What users are saying about

Amazon Pay vs Authorize.Net

Amazon Pay
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
61 Ratings
Authorize.Net
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
73 Ratings

Amazon Pay

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Based on 61 reviews and ratings

Authorize.Net

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Based on 73 reviews and ratings

Attribute Ratings

  • Amazon Pay is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.7

Amazon Pay

87%
26 Ratings
8.3

Authorize.Net

83%
33 Ratings

Likelihood to Renew

Amazon Pay

N/A
0 Ratings
9.0

Authorize.Net

90%
2 Ratings

Usability

8.0

Amazon Pay

80%
1 Rating

Authorize.Net

N/A
0 Ratings

Support Rating

8.1

Amazon Pay

81%
10 Ratings
5.0

Authorize.Net

50%
2 Ratings

Implementation Rating

1.0

Amazon Pay

10%
1 Rating

Authorize.Net

N/A
0 Ratings

Likelihood to Recommend

Amazon Pay

I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 26 answers on this topic

Authorize.Net

Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.

Read full review

Jeff Wise | TrustRadius Reviewer
Jeff Wise
View all 33 answers on this topic

Pros

Amazon Pay

  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.

Read full review

Aishwarya Varshney | TrustRadius Reviewer
Aishwarya Varshney
View all 26 answers on this topic

Authorize.Net

  • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
  • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
  • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.

Read full review

Gary McCarthy | TrustRadius Reviewer
Gary McCarthy
View all 33 answers on this topic

Cons

Amazon Pay

  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India

Read full review

Ramakant Rout | TrustRadius Reviewer
Ramakant Rout
View all 26 answers on this topic

Authorize.Net

  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.

Read full review

Mona Rajhans | TrustRadius Reviewer
Mona Rajhans
View all 33 answers on this topic

Pricing Details

Amazon Pay

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Amazon Pay Editions & Modules

—
Additional Pricing Details
—

Authorize.Net

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$0 monthly gateway/per transaction

Authorize.Net Editions & Modules

Edition
All-in-One Option25 & 2.9% + $0.301
Payment Gateway Only$252
  1. monthly gateway/per transaction
  2. monthly gateway
Additional Pricing Details
—

Likelihood to Renew

Amazon Pay

No score
No answers yet
No answers on this topic

Authorize.Net

Authorize.Net 9.0
Based on 2 answers
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Usability

Amazon Pay

Amazon Pay 8.0
Based on 1 answer
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.

Read full review

Shahid Madki | TrustRadius Reviewer
Shahid Madki
View all 1 answers on this topic

Authorize.Net

No score
No answers yet
No answers on this topic

Support Rating

Amazon Pay

Amazon Pay 8.1
Based on 10 answers
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 10 answers on this topic

Authorize.Net

Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Implementation Rating

Amazon Pay

Amazon Pay 1.0
Based on 1 answer
I don't have any idea about this question.

Read full review

Shahid Madki | TrustRadius Reviewer
Shahid Madki
View all 1 answers on this topic

Authorize.Net

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Pay

The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.

Read full review

Avinash Saklani | TrustRadius Reviewer
Avinash Saklani
View all 26 answers on this topic

Authorize.Net

Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 33 answers on this topic

Return on Investment

Amazon Pay

  • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
  • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
  • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 26 answers on this topic

Authorize.Net

  • Lets us charge cards so we can get paid on time, every time.
  • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.

Read full review

McKay Salisbury | TrustRadius Reviewer
McKay Salisbury
View all 33 answers on this topic

Add comparison