TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Web Services

    Score8.6 out of 10
    N/AAmazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools.

    $100

    per month

    Microsoft 365 Business Premium

    Score9 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
    Pricing
    Amazon Web ServicesMicrosoft 365 Business Premium
    Editions & Modules
    Free Tier
    $0
    per month
    Basic Environment
    $100 - $200
    per month
    Intermediate Environment
    $250 - $600
    per month
    Advanced Environment
    $600-$2500
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon Web ServicesMicrosoft 365 Business Premium
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAWS allows a “save when you commit” option that offers lower prices when you sign up for a 1- or 3- year term that includes an AWS service or category of services.—
    More Pricing Information
    Community Pulse
    Amazon Web ServicesMicrosoft 365 Business Premium
    Considered Both Products
    Amazon AWS
    Chose Amazon Web Services
    AWS provides a vast array of services and, compared to Microsoft Azure licensing costs, is a cheaper alternative.
    Incentivized
    Chose Amazon Web Services
    We looked at Microsoft 365 Business because it's so popular. It's ease of use seemed attractive but it didn't have the agility or scalability we found in AWS. IBM Analytics Engine was far more complex than we needed and very expensive. AWS is an operations tool for us so the …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    48 Answers
    100%
    Would buy again
    50 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    50 Answers
    100%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    38 Answers
    100%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    40 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    Amazon Web ServicesMicrosoft 365 Business Premium
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Amazon Web Services and Microsoft 365 Business Premium
    Feature
    Amazon Web Services
    8.6
    79 Ratings
    4% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    Service-level Agreement (SLA) uptime9.273 Ratings00 Ratings
    Dynamic scaling8.974 Ratings00 Ratings
    Elastic load balancing9.470 Ratings00 Ratings
    Pre-configured templates7.567 Ratings00 Ratings
    Monitoring tools8.774 Ratings00 Ratings
    Pre-defined machine images8.367 Ratings00 Ratings
    Operating system support8.273 Ratings00 Ratings
    Security controls8.875 Ratings00 Ratings
    Automation8.126 Ratings00 Ratings
    Best Alternatives
    Amazon Web ServicesMicrosoft 365 Business Premium
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    Microsoft 365
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon Web ServicesMicrosoft 365 Business Premium
    Likelihood to Recommend
    8.0
    (91 ratings)
    8.9
    (108 ratings)
    Likelihood to Renew
    9.4
    (10 ratings)
    10.0
    (1 ratings)
    Usability
    7.8
    (22 ratings)
    8.6
    (57 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (41 ratings)
    Support Rating
    7.2
    (24 ratings)
    9.4
    (9 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Amazon Web ServicesMicrosoft 365 Business Premium
    Likelihood to Recommend
    Amazon AWS
    This is something that is actually common across most cloud providers. A comprehensive understanding of one's use cases, constraints and future directions is key to determining if you even need a cloud solution. If you are a 2-person startup developing something with a best-scenario audience of 1k DAU in a year, you would very likely best served by a dirt-cheap dedicated Linux server somewhere (and your options to graduate to a cloud solution will still be open). If, however, you are a bigger fish, and/or you are actively considering build-vs-buy decisions for complicated, highly-loaded, six-figure requests per minute systems, global loadbalancing, extreme growth projections - then MAYBE you solve all or part of it with a cloud provider. And depending on your taste for risk, reliability, flexibility, track record - it might be AWS.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • During the month-end, we experience high resource utilization; however, with AWS's scalability, we can effectively tackle the peak load.
    • With AWS IAM, we don't need to set up complete infrastructure for identity and access management, as AWS provides end-to-end IAM services.
    • With AWS, development has become very easy as it's very quick to spin up and destroy the environment, which saves costs.
    Incentivized
    Read full review
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • When there is any misconfiguration of EC2 related to SSM Connect. It doesn't clearly states that what particular configuration is missing.
    • Debugging networking related issues could be improved.
    • From the security group page, it's difficult to determine which resource a security group is associated with.
    Incentivized
    Read full review
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
    Read full review
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Usability
    Amazon AWS
    AWS offers a wide range of powerful services that cater to various business needs which is significant strength. The ability to scale resources on-demand is a major advantage making it suitable for businesses of all sizes. The sheer volume of options and configurations can be overwhelming for new users leading to a steep learning curve. While functional the AWS management console can feel cluttered and less intuitive compared to some competitors which can hinder navigation. Although some documentation lacks clarity and practical examples which can frustrate users trying to implement specific solutions.
    Incentivized
    Read full review
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Reliability and Availability
    Amazon AWS
    Availability is very good, with the exception of occasional spectacular outages.
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Amazon AWS
    AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
    Read full review
    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to
    immediately search for their compatible software's and also to guide them in a
    good direction. Moreover, this product is a good suggestion for every type of
    company because of its affordability and ease of use.
    Incentivized
    Read full review
    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    The API's were very well documented and was Janova's main point of entry into the services.
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Amazon AWS
    Amazon Web Services fits best for all levels of organisations like startup, mid level or enterprise. The services are easy to use and doesn't require a high level of understanding as you can learn via blogs or youtube videos. AWS is Reasonable in cost as the plan is pay as you use.
    Incentivized
    Read full review
    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Using Amazon Web Services has allowed us to develop and deploy new SAAS solutions quicker than we did when we used traditional web hosting. This has allowed us to grow our service offerings to clients and also add more value to our existing services.
    • Having AWS deployed has also allowed our development team to focus on delivering high-quality software without worrying about whether our servers will be able to handle the demand. Since AWS allows you to adjust your server needs based on demand, we can easily assign a faster server instance to ease and improve service without the client even knowing what we did.
    Incentivized
    Read full review
    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
    Read full review
    ScreenShots