What users are saying about

Amazon SES

26 Ratings

SendPulse

13 Ratings

Amazon SES

26 Ratings
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Score 8.4 out of 101

SendPulse

13 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Amazon SES

If you are looking for a no fuss, functional email delivery engine at a very low cost, Amazon SES is great. But, there is a learning curve, the documentation is often dense and many times, you yearn for a simple GUI, while setting up your interface. SES has barebones analytics - virtually none. It also does not do list management. Mapping bounces to SNS is not very intuitive either. If you are sending embedded images, you need to load them from external servers.
Anindya Chatterjee profile photo

SendPulse

SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
Audrey Sourroubille Arnold profile photo

Feature Rating Comparison

Email & Online Marketing

Amazon SES
SendPulse
8.6
WYSIWYG email editor
Amazon SES
SendPulse
9.0
Dynamic content
Amazon SES
SendPulse
8.6
Ability to test dynamic content
Amazon SES
SendPulse
8.2
A/B testing
Amazon SES
SendPulse
8.4
Mobile optimization
Amazon SES
SendPulse
9.0
Email deliverability
Amazon SES
SendPulse
9.2
List management
Amazon SES
SendPulse
8.4
Triggered drip sequences
Amazon SES
SendPulse
8.2

Reporting & Analytics

Amazon SES
SendPulse
8.8
Dashboards
Amazon SES
SendPulse
9.0
Standard reports
Amazon SES
SendPulse
8.9
Custom reports
Amazon SES
SendPulse
8.3

Pros

  • Setup was easy. It does require proof of domain control as well as a human review, but while those items are pending you are able to fully set up the system to be able to run once approval is done and not have to bounce between development and production configurations.
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  • SendPulse allows to connect with subscribers at the best time for each subscriber, which I haven't found anywhere else. What I mean is that if one of your subscribers reads emails at 8am, and another one at 2pm, SendPulse will automatically sends emails at that time when you subscriber reads emails. This is fantastic to increase your open rate!
  • It is easy to use, create a template for a newsletter, create auto-responders, create different unsubscribe pages.
  • It is easy to add any field you need to your CRM in SendPulse, so that you can target the people in your list more effectively.
  • Customer support is very fast and friendly (always a plus :-) ). I usually get an answer within 10 minutes to an hour to any question I have.
  • SendPulse allows to create a win-win situation when an email goes out, and avoid "spammy" situations with subscribers.
  • SendPulse has a great quality-price (have a look for yourself, but it's one of the cheapest on the market right now, and with the many features that are included, I personally find it's a steal)
Audrey Sourroubille Arnold profile photo

Cons

  • For users that are not used to semi-complex APIs, the AWS SDK can be a little intimidating. That said, with the SMTP credential feature, the API learning curve can be avoided.
  • It is frustrating that you have to verify each e-mail address or domain name (wildcard) you wish to use in the From: header of the e-mail messages. I understand this is a security feature, but for long-time verified accounts, it would be nice to use arbitrary e-mail addresses and domains.
D. Marshall Lemcoe Jr. profile photo
  • In the email editor they should include text separator. I can not put any separator between two lines in the same box. And sometimes the unavailabilty of this feature make my e-mails slightly less attractive.
  • They should include image editor in Drag & Drop Edition option so that users can edit their images there itself.
  • Campaign approvals take long time.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
SendPulse9.1
Based on 1 answer
Because I love how easy and intuitive SendPulse is.
Audrey Sourroubille Arnold profile photo

Usability

No score
No answers yet
No answers on this topic
SendPulse8.2
Based on 1 answer
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
Audrey Sourroubille Arnold profile photo

Support

No score
No answers yet
No answers on this topic
SendPulse9.1
Based on 1 answer
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
Audrey Sourroubille Arnold profile photo

Implementation

No score
No answers yet
No answers on this topic
SendPulse8.2
Based on 1 answer
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
Audrey Sourroubille Arnold profile photo

Alternatives Considered

No photo available
Its campaign editor feature makes it my favourite application for email marketing. It is extremely easy to send a campaign in very less time. And the results are very satisfying. So I switched to this application.
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Return on Investment

  • SES allowed us to send thousands of messages without any major concern of hitting sending limits.
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  • I found only positive impact on my business objectives till now. It helped me to grow my revenue by 300% in last 1 year.
  • SendPulse provides richness in my e-mail contents and that richness gives some premium quotient to my company as a brand.
  • It helped me to increase my subscribers from 2500 to 7000 in last 1 year.
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Screenshots

Pricing Details

Amazon SES

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SendPulse

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Pricing starts from $9 a month and depends on the number of messages you send.