What users are saying about
40 Ratings
16 Ratings
40 Ratings
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Score 8.7 out of 101
16 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Amazon SES

If you're working with an AWS infrastructure this is the best move, as you will get great benefits from using it and your development team will feel that they know what they're doing. If you're not using AWS, this probably can be a problem, as you will not get the 62,000 emails for free, or developers will feel a little strange working with different technologies.
Diego Turcios Lara profile photo

SendPulse

SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
Audrey Sourroubille Arnold profile photo

Feature Rating Comparison

Email & Online Marketing

Amazon SES
SendPulse
8.5
WYSIWYG email editor
Amazon SES
SendPulse
9.0
Dynamic content
Amazon SES
SendPulse
8.5
Ability to test dynamic content
Amazon SES
SendPulse
8.0
A/B testing
Amazon SES
SendPulse
8.0
Mobile optimization
Amazon SES
SendPulse
9.0
Email deliverability
Amazon SES
SendPulse
9.2
List management
Amazon SES
SendPulse
8.2
Triggered drip sequences
Amazon SES
SendPulse
8.0

Reporting & Analytics

Amazon SES
SendPulse
8.8
Dashboards
Amazon SES
SendPulse
9.0
Standard reports
Amazon SES
SendPulse
9.0
Custom reports
Amazon SES
SendPulse
8.3

Pros

Amazon SES

  • SES is highly reliable. Haven't had any issues that I know of.
  • It is extremely cost effective. Most of the time we stay under the free tier which is nice!
  • Once set up, it's pretty much hands free. Haven't had to adjust old code... ever.
Joe Hakooz profile photo

SendPulse

  • One of the best features of this software is its user interface. I found it very intuitive.
  • It has sms feature also which is a great add-on to this software.
  • It has live chat support feature. And I find it very helpful when i find any technical problem.
No photo available

Cons

Amazon SES

  • Even if you do not want to spam, you cant send an email to the unverified users.
  • Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
  • When you want to send a lot of emails (in bulk), it takes a significant amount of time.
Apurv Doshi profile photo

SendPulse

  • In the email editor they should include text separator. I can not put any separator between two lines in the same box. And sometimes the unavailabilty of this feature make my e-mails slightly less attractive.
  • They should include image editor in Drag & Drop Edition option so that users can edit their images there itself.
  • Campaign approvals take long time.
No photo available

Likelihood to Renew

Amazon SES

No score
No answers yet
No answers on this topic

SendPulse

SendPulse 9.1
Based on 1 answer
Because I love how easy and intuitive SendPulse is.
Audrey Sourroubille Arnold profile photo

Usability

Amazon SES

No score
No answers yet
No answers on this topic

SendPulse

SendPulse 8.2
Based on 1 answer
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
Audrey Sourroubille Arnold profile photo

Support

Amazon SES

Amazon SES 8.4
Based on 5 answers
The support from AWS has always been good. There is no complaint from my organization. Also, the documentation is very good so I don't find any difficulties in this. So overall it is a very easy and smooth process to adapt.
Jay Momaya profile photo

SendPulse

SendPulse 9.1
Based on 1 answer
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
Audrey Sourroubille Arnold profile photo

Implementation

Amazon SES

No score
No answers yet
No answers on this topic

SendPulse

SendPulse 8.2
Based on 1 answer
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
Audrey Sourroubille Arnold profile photo

Alternatives Considered

Amazon SES

I'd recommend SendGrid and MailChimp to most smaller business that can't dedicate engineers solely to their email pipeline. The price/value ration is fair and the tools are fairly flexible for the intended use cases. It's often a good idea to start to start there and only pivot later when needed.
No photo available

SendPulse

Its integration with sms facility and Viber makes it different from others.To be very honest I use all three facilities depending upon the content which i need to communicate to my subscribers. I use SendPulse more frequently because of its richness. And it delivers good results for my organisation as well.
No photo available

Return on Investment

Amazon SES

  • Our cost of sending emails is negligible.
  • We have very high confidence in our email delivery.
  • The speed of sending is awesome. We have sent out thousands of emails in minutes - once we sent out mail as a shout out to dormant users- and it worked very well.
Anindya Chatterjee profile photo

SendPulse

  • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
  • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
  • It made brand building very easy among my clients.
No photo available

Screenshots

Pricing Details

Amazon SES

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SendPulse

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon SES
8.9
SendPulse
9.0

Likelihood to Renew

Amazon SES
SendPulse
9.1

Usability

Amazon SES
SendPulse
8.2

Support

Amazon SES
8.4
SendPulse
9.1

Implementation

Amazon SES
SendPulse
8.2

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