Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.
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Braintree, a PayPal service
Score 6.1 out of 10
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Braintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. Pricing is 2.9% plus a 30c transaction fee.
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Pricing
Amazon Pay
Braintree, a PayPal service
Editions & Modules
No answers on this topic
Standard Pricing
2.9% +$0.30
per transaction
Custom Pricing
Contact for quote
Offerings
Pricing Offerings
Amazon Pay
Braintree, a PayPal service
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Amazon Pay
Braintree, a PayPal service
Considered Both Products
Amazon Pay
Verified User
Manager
Chose Amazon Pay
On our site, we use Braintree as the main payment processor, a PayPal checkout button, and an Amazon pay check out.
The three of these work in conjunction and give our customers the tools to checkout with whichever method they choose and this flexibility allows us to garner more …
Amazon Pay, Braintree, PayPal, and Google Pay are all very similar products. I do not think one is necessarily better than the other. It is ultimately up to the consumer which one they would like to use. I find a simple credit card transaction is still what most consumers opt …
Prior to Braintree, we used Authorize.Net which is actually great however Authorize.Net's rates were not as competitive as Braintree's. One advantage that I would have to give to authorize over Braintree is their incredibly robust system which has settings and customization …
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.