finnegan profile photo
We have used Yesware. It's a really good lead prospecting tool, but doesn't have the shared inbox, or collaborative capabilities of Front.
Rick Scouffas profile photo

Return on Investment

  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
Emma McCarthy profile photo
  • Allows us to better organize incoming leads. Huge ROI there.
  • The cost per user, definitely limits the impact we actually would have wanted, had we been able to purchase more users.
  • Takes some time to get organized and stay organized.
No photo available

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Amazon Chime Editions & Modules
Amazon Chime
Additional Pricing Details

Front

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Front Editions & Modules
Front
Edition
Basic
$151
Premium
$291
Enterprise
$491
1. per user/month
Additional Pricing Details