What users are saying about
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Top Rated
121 Ratings

AnyDesk

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Top Rated
121 Ratings
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Score 8.5 out of 100
65 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Remote Administration

    9.1

    AnyDesk

    91%

    Remote Desktop Services

    Feature Set Not Supported
    N/A
    AnyDesk ranks higher in 14/14 features

    Screen sharing

    9.2
    92%
    28 Ratings
    N/A
    0 Ratings

    File transfer

    8.8
    88%
    30 Ratings
    N/A
    0 Ratings

    Instant message

    9.2
    92%
    26 Ratings
    N/A
    0 Ratings

    Secure remote access with Smart Card authentication

    9.2
    92%
    20 Ratings
    N/A
    0 Ratings

    Access to sleeping/powered-off computers

    8.6
    86%
    25 Ratings
    N/A
    0 Ratings

    Over-the-Internet remote session

    9.1
    91%
    28 Ratings
    N/A
    0 Ratings

    Initiate remote control from mobile

    8.6
    86%
    27 Ratings
    N/A
    0 Ratings

    Remote management of servers & workstations

    9.0
    90%
    24 Ratings
    N/A
    0 Ratings

    Remote Active Directory® management

    9.3
    93%
    21 Ratings
    N/A
    0 Ratings

    Centralized management dashboard

    9.2
    92%
    25 Ratings
    N/A
    0 Ratings

    Session record

    9.1
    91%
    26 Ratings
    N/A
    0 Ratings

    Annotations

    9.0
    90%
    22 Ratings
    N/A
    0 Ratings

    Monitoring and Alerts

    9.3
    93%
    23 Ratings
    N/A
    0 Ratings

    Multi-platform remote control

    9.3
    93%
    28 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • AnyDesk is rated higher in 2 areas: Usability, Support Rating
    • Remote Desktop Services is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.2

    AnyDesk

    92%
    30 Ratings
    10.0

    Remote Desktop Services

    100%
    14 Ratings

    Likelihood to Renew

    AnyDesk

    N/A
    0 Ratings
    6.0

    Remote Desktop Services

    60%
    1 Rating

    Usability

    9.5

    AnyDesk

    95%
    2 Ratings
    6.6

    Remote Desktop Services

    66%
    2 Ratings

    Performance

    AnyDesk

    N/A
    0 Ratings
    5.0

    Remote Desktop Services

    50%
    2 Ratings

    Support Rating

    9.3

    AnyDesk

    93%
    20 Ratings
    3.0

    Remote Desktop Services

    30%
    2 Ratings

    Likelihood to Recommend

    AnyDesk

    If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
    Anonymous | TrustRadius Reviewer

    Remote Desktop Services

    Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.
    Anonymous | TrustRadius Reviewer

    Pros

    AnyDesk

    • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
    • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
    • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
    Ankit Kumar | TrustRadius Reviewer

    Remote Desktop Services

    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Ho'omana Nathan Horton | TrustRadius Reviewer

    Cons

    AnyDesk

    • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
    • When it comes to Mac AnyDesk may seem a little complex at early times.
    • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
    Sumith Kumar | TrustRadius Reviewer

    Remote Desktop Services

    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Paul Li | TrustRadius Reviewer

    Pricing Details

    AnyDesk

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $118.8 per year

    AnyDesk Editions & Modules

    Edition
    Essentials9.991
    Performance19.901
    EnterpriseCustom
    1. per month billed annually
    2. none
    Additional Pricing Details

    Remote Desktop Services

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Remote Desktop Services Editions & Modules

    Additional Pricing Details

    Usability

    AnyDesk

    AnyDesk 9.5
    Based on 2 answers
    AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
    Anonymous | TrustRadius Reviewer

    Remote Desktop Services

    Remote Desktop Services 6.6
    Based on 2 answers
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time.Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Anonymous | TrustRadius Reviewer

    Performance

    AnyDesk

    No score
    No answers yet
    No answers on this topic

    Remote Desktop Services

    Remote Desktop Services 5.0
    Based on 2 answers
    There are some third party tools available that allow you to manage multiple connections.
    Nathan Alandt | TrustRadius Reviewer

    Support Rating

    AnyDesk

    AnyDesk 9.3
    Based on 20 answers
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    João Mauricio | TrustRadius Reviewer

    Remote Desktop Services

    Remote Desktop Services 3.0
    Based on 2 answers
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel.There is community documentation and support available on Microsoft websites, as well as community websites.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    AnyDesk

    The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
    Aononna Tazin | TrustRadius Reviewer

    Remote Desktop Services

    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Nathan Ziehnert | TrustRadius Reviewer

    Return on Investment

    AnyDesk

    • Reduce time and efforts spare for sorting out issues.
    • Increase the overall revenue as able to share and present our products to customers easily and in detail.
    • Control our expenses as we can handle any issue that arises remotely.
    • Improve overall customer services as we act quickly and promptly with any issues.
    Hamada El Shahat | TrustRadius Reviewer

    Remote Desktop Services

    • Remote Desktop Services has good impact in meeting 100 percent of the objectives laid by our Enterprise of 1000 employees.
    • Return of imvestment is measured in return of uninterrupted services and it can be termed as 100 percent
    • Remote Desktop Services had no negative impacts on the business
    Anonymous | TrustRadius Reviewer

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