Apollo.io vs. Interseller

It's super appropriate for what it is selling, IF IT DIDNT HAVE THE PLETHORA OF BUGS it has had for the last 2 and a half months... Its extremely frustrating because the features we use promise so much, the signals are great and the scoring is great, if it worked!! They built a "new version of Scoring" which messed everything up and stopped me from being able to search precisely for prospect companies and people since.

Incentivized

For recruiting companies and any company that needs to put together successful email campaigns with good returns. Very good ally for dales department and marketing teams

Incentivized

• Allows users to easily add new prospects to database without much manual effort at all
• Allows you to make cold calls from different area codes that are relevant to where your prospect is located
• Allows A/B testing for emails so you can figure out which ones are gaining the most traction
• You can also find prospects based off of title, company, technologies, etc

Incentivized

• Integrating with our ATS
• Chrome extension capture from LinkedIn profiles
• Email sequencing and reporting of results

Incentivized

• Their customer service is just terrible. You get an assigned account manager but 9/10 times they wouldn't know what you wanted and/or how the product works or how to fix it. Vast majority of the time it was a canned response that made you question if they read the message, or if they read it and did not understand a word.
• The software was relatively buggy and lacked features that were promised upon signup. They seem to have some large corporate clients and if you aren't one none of your bug submissions, feature requests, or concerns will be addressed.
• Their growing quickly so they seem to be very understaffed which I believe caused many of the issues above.
• The data, while good, can quickly run out if you're looking for specific types of leads. If you're looking for something generic like Managers at companies between 10-5000 people, you can pull leads all day every day. However if you're looking for a specific industry, specific title, and specific location - don't count on having an endless supply of leads (or even really enough to use month after month).

Incentivized

• Sometimes is hard to update profile information within the system.

Incentivized

Generally quite a reliable tool with decent data quality/availability. Pricing works well for our team and our use case

Incentivized

super easy to set up and use for most general usecases - think the platform can sometimes do a bit too much and should try and stick to it's core competencies which is for prospecting data & uploading into CRMS. the only issue I have with the platform is when Apollo.io can't find the data - it sticks you on a loading screen for way too long and doesn't give you the option to manually upload the contact info during this pending stage.

Incentivized

The team wants to solve probelms, but we are finding that they don't know how to solve the more technical issues quickly. I suspect that they don't have a mature process for escalations, and they don't have a usable knowledge base article repository. They seems to push emails around to let us know that people are working on the issues to find solutions, but this takes weeks and oftentimes still leaves us without a resolution.

Incentivized

After reviewing it the data Apollo.io provides is more accurate than almost all other tools, versus zoominfo who is the main competitor the data might be a little bit better on zoominfo however the automation tools makes it the best choice for a startup like us, we needed a tool in what we can trust and use

Incentivized

Incentivized

• Generated a lot of expectations that were not real when we needed them
• The ROI was positive but we decided to stop using the tool
• We loved how easy to use it was and how easy it was to interact with the Support team
• There is room for improvement in the video tutorials - they were from old versions of the software that would not be useful for the version at hand

Incentivized

• We almost always receive over 25% of responses.
• 99% of the time we obtain contact information from email searches in Interseller

Incentivized