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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.3 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    Remote Desktop Services

    Score7.7 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    AnyDeskRemote Desktop Services
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    AnyDeskRemote Desktop Services
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
    More Pricing Information
    Community Pulse
    AnyDeskRemote Desktop Services
    Considered Both Products
    AnyDesk Software
    Chose AnyDesk
    It is incredibly easy to download and run and most of all its free.
    It can be downloaded on multiple platforms and I can help my co-workers without worrying about cross platform compatibility.
    Incentivized
    Chose AnyDesk
    If my co-worker uses MacBooks, Linux development machines, or needs support on a mobile device, standard RDP/RDS cannot natively or easily provide support.
    Incentivized
    Microsoft
    Chose Remote Desktop Services
    Remote Desktop Services is close to free, it is native and performs far better from a user experience point of view with almost no lag and excellent integration to the normal desktop environment. Even if another product is used Remote Desktop Services still forms part of the …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    54 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    AnyDeskRemote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and Remote Desktop Services
    Feature
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    Remote Desktop Services
    4.6
    5 Ratings
    53% below category average
    Screen sharing9.459 Ratings8.25 Ratings
    File transfer9.360 Ratings4.65 Ratings
    Instant message8.753 Ratings1.01 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings6.02 Ratings
    Access to sleeping/powered-off computers6.541 Ratings1.12 Ratings
    Over-the-Internet remote session9.157 Ratings6.85 Ratings
    Initiate remote control from mobile8.149 Ratings3.64 Ratings
    Remote management of servers & workstations8.846 Ratings8.24 Ratings
    Remote Active Directory® management8.436 Ratings8.64 Ratings
    Centralized management dashboard8.845 Ratings2.23 Ratings
    Session record8.950 Ratings2.23 Ratings
    Annotations7.643 Ratings00 Ratings
    Monitoring and Alerts8.331 Ratings3.13 Ratings
    Multi-platform remote control9.252 Ratings00 Ratings
    Best Alternatives
    AnyDeskRemote Desktop Services
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AnyDeskRemote Desktop Services
    Likelihood to Recommend
    9.1
    (61 ratings)
    7.8
    (20 ratings)
    Likelihood to Renew
    9.8
    (5 ratings)
    6.0
    (1 ratings)
    Usability
    9.2
    (36 ratings)
    8.4
    (5 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    8.5
    (14 ratings)
    3.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    AnyDeskRemote Desktop Services
    Likelihood to Recommend
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    Microsoft
    This is well-suited if you need to log in to a remote machine on occasion to make updates or change configurations. It is also good for a production environment or for environments where people need to log in to use common applications, so you don't need to install the application on each individual client.
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    Microsoft
    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Incentivized
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    Microsoft
    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Incentivized
    Read full review
    Likelihood to Renew
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
    Incentivized
    Read full review
    Microsoft
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Incentivized
    Read full review
    Performance
    AnyDesk Software
    No answers on this topic
    Microsoft
    There are some third party tools available that allow you to manage multiple connections.
    Incentivized
    Read full review
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    Microsoft
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
    Incentivized
    Read full review
    Implementation Rating
    AnyDesk Software
    Its easy to implement
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    Microsoft
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
    Read full review
    Microsoft
    • Allowed remote users access from home
    • Shared file access for multipolar users from a centralized location
    • Cost to add additional users when maxed out
    • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
    Incentivized
    Read full review
    ScreenShots