What users are saying about
AnyDesk
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Top Rated
121 Ratings
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Based on 121 reviews and ratings
65 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 65 reviews and ratings
Feature Set Ratings
Remote Administration
9.1
AnyDesk
91%

Remote Desktop Services
Feature Set Not Supported
N/A
AnyDesk ranks higher in 14/14 features
AnyDesk ranks higher in 14/14 features
Screen sharing
9.2
92%
28 Ratings

N/A
0 Ratings
File transfer
8.8
88%
30 Ratings

N/A
0 Ratings
Instant message
9.2
92%
26 Ratings

N/A
0 Ratings
Secure remote access with Smart Card authentication
9.2
92%
20 Ratings

N/A
0 Ratings
Access to sleeping/powered-off computers
8.6
86%
25 Ratings

N/A
0 Ratings
Over-the-Internet remote session
9.1
91%
28 Ratings

N/A
0 Ratings
Initiate remote control from mobile
8.6
86%
27 Ratings

N/A
0 Ratings
Remote management of servers & workstations
9.0
90%
24 Ratings

N/A
0 Ratings
Remote Active Directory® management
9.3
93%
21 Ratings

N/A
0 Ratings
Centralized management dashboard
9.2
92%
25 Ratings

N/A
0 Ratings
Session record
9.1
91%
26 Ratings

N/A
0 Ratings
Annotations
9.0
90%
22 Ratings

N/A
0 Ratings
Monitoring and Alerts
9.3
93%
23 Ratings

N/A
0 Ratings
Multi-platform remote control
9.3
93%
28 Ratings

N/A
0 Ratings
Attribute Ratings
- AnyDesk is rated higher in 2 areas: Usability, Support Rating
- Remote Desktop Services is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.2
AnyDesk
92%
30 Ratings

10.0
Remote Desktop Services
100%
14 Ratings
Likelihood to Renew
AnyDesk
N/A
0 Ratings

6.0
Remote Desktop Services
60%
1 Rating
Usability
9.5
AnyDesk
95%
2 Ratings

6.6
Remote Desktop Services
66%
2 Ratings
Performance
AnyDesk
N/A
0 Ratings

5.0
Remote Desktop Services
50%
2 Ratings
Support Rating
9.3
AnyDesk
93%
20 Ratings

3.0
Remote Desktop Services
30%
2 Ratings
Likelihood to Recommend
AnyDesk
If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.

Verified User
Team Lead in Marketing
Computer Software Company, 11-50 employeesRemote Desktop Services
Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.

Verified User
Director in Corporate
Information Technology & Services Company, 51-200 employeesPros
AnyDesk
- It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
- We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
- It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
Senior Business Executive
BankPrep.inInternet, 11-50 employees
Remote Desktop Services
- When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
- You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
- Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
IT Professional
Journal of Linguistic GeographyEducation Management, 5001-10,000 employees
Cons
AnyDesk
- The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
- When it comes to Mac AnyDesk may seem a little complex at early times.
- Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
Chief Financial Officer
BoxinallInformation Technology & Services, 11-50 employees
Remote Desktop Services
- Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
- Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
- Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
Senior Associate
Stir ArchitectureArchitecture & Planning, 11-50 employees
Pricing Details
AnyDesk
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$118.8 per year
AnyDesk Editions & Modules
Edition
Essentials | 9.991 |
---|---|
Performance | 19.901 |
Enterprise | Custom |
- per month billed annually
- none
Additional Pricing Details
—Remote Desktop Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Remote Desktop Services Editions & Modules
—
Additional Pricing Details
—Usability
AnyDesk
AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.

Verified User
Engineer in Information Technology
Information Services Company, 201-500 employeesRemote Desktop Services
Remote Desktop Services 6.6
Based on 2 answers
The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time.Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.

Verified User
Manager in Information Technology
Restaurants Company, 501-1000 employeesPerformance
AnyDesk
No score
No answers yet
No answers on this topic
Remote Desktop Services
Remote Desktop Services 5.0
Based on 2 answers
There are some third party tools available that allow you to manage multiple connections.
Network Engineer
RO ConstructionConstruction, 201-500 employees
Support Rating
AnyDesk
AnyDesk 9.3
Based on 20 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
IT-Support
Grupo BoticárioCosmetics, 5001-10,000 employees
Remote Desktop Services
Remote Desktop Services 3.0
Based on 2 answers
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel.There is community documentation and support available on Microsoft websites, as well as community websites.

Verified User
Manager in Information Technology
Restaurants Company, 501-1000 employeesAlternatives Considered
AnyDesk
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
Software Engineer
Therap (BD) Ltd.Information Technology & Services, 51-200 employees
Remote Desktop Services
We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
Desktop Applications Engineer
Ogletree DeakinsLaw Practice, 1001-5000 employees
Return on Investment
AnyDesk
- Reduce time and efforts spare for sorting out issues.
- Increase the overall revenue as able to share and present our products to customers easily and in detail.
- Control our expenses as we can handle any issue that arises remotely.
- Improve overall customer services as we act quickly and promptly with any issues.
Front Office Manager
Executives Olaya HotelHospitality, 51-200 employees
Remote Desktop Services
- Remote Desktop Services has good impact in meeting 100 percent of the objectives laid by our Enterprise of 1000 employees.
- Return of imvestment is measured in return of uninterrupted services and it can be termed as 100 percent
- Remote Desktop Services had no negative impacts on the business

Verified User
Engineer in Information Technology
Telecommunications Company, 10,001+ employees