AnyDesk vs. Remote Desktop Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.4 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
Remote Desktop Services
Score 7.7 out of 10
N/A
Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
Pricing
AnyDeskRemote Desktop Services
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
No answers on this topic
Offerings
Pricing Offerings
AnyDeskRemote Desktop Services
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskRemote Desktop Services
Considered Both Products
AnyDesk
Chose AnyDesk
It is incredibly easy to download and run and most of all its free.
It can be downloaded on multiple platforms and I can help my co-workers without worrying about cross platform compatibility.
Chose AnyDesk
If my co-worker uses MacBooks, Linux development machines, or needs support on a mobile device, standard RDP/RDS cannot natively or easily provide support.
Remote Desktop Services
Chose Remote Desktop Services
Remote Desktop Services is close to free, it is native and performs far better from a user experience point of view with almost no lag and excellent integration to the normal desktop environment. Even if another product is used Remote Desktop Services still forms part of the …
Features
AnyDeskRemote Desktop Services
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
8.6
59 Ratings
8% above category average
Remote Desktop Services
4.1
4 Ratings
64% below category average
Screen sharing9.557 Ratings6.24 Ratings
File transfer9.258 Ratings4.14 Ratings
Instant message8.751 Ratings1.01 Ratings
Secure remote access with Smart Card authentication9.217 Ratings6.22 Ratings
Access to sleeping/powered-off computers7.140 Ratings1.82 Ratings
Over-the-Internet remote session9.055 Ratings3.14 Ratings
Initiate remote control from mobile8.447 Ratings2.83 Ratings
Remote management of servers & workstations8.944 Ratings5.83 Ratings
Remote Active Directory® management8.535 Ratings6.63 Ratings
Centralized management dashboard8.643 Ratings3.43 Ratings
Session record8.849 Ratings3.53 Ratings
Annotations7.641 Ratings00 Ratings
Monitoring and Alerts8.432 Ratings4.03 Ratings
Multi-platform remote control9.050 Ratings00 Ratings
Best Alternatives
AnyDeskRemote Desktop Services
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
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Score 9.5 out of 10
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User Ratings
AnyDeskRemote Desktop Services
Likelihood to Recommend
8.8
(54 ratings)
7.8
(19 ratings)
Likelihood to Renew
9.8
(5 ratings)
6.0
(1 ratings)
Usability
9.1
(31 ratings)
7.0
(4 ratings)
Performance
-
(0 ratings)
5.0
(1 ratings)
Support Rating
8.5
(14 ratings)
3.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
AnyDeskRemote Desktop Services
Likelihood to Recommend
AnyDesk Software
Quick connection with pre-set clients, where you can connect with or without a password, and even turn on your computer if you have it configured that way. When connecting to multiple devices, managing several windows can be confusing when, in my opinion, it could be better managed by tabs with the connections listed sequentially for visual identification.
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Microsoft
Remote Desktop Services provides access to work environments from any device. This allows us to ensure business continuity in case of disaster. It provides admins more control over access and security. Remote Desktop Services simplifies software updates and compliance management by reducing the need to act on end users devices.
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Pros
AnyDesk Software
  • It allows you to troubleshoot and fix system issues remotely
  • It enables you to give online training and presentations to your team and record it for future use.
  • It enhances you remote support experience with advanced tools
  • It offers affordable remote support solution
  • It offers higher availability
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Microsoft
  • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
  • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
  • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
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Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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Microsoft
  • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
  • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
  • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
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Likelihood to Renew
AnyDesk Software
This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
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Microsoft
No answers on this topic
Usability
AnyDesk Software
I would like to rate it 9 out of 10 stars because the software has significantly simplified the interaction process for us. Additionally, knowledge sharing and team support can be accomplished in just a few seconds through video conferencing and screen sharing. The physical movement of manpower has been minimised after installing this software in our business.
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Microsoft
The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
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Performance
AnyDesk Software
No answers on this topic
Microsoft
There are some third party tools available that allow you to manage multiple connections.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Microsoft
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
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Implementation Rating
AnyDesk Software
Its easy to implement
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Microsoft
No answers on this topic
Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
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Microsoft
We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
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Return on Investment
AnyDesk Software
  • Reduce licensing overhead
  • We use AnyDesk for both on-site or remote employees at our office.
  • Session recorder can help log what was done during the remote session.
  • Remote employees and customers are able to get efficient assistance on the go which saves time to travel or to explain over the call
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Microsoft
  • Allowed remote users access from home
  • Shared file access for multipolar users from a centralized location
  • Cost to add additional users when maxed out
  • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
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ScreenShots