What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
61 Ratings
Amazon Pay
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Top Rated
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 61 reviews and ratings
Authorize.Net
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Top Rated
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 73 reviews and ratings
Attribute Ratings
- Amazon Pay is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.7
Amazon Pay
87%
26 Ratings
8.3
Authorize.Net
83%
33 Ratings
Likelihood to Renew
Amazon Pay
N/A
0 Ratings
9.0
Authorize.Net
90%
2 Ratings
Usability
8.0
Amazon Pay
80%
1 Rating
Authorize.Net
N/A
0 Ratings
Support Rating
8.1
Amazon Pay
81%
10 Ratings
5.0
Authorize.Net
50%
2 Ratings
Implementation Rating
1.0
Amazon Pay
10%
1 Rating
Authorize.Net
N/A
0 Ratings
Likelihood to Recommend
Amazon Pay
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.

Verified User
Contributor in Other
Consumer Goods Company, 1-10 employeesAuthorize.Net
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Owner
Wise-Up Home Inspection, LLCReal Estate, 1-10 employees
Pros
Amazon Pay
- The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
- You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
- Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
- In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
Infrastructure Engineer
American ExpressBanking, 10,001+ employees
Authorize.Net
- Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
- Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
- Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
IT Programmer
PneudartMedical Device, 51-200 employees
Cons
Amazon Pay
- Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
- Sometimes Amazon Pay is slow in server
- Amazon Pay customer support is not good for India
Digital Marketing Profession
BuzyvibesOnline Media, 1-10 employees
Authorize.Net
- The lack of data portability is a big issue for me.
- Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
- Their customer service is not up to the mark. You can get stuck if you need any help from their end.
Software Engineer
GlookoComputer Software, 51-200 employees
Pricing Details
Amazon Pay
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Amazon Pay Editions & Modules
—
Additional Pricing Details
—Authorize.Net
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 monthly gateway/per transaction
Authorize.Net Editions & Modules
Edition
All-in-One Option | 25 & 2.9% + $0.301 |
---|---|
Payment Gateway Only | $252 |
- monthly gateway/per transaction
- monthly gateway
Additional Pricing Details
—Likelihood to Renew
Amazon Pay
No score
No answers yet
No answers on this topic
Authorize.Net
Authorize.Net 9.0
Based on 2 answers
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.

Verified User
Director in Marketing
Non-profit Organization Management Company, 1-10 employeesUsability
Amazon Pay
Amazon Pay 8.0
Based on 1 answer
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
Web Executive Associate
Reports Intellect LLPMarketing & Advertising, 11-50 employees
Authorize.Net
No score
No answers yet
No answers on this topic
Support Rating
Amazon Pay
Amazon Pay 8.1
Based on 10 answers
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.

Verified User
Professional in Corporate
Health, Wellness and Fitness Company, 11-50 employeesAuthorize.Net
Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.

Verified User
Project Manager in Other
Construction Company, 11-50 employeesImplementation Rating
Amazon Pay
Amazon Pay 1.0
Based on 1 answer
I don't have any idea about this question.
Web Executive Associate
Reports Intellect LLPMarketing & Advertising, 11-50 employees
Authorize.Net
No score
No answers yet
No answers on this topic
Alternatives Considered
Amazon Pay
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
Frontend Developer
FiverrConsumer Electronics, 1-10 employees
Authorize.Net
Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!

Verified User
Director in Marketing
Marketing & Advertising Company, 11-50 employeesReturn on Investment
Amazon Pay
- Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
- The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
- Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.

Verified User
Manager in Marketing
Furniture Company, 11-50 employeesAuthorize.Net
- Lets us charge cards so we can get paid on time, every time.
- It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
President
Five Star CommerceMarketing and Advertising, 1-10 employees