Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.2 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
IBM Blueworks Live
Score 8.8 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Pricing
AppianIBM Blueworks LiveiGrafx
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppianIBM Blueworks LiveiGrafx
Free Trial
YesYesYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Community Pulse
AppianIBM Blueworks LiveiGrafx
Considered Multiple Products
Appian
Chose Appian
All 3 platforms we looked at met our requirements. The Pega Platform was rejected due to lack of ecosystem partners and consultant availability as well as price. The IBM platform was a very strong offering but a little less open on integration to non-IBM databases and …
IBM Blueworks Live

No answer on this topic

iGrafx

No answer on this topic

Features
AppianIBM Blueworks LiveiGrafx
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
75 Ratings
8% above category average
IBM Blueworks Live
-
Ratings
iGrafx
-
Ratings
Visual Modeling8.873 Ratings00 Ratings00 Ratings
Drag-and-drop Interfaces8.972 Ratings00 Ratings00 Ratings
Platform Security9.271 Ratings00 Ratings00 Ratings
Platform User Management8.872 Ratings00 Ratings00 Ratings
Reusability9.575 Ratings00 Ratings00 Ratings
Platform Scalability9.573 Ratings00 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Appian
-
Ratings
IBM Blueworks Live
8.2
37 Ratings
5% above category average
iGrafx
5.7
1 Ratings
31% below category average
Dashboards00 Ratings8.018 Ratings6.01 Ratings
Standard reports00 Ratings8.936 Ratings5.01 Ratings
Custom reports00 Ratings7.733 Ratings6.01 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Appian
-
Ratings
IBM Blueworks Live
7.7
37 Ratings
8% below category average
iGrafx
8.5
1 Ratings
2% above category average
Process designer00 Ratings8.336 Ratings9.01 Ratings
Process simulation00 Ratings8.432 Ratings8.01 Ratings
Business rules engine00 Ratings6.033 Ratings00 Ratings
SOA support00 Ratings7.830 Ratings8.01 Ratings
Process player00 Ratings8.233 Ratings9.01 Ratings
Support for modeling languages00 Ratings7.435 Ratings00 Ratings
Form builder00 Ratings8.016 Ratings00 Ratings
Model execution00 Ratings7.716 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Appian
-
Ratings
IBM Blueworks Live
8.5
38 Ratings
2% above category average
iGrafx
-
Ratings
Social collaboration tools00 Ratings8.538 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Appian
-
Ratings
IBM Blueworks Live
6.4
34 Ratings
24% below category average
iGrafx
-
Ratings
Content management00 Ratings6.434 Ratings00 Ratings
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AppianIBM Blueworks LiveiGrafx
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User Ratings
AppianIBM Blueworks LiveiGrafx
Likelihood to Recommend
9.4
(139 ratings)
8.8
(40 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.5
(19 ratings)
-
(0 ratings)
9.0
(1 ratings)
Usability
8.7
(95 ratings)
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.4
(118 ratings)
8.3
(5 ratings)
3.0
(1 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
1.0
(5 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AppianIBM Blueworks LiveiGrafx
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review
IBM
Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
Read full review
iGrafx
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
Read full review
IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
Read full review
iGrafx
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
Read full review
Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
Read full review
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
Read full review
iGrafx
  • Different cloud support
  • local support training and documentation
  • more advertising
Read full review
Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review
IBM
No answers on this topic
iGrafx
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
Read full review
Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
Read full review
IBM
No answers on this topic
iGrafx
It is easy to use .I can say it is piece of cake.
Read full review
Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
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IBM
I have gotten great response for the very few times I needed support.
Read full review
iGrafx
Late response and less experience are making the problem permanent. You should improve your support team and your process
Read full review
In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Read full review
IBM
No answers on this topic
iGrafx
No answers on this topic
Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review
IBM
No answers on this topic
iGrafx
No answers on this topic
Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Read full review
IBM
No answers on this topic
iGrafx
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
Read full review
Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
Read full review
iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
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Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
Read full review
IBM
  • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
  • Now, most things are automated; we can quickly know when a product will be in low stock.
  • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
Read full review
iGrafx
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
Read full review
ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

IBM Blueworks Live Screenshots

Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship