Answerbase vs. Atlassian Confluence
Answerbase vs. Atlassian Confluence
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Answerbase | Mid-Size Companies (51-1,000 employees) | Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights,… | $49 per month | |
Confluence | N/A | Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users. | $10 per month |
Answerbase | Atlassian Confluence | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation. | — | ||||||||||||||
More Pricing Information |
Answerbase | Atlassian Confluence | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Answerbase | Atlassian Confluence | |||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Project Management |
| |||||||||||||||||||||||||||
Communication |
| |||||||||||||||||||||||||||
File Sharing & Management |
|
Answerbase | Atlassian Confluence | |
---|---|---|
Small Businesses | Front Score 8.8 out of 10 | Stackby Score 9.3 out of 10 |
Medium-sized Companies | RWS Tridion Sites Score 9.0 out of 10 | Troop Messenger Score 9.8 out of 10 |
Enterprises | RWS Tridion Sites Score 9.0 out of 10 | HCL Connections Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Answerbase | Atlassian Confluence | |
---|---|---|
Likelihood to Recommend | 10.0 (1 ratings) | 7.5 (128 ratings) |
Likelihood to Renew | - (0 ratings) | 9.9 (19 ratings) |
Usability | - (0 ratings) | 7.3 (15 ratings) |
Availability | - (0 ratings) | 9.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (5 ratings) |
Support Rating | - (0 ratings) | 5.4 (25 ratings) |
Implementation Rating | - (0 ratings) | 8.8 (4 ratings) |
Configurability | - (0 ratings) | 6.0 (1 ratings) |
Ease of integration | - (0 ratings) | 8.0 (4 ratings) |
Product Scalability | - (0 ratings) | 8.0 (2 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Answerbase | Atlassian Confluence | |
---|---|---|
Likelihood to Recommend | Lumin Creative
| ![]() Atlassian
|
Pros | Lumin Creative
| ![]() Atlassian
|
Cons | Lumin Creative
| ![]() Atlassian
|
Likelihood to Renew | Lumin Creative No answers on this topic | ![]() Atlassian
|
Usability | Lumin Creative No answers on this topic | ![]() Atlassian
|
Reliability and Availability | Lumin Creative No answers on this topic | ![]() Atlassian
|
Performance | Lumin Creative No answers on this topic | ![]() Atlassian
|
Support Rating | Lumin Creative No answers on this topic | ![]() Atlassian
|
Implementation Rating | Lumin Creative No answers on this topic | ![]() Atlassian
|
Alternatives Considered | Lumin Creative
| ![]() Atlassian
|
Scalability | Lumin Creative No answers on this topic | ![]() Atlassian
|
Return on Investment | Lumin Creative
| ![]() Atlassian
|
ScreenShots | Answerbase Screenshots |