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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.9 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    PagerDuty

    Score8.5 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Power Apps

    Score8.1 out of 10
    N/APowerApps is a low code / rapid application development product from Microsoft that allows users to quickly build apps.

    $20

    per month per user

    Pricing
    AppianPagerDutyPower Apps
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Power Apps Premium
    $20
    per month per user
    Offerings
    Pricing Offerings
    AppianPagerDutyPower Apps
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    AppianPagerDutyPower Apps
    Considered Multiple Products
    Appian
    Chose Appian
    Appian surpasses Microsoft PowerApps because of how much easier it is to code. I found Appian easier to code than the competitor because of how you could access the code behind the scene (SAIL). This allowed for even greater customization and helps with debugging when you have …
    Incentivized
    Chose Appian
    Appian is definitely more fluid than TrackVia and it is much more scalable and updateable than PowerApps.
    Incentivized
    Chose Appian
    Appian is a robust framework more suitable for the "heavy lifting" complicated projects.
    Incentivized
    PagerDuty
    No answer on this topic
    Microsoft
    Chose Power Apps
    I think Appian has all major features and my Manager gives this 2 tools to choose one from that. I found Power Apps is easy to learn and develop, but I feel Appian is realy complex. I strugles to learn something in Appian but that didn;t works well. Power Apps gives me …
    Incentivized
    Chose Power Apps
    Power Apps is great for rapid app development and internal business solutions. It helps build user-friendly applications quickly and is a great, cost-effective option for existing Microsoft customers like us. Even non-developers can get started on using Power Apps without much …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    38 Answers
    99%
    Would buy again
    158 Answers
    100%
    Would buy again
    21 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    99%
    Delivers good value for the price
    134 Answers
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    37 Answers
    96%
    Happy with the feature set
    153 Answers
    90%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    25 Answers
    99%
    Lived up to sales and marketing promises
    95 Answers
    81%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    97%
    Implementation went as expected
    110 Answers
    84%
    Implementation went as expected
    16 Answers
    Features
    AppianPagerDutyPower Apps
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Appian and PagerDuty and Power Apps
    Feature
    Appian
    8.1
    9 Ratings
    4% above category average
    PagerDuty
    -
    Ratings
    Power Apps
    -
    Ratings
    Dashboards8.29 Ratings00 Ratings00 Ratings
    Standard reports8.59 Ratings00 Ratings00 Ratings
    Custom reports7.69 Ratings00 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Appian and PagerDuty and Power Apps
    Feature
    Appian
    7.4
    9 Ratings
    2% above category average
    PagerDuty
    -
    Ratings
    Power Apps
    -
    Ratings
    Process designer7.99 Ratings00 Ratings00 Ratings
    Process simulation6.49 Ratings00 Ratings00 Ratings
    Business rules engine6.49 Ratings00 Ratings00 Ratings
    SOA support8.29 Ratings00 Ratings00 Ratings
    Process player7.39 Ratings00 Ratings00 Ratings
    Form builder7.69 Ratings00 Ratings00 Ratings
    Model execution8.59 Ratings00 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Appian and PagerDuty and Power Apps
    Feature
    Appian
    -
    Ratings
    PagerDuty
    -
    Ratings
    Power Apps
    7.8
    24 Ratings
    7% below category average
    Visual Modeling00 Ratings00 Ratings7.722 Ratings
    Drag-and-drop Interfaces00 Ratings00 Ratings7.423 Ratings
    Platform Security00 Ratings00 Ratings8.523 Ratings
    Platform User Management00 Ratings00 Ratings7.923 Ratings
    Reusability00 Ratings00 Ratings7.423 Ratings
    Platform Scalability00 Ratings00 Ratings7.622 Ratings
    Best Alternatives
    AppianPagerDutyPower Apps
    Small Businesses
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    AppSheet
    Score8.2 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AppianPagerDutyPower Apps
    Likelihood to Recommend
    9.4
    (139 ratings)
    8.6
    (173 ratings)
    8.2
    (26 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    8.8
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (95 ratings)
    7.3
    (5 ratings)
    7.9
    (7 ratings)
    Support Rating
    8.4
    (118 ratings)
    9.0
    (86 ratings)
    9.7
    (6 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    AppianPagerDutyPower Apps
    Likelihood to Recommend
    Appian
    Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
    Incentivized
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Microsoft
    Power Apps is ideal for scenarios that are neither too complex nor too large. It is easy to begin development in Power Apps, as it is one of the best tools for low-code development. Power Apps can be implemented for complex scenarios as well, provided there is strong knowledge of the tool and ample time for planning. Our applications benefit from Power Apps' cross-platform support, making it easy to use on any device, including desktops, laptops, and mobile devices.
    Incentivized
    Read full review
    Pros
    Appian
    • Allows at a glance workflow documentation which assists in the need we have for information readiation.
