Appian vs Tableau Online

• Ease of Use - one of our main drivers was that it had to be simple to use. Moreso when a large proportion of our userbase are external to the airport and sometimes unknown, which makes training a particularly difficult task. We also didn't want our internal users to be slowed down after the introduction so again we put a lot of effort into making the interface as simple to use and visually uncluttered.
• Version upgrades, enhancements, minor bug fixes and all loaded without much interruption to the system availability time. We generally schedule version upgrades so that they occur at 1am local time to avoid any impact on our user base.
• Appian & Cognizant resources assigned to our implementation were and still are absolutely amazing. Going above and beyond to maximise the benefits that we obtain from the implementation. Proactive when it comes to dealing with business units that are somewhat stuck in their ways, happy to demonstrate better ways of doing things and providing solutions to problems that would have been otherwise assigned to the too hard basket.

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• For a business that executes frequent data-driven decisions, Tableau can be very helpful.
• The visualisation options offered on Tableau are simply brilliant.
• One can choose between Tableau Online and Tableau Desktop. Using Tableau Online waives users of the responsibility of maintenance at their end.

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• Because of the low numbers employed by our organisation, our ability to make use of an enterprise licence model has been restricted. To their credit, Appian have come up with mutually beneficial solutions to help contain costs and allow us to grow our numbers.

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• Would be nice to see better support for cleaning and consolidating heterogeneous data sources
• It is possible to restrict access to a data table on a per-record (row) basis, but not possible to restrict access to data on a per-column basis
• Steep learning curve for people who aren't from a data science background

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• We were not able to implement all of the projects we had going before our company was bought out by another competing company. The new company decided to abandon Appian even though it was a good tool.
• That being said, I was able to roll out three of the projects that I was working on even though they were not used by the company due to the selling of our company.

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