Appian vs Tableau Online | TrustRadius

What users are saying about

Score 8 out of 10

Based on 179 reviews and ratings

Score 8.1 out of 10

Based on 282 reviews and ratings

Feature Rating Comparison

Appian

Tableau Online

Visual Modeling

Drag-and-drop Interfaces

Platform Security

Platform User Management

Reusability

Platform Scalability

Appian

Tableau Online

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Appian

Tableau Online

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Appian

Tableau Online

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Appian

Tableau Online

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Appian

Tableau Online

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Appian

Tableau Online

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Appian

Tableau Online

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
You can understand business use case and convert it to a logical process automation.
Process Modeller has improved a lot and providing smart services use adds more value.
Service integration helps us to seamlessly integrate with third-party systems

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Ravi Joshi, PMI-ACP®

Solutions Architect

Fidelity InternationalInvestment Management, 5001-10,000 employees

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Tableau Online has a really good search system to help users find data.
Tableau Online has a system to send regular reports of workbooks that users choose to subscribe to.
Tableau Online has a very user friendly app that can be used by anyone with no formal training.
Tableau Online refreshes on an hourly and daily basis to make sure its users always has up to date data.

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Marquis C. Brantley

Regional Manager

Vivint Smart HomeConsumer Services, 10,001+ employees

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Cons

Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.

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Verified User

Director in Research & Development

Pharmaceuticals Company, 10,001+ employees

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Tableau is very expensive and the pricing is inflexible. It is catered more towards large organizations and cannot be flexibly used by mid-size firms.
After sales support is not up to the mark.
Versioning is not great when you upgrade the software. This is a very simple possible improvement. IT security is not up to the mark when we ran results by attacking the software. Sometimes IT support is required when you upgrade.

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Financial Analyst

Bank of America Merrill LynchFinancial Services, 10,001+ employees

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Likelihood to Renew

Appian 9.0

Based on 16 answers

We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian

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Michael Campbell, PMP,CSM

Director, Strategic Process Project Management

Scripps NetworksBroadcast Media, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Appian 8.6

Based on 45 answers

Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.

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Business Process Management Administrator/Designer

Scripps Networks InteractiveBroadcast Media, 1001-5000 employees

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Tableau Online 8.2

Based on 9 answers

Online it is very easy to use and I think that it is very convenient that I can open it up in my browser from anywhere, on any device. However, the mobile experience is not the best, and not very easy to read for most reports. Charts are fine, but spreadsheets are not ideal for reading on mobile.

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Marketing Project Manager

allheart Scrubs ACRetail, 11-50 employees

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Support Rating

Appian 8.1

Based on 123 answers

We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.

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Business Analyst

Sydney AirportAirlines/Aviation, 201-500 employees

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Tableau Online 8.5

Based on 8 answers

Overall it's pretty easy to get support from Tableau Online, there's documentation online so typically can resolve quick questions that way. We typically can resolve any account related issues promptly as well so at least from a maintenance viewpoint (not thinking about new features or integrations), there haven't been any issues with getting the support that we needed.

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Verified User

Engineer in Research & Development

Biotechnology Company, 10,001+ employees

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In-Person Training

Appian 9.0

Based on 1 answer

As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

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Verified User

Analyst in Information Technology

Financial Services Company, 10,001+ employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Online Training

Appian 10.0

Based on 1 answer

Really great training platform. Very visual and easy to use.

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Verified User

Analyst in Information Technology

Financial Services Company, 10,001+ employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Implementation Rating

Appian 9.0

Based on 8 answers

It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.

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Development Team Lead for BPM, Integration and Special Project Teams

University of WollongongHigher Education, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.

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Verified User

Project Manager in Other

Banking Company, 201-500 employees

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Both Tableau Online and BI solutions provide visualizations. In Power BI we choose the visualization first, then drag the data into it. In Tableau, we select the data and switch between visualizations on the fly. It’s easier to jump between visualizations in Tableau. Power BI might be sluggish when working with extremely large datasets whereas Tableau online has an advantage in this area due to its extensive features.Power BI doesn’t have the ability to publish reports with all associated data which means some information can be left out of visualizations whereas Tableau online has a steep learning curve and flexible features.

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Verified User

Manager in Quality Assurance

Banking Company, 1001-5000 employees

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Return on Investment

Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!

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Lynley Johnston

Contract Senior Business Analyst

Department of Internal Affairs (NZ)Government Administration, 1001-5000 employees

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Tableau is super user friendly which enhances engagement among users.
Tableau helped my team tackle data-related issues and answer with complex statistical solutions.
The dashboard I created for the team helped even those with little to no background knowledge of Tableau.

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Data Analyst

Raymour and FlaniganRetail, 1001-5000 employees

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Screenshots

See All (5) Appian Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Appian Editions & Modules

Edition

Free	$0
Standard	60.00²
Flat Fee	Contact Sales³
Enterprise	Contact Sales⁴

per user per month
one fixed price per app, unlimited users
unlimited number of apps, priced by user

Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Tableau Online Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Appian

Tableau Online

Appian

Tableau Online

Appian

Tableau Online

Appian

Tableau Online

Appian

Tableau Online

Appian

Tableau Online

Appian

Tableau Online

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