What users are saying about
Top Rated
179 Ratings
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Based on 179 reviews and ratings
Tableau Online
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Top Rated
282 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 282 reviews and ratings
Likelihood to Recommend
Appian
I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Principal Programmer
GDITDefense & Space, 10,001+ employees
Tableau Online
I think the whole service is suitable for people who don't have the time or resources to build a real-time analytics engine and integrate it with their product or service. You get a ready-made platform where you can instantly create insightful reports of your client's usage of your service and share them with multiple stakeholders.
Marketing Associate
Mercer-MettlInformation Technology and Services, 501-1000 employees
Feature Rating Comparison
Low-Code Development
Appian
8.2
Tableau Online
—
Visual Modeling
Appian
7.6
Tableau Online
—
Drag-and-drop Interfaces
Appian
8.2
Tableau Online
—
Platform Security
Appian
9.3
Tableau Online
—
Platform User Management
Appian
7.6
Tableau Online
—
Reusability
Appian
7.9
Tableau Online
—
Platform Scalability
Appian
8.6
Tableau Online
—
BI Standard Reporting
Appian
—
Tableau Online
8.4
Pixel Perfect reports
Appian
—
Tableau Online
8.1
Customizable dashboards
Appian
—
Tableau Online
8.9
Report Formatting Templates
Appian
—
Tableau Online
8.3
Ad-hoc Reporting
Appian
—
Tableau Online
8.3
Drill-down analysis
Appian
—
Tableau Online
8.2
Formatting capabilities
Appian
—
Tableau Online
8.1
Integration with R or other statistical packages
Appian
—
Tableau Online
8.2
Report sharing and collaboration
Appian
—
Tableau Online
8.7
Report Output and Scheduling
Appian
—
Tableau Online
8.4
Publish to Web
Appian
—
Tableau Online
8.6
Publish to PDF
Appian
—
Tableau Online
8.8
Report Versioning
Appian
—
Tableau Online
7.9
Report Delivery Scheduling
Appian
—
Tableau Online
8.4
Delivery to Remote Servers
Appian
—
Tableau Online
8.2
Data Discovery and Visualization
Appian
—
Tableau Online
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
Appian
—
Tableau Online
8.7
Location Analytics / Geographic Visualization
Appian
—
Tableau Online
8.6
Predictive Analytics
Appian
—
Tableau Online
7.8
Access Control and Security
Appian
—
Tableau Online
8.8
Multi-User Support (named login)
Appian
—
Tableau Online
9.0
Role-Based Security Model
Appian
—
Tableau Online
8.7
Multiple Access Permission Levels (Create, Read, Delete)
Appian
—
Tableau Online
8.7
Single Sign-On (SSO)
Appian
—
Tableau Online
8.7
Mobile Capabilities
Appian
—
Tableau Online
8.0
Responsive Design for Web Access
Appian
—
Tableau Online
8.4
Dedicated iOS Application
Appian
—
Tableau Online
8.1
Dedicated Android Application
Appian
—
Tableau Online
7.7
Dashboard / Report / Visualization Interactivity on Mobile
Appian
—
Tableau Online
7.8
Application Program Interfaces (APIs) / Embedding
Appian
—
Tableau Online
7.8
REST API
Appian
—
Tableau Online
8.4
Javascript API
Appian
—
Tableau Online
7.9
iFrames
Appian
—
Tableau Online
7.9
Java API
Appian
—
Tableau Online
7.6
Themeable User Interface (UI)
Appian
—
Tableau Online
7.3
Customizable Platform (Open Source)
Appian
—
Tableau Online
7.8
Pros
Appian
- I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
- You can understand business use case and convert it to a logical process automation.
- Process Modeller has improved a lot and providing smart services use adds more value.
- Service integration helps us to seamlessly integrate with third-party systems
Solutions Architect
Fidelity InternationalInvestment Management, 5001-10,000 employees
Tableau Online
- Tableau Online has a really good search system to help users find data.
- Tableau Online has a system to send regular reports of workbooks that users choose to subscribe to.
- Tableau Online has a very user friendly app that can be used by anyone with no formal training.
- Tableau Online refreshes on an hourly and daily basis to make sure its users always has up to date data.
Regional Manager
Vivint Smart HomeConsumer Services, 10,001+ employees
Cons
Appian
- Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
- Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
- Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
- Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.