    • Drag and drop interface for workflow development greatly speeds our apps time to market.
    • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
    Incentivized
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Microsoft
    • Power Apps has formats that are pre-built that don't require any coding which makes it easier to achieve your vision. This does become a challenge if your App needs don't fit into that format.
    • We deal with a ton of data so the fact that you can connect to any data source in addition to their pre-stablished data connections makes the process a breeze.
    • The online learning resources and tutorials are helpful as well for those who are tech savvy.
    Incentivized
    Read full review
    Cons
    Appian
    • Search issues when type ahead and database search are used in the same field.
    • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
    • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
    Incentivized
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Microsoft
    • Sometimes the cost of solutions is greater than the benefit. Licensing is expensive relative to the scope of some business user-created personal or team-level solutions.
    • While there is a starter-kit for Governance, it is complicated to stand up and requires dedicated resources to provide on-going governance operations. Many organizations are not going to be able to dedicate resources to governance and this causes the sprawl, solution duplication, silos, unneeded and unplanned licensing expenses, and a general "wild wild west" environment.
    • There needs to be better direction and best practices given around Power Platform Environment utilization and optimization.
    • The accessibility to the platform and ease for business partners to independantly create solutions is both a benefit and a negative. When the business outcome needed is a good fit for PowerApps it is a quick win, but when not a good fit it becomes a frustration for the business partner attempting to make the platform do something it is not well-suited for. The business partner entangles tech teams in the effort which drains resources and provides a lack-luster solution. All of this to say, it would be beneficial to have some tools that business partners could leverage to determine\understand if the type of business outcome they need is well suited to PowerApps or not.
    Read full review
    Likelihood to Renew
    Appian
    We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
    Read full review
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    Appian
    Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
    Incentivized
    Read full review
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Microsoft
    PowerApps is a great solution and I have spent the last year familiarizing myself with the platform and building custom applications to complete a whole range of tasks such as asset management, custom invoice generation, and item restriction tracking. We as a company have barely begun to scratch the surface of what can be achieved with PowerApps.
    Incentivized
    Read full review
    Support Rating
    Appian
    Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
    Incentivized
    Read full review
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Microsoft
    The community forums are extremely responsive to questions asked, there is a good body of online documentation and many community posts to draw from. Although the platform has changed, which means some of the posts are out of date and the solutions provided aren't relevant. Of relevance, I read over 400 articles plus documentation to get this first app built in SharePoint, move it to SQL and make it work exactly the way it should.
    Read full review
    In-Person Training
    Appian
    As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
    Incentivized
    Read full review
    PagerDuty
    No answers on this topic
    Microsoft
    No answers on this topic
    Online Training
    Appian
    Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
    Incentivized
    Read full review
    PagerDuty
    No answers on this topic
    Microsoft
    No answers on this topic
    Implementation Rating
    Appian
    It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
    Incentivized
    Read full review
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Microsoft
    1. PowerApps functionality comes with E1 over E3 License without adding extra costs 2. For Nintex you pay (at the beginning) for each workflow, so my intention would be, to do no workflows to prevent additional costs, but I want a platform with a fair price that allows me to create workflows without thinking about the price for each workflow and we use only some workflow and relative easy workflows and forms as a medium-sized company. 3. PowerApps provides a lot of functionality without needing to invest in premium features directly.
    Incentivized
    Read full review
    Return on Investment
    Appian
    • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
    • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
    • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    Microsoft
    • Automation of manual processes brings an ROI on labor costs.
    • Intake of data provides clean database design.
    • Connectivity to data-lake provides insights and trends into the data.
    • Able to scale operations with efficiencies provided by the app.
    • Can mature the process and workflows to do more.
    Incentivized
    Read full review
    ScreenShots

    Appian Screenshots

    Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.