Amazon SES vs SendPulse | TrustRadius

What users are saying about

Score 8.7 out of 10

Based on 40 reviews and ratings

Score 7.9 out of 10

Based on 16 reviews and ratings

Feature Rating Comparison

Amazon SES

SendPulse

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

A/B testing

Mobile optimization

Email deliverability

List management

Triggered drip sequences

Amazon SES

SendPulse

Dashboards

Standard reports

Custom reports

Pros

SES is highly reliable. Haven't had any issues that I know of.
It is extremely cost effective. Most of the time we stay under the free tier which is nice!
Once set up, it's pretty much hands free. Haven't had to adjust old code... ever.

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Owner

Innovah LLCInformation Technology & Services, 1-10 employees

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One of the best features of this software is its user interface. I found it very intuitive.
It has sms feature also which is a great add-on to this software.
It has live chat support feature. And I find it very helpful when i find any technical problem.

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Verified User

Analyst in Corporate

Banking Company, 1001-5000 employees

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Cons

Even if you do not want to spam, you cant send an email to the unverified users.
Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
When you want to send a lot of emails (in bulk), it takes a significant amount of time.

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Senior Solutions Architect

InfostretchInformation Technology and Services, 1001-5000 employees

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In the email editor they should include text separator. I can not put any separator between two lines in the same box. And sometimes the unavailabilty of this feature make my e-mails slightly less attractive.
They should include image editor in Drag & Drop Edition option so that users can edit their images there itself.
Campaign approvals take long time.

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Verified User

Manager in Sales

11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

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SendPulse 9.1

Based on 1 answer

Because I love how easy and intuitive SendPulse is.

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Audrey Sourroubille Arnold

Founder, Speaker, Trainer, Facilitator

Lotus Power HealthHealth, Wellness and Fitness, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

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SendPulse 8.2

Based on 1 answer

I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.

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Audrey Sourroubille Arnold

Founder, Speaker, Trainer, Facilitator

Lotus Power HealthHealth, Wellness and Fitness, 1-10 employees

View all 1 answers on this topic

Support

Amazon SES 8.4

Based on 5 answers

The support from AWS has always been good. There is no complaint from my organization. Also, the documentation is very good so I don't find any difficulties in this. So overall it is a very easy and smooth process to adapt.

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Software Engineer

InfostretchInformation Technology and Services, 1001-5000 employees

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SendPulse 9.1

Based on 1 answer

Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.

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Audrey Sourroubille Arnold

Founder, Speaker, Trainer, Facilitator

Lotus Power HealthHealth, Wellness and Fitness, 1-10 employees

View all 1 answers on this topic

Implementation

No score

No answers yet

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SendPulse 8.2

Based on 1 answer

When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.

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Audrey Sourroubille Arnold

Founder, Speaker, Trainer, Facilitator

Lotus Power HealthHealth, Wellness and Fitness, 1-10 employees

View all 1 answers on this topic

Alternatives Considered

I'd recommend SendGrid and MailChimp to most smaller business that can't dedicate engineers solely to their email pipeline. The price/value ration is fair and the tools are fairly flexible for the intended use cases. It's often a good idea to start to start there and only pivot later when needed.

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Verified User

Consultant in Engineering

Retail Company, 201-500 employees

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Its integration with sms facility and Viber makes it different from others.To be very honest I use all three facilities depending upon the content which i need to communicate to my subscribers. I use SendPulse more frequently because of its richness. And it delivers good results for my organisation as well.

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Verified User

Director in Sales

Real Estate Company, 1-10 employees

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Return on Investment

Our cost of sending emails is negligible.
We have very high confidence in our email delivery.
The speed of sending is awesome. We have sent out thousands of emails in minutes - once we sent out mail as a shout out to dormant users- and it worked very well.

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Anindya Chatterjee

CEO

Saleswah CRMInformation Technology and Services, 11-50 employees

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Tapping NRI clients with this software helps me in generating good revenue in last financial year.
I grow my NRI database by 60 in last year. And this software played a major role in doing so.
It made brand building very easy among my clients.

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Verified User

Manager in Sales

Real Estate Company, 11-50 employees

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Screenshots

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See All (3) SendPulse Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Amazon SES

SendPulse

Amazon SES

SendPulse

Amazon SES

SendPulse

Amazon SES

SendPulse

Amazon SES

SendPulse

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