Verified User
Director in Research & Development
Pharmaceuticals Company, 10,001+ employeesTableau Online
- Tableau is very expensive and the pricing is inflexible. It is catered more towards large organizations and cannot be flexibly used by mid-size firms.
- After sales support is not up to the mark.
- Versioning is not great when you upgrade the software. This is a very simple possible improvement. IT security is not up to the mark when we ran results by attacking the software. Sometimes IT support is required when you upgrade.
Financial Analyst
Bank of America Merrill LynchFinancial Services, 10,001+ employees
Likelihood to Renew
Appian
Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Director, Strategic Process Project Management
Scripps NetworksBroadcast Media, 1001-5000 employees
Tableau Online
No score
No answers yet
No answers on this topic
Usability
Appian
Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Business Process Management Administrator/Designer
Scripps Networks InteractiveBroadcast Media, 1001-5000 employees
Tableau Online
Tableau Online 8.2
Based on 9 answers
Online it is very easy to use and I think that it is very convenient that I can open it up in my browser from anywhere, on any device. However, the mobile experience is not the best, and not very easy to read for most reports. Charts are fine, but spreadsheets are not ideal for reading on mobile.
Marketing Project Manager
allheart Scrubs ACRetail, 11-50 employees
Support Rating
Appian
Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Business Analyst
Sydney AirportAirlines/Aviation, 201-500 employees
Tableau Online
Tableau Online 8.5
Based on 8 answers
Overall it's pretty easy to get support from Tableau Online, there's documentation online so typically can resolve quick questions that way. We typically can resolve any account related issues promptly as well so at least from a maintenance viewpoint (not thinking about new features or integrations), there haven't been any issues with getting the support that we needed.

Verified User
Engineer in Research & Development
Biotechnology Company, 10,001+ employeesIn-Person Training
Appian
Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesTableau Online
No score
No answers yet
No answers on this topic
Online Training
Appian
Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesTableau Online
No score
No answers yet
No answers on this topic
Implementation Rating
Appian
Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Development Team Lead for BPM, Integration and Special Project Teams
University of WollongongHigher Education, 1001-5000 employees
Tableau Online
No score
No answers yet
No answers on this topic
Alternatives Considered
Appian
The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.

Verified User
Project Manager in Other
Banking Company, 201-500 employeesTableau Online
Both Tableau Online and BI solutions provide visualizations. In Power BI we choose the visualization first, then drag the data into it. In Tableau, we select the data and switch between visualizations on the fly. It’s easier to jump between visualizations in Tableau. Power BI might be sluggish when working with extremely large datasets whereas Tableau online has an advantage in this area due to its extensive features.Power BI doesn’t have the ability to publish reports with all associated data which means some information can be left out of visualizations whereas Tableau online has a steep learning curve and flexible features.

Verified User
Manager in Quality Assurance
Banking Company, 1001-5000 employeesReturn on Investment
Appian
- Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Contract Senior Business Analyst
Department of Internal Affairs (NZ)Government Administration, 1001-5000 employees
Tableau Online
- Tableau is super user friendly which enhances engagement among users.
- Tableau helped my team tackle data-related issues and answer with complex statistical solutions.
- The dashboard I created for the team helped even those with little to no background knowledge of Tableau.
Data Analyst
Raymour and FlaniganRetail, 1001-5000 employees
Screenshots
Tableau Online
—Pricing Details
Appian
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Appian Editions & Modules
Edition
Free | $0 |
---|---|
Standard | 60.002 |
Flat Fee | Contact Sales3 |
Enterprise | Contact Sales4 |
- per user per month
- one fixed price per app, unlimited users
- unlimited number of apps, priced by user
Additional Pricing Details
—Tableau Online
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Tableau Online Editions & Modules
—