Apple iCloud vs. Google Hangouts (Classic)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple iCloud
Score 8.0 out of 10
N/A
Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.
$0.99
per month
Google Hangouts (Classic)
Score 7.3 out of 10
N/A
The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will be migrated to the new Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
Pricing
Apple iCloudGoogle Hangouts (Classic)
Editions & Modules
50GB
$0.99
per month
200GB
$2.99
per month
2TB
$9.99
per month
No answers on this topic
Offerings
Pricing Offerings
Apple iCloudGoogle Hangouts (Classic)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple iCloudGoogle Hangouts (Classic)
Considered Both Products
Apple iCloud
Chose Apple iCloud
Apple does offer an alternative to Office & the Google Docs family but trusting to use it with both internal and external parties is tough. Google is more universal and easier for 3rd parties to collaborate with. Apple works well for a closed internal group that is native to …
Google Hangouts (Classic)

No answer on this topic

Top Pros
Top Cons
Features
Apple iCloudGoogle Hangouts (Classic)
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Apple iCloud
9.1
74 Ratings
7% above category average
Google Hangouts (Classic)
-
Ratings
Versioning8.750 Ratings00 Ratings
Video files9.270 Ratings00 Ratings
Audio files9.267 Ratings00 Ratings
Document collaboration8.963 Ratings00 Ratings
Access control8.461 Ratings00 Ratings
File search9.766 Ratings00 Ratings
Device sync9.473 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Apple iCloud
8.7
70 Ratings
0% below category average
Google Hangouts (Classic)
-
Ratings
User and role management8.654 Ratings00 Ratings
File organization8.266 Ratings00 Ratings
Device management9.467 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Apple iCloud
9.5
74 Ratings
10% above category average
Google Hangouts (Classic)
-
Ratings
Performance9.674 Ratings00 Ratings
Reliability9.674 Ratings00 Ratings
Storage Reports9.158 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Apple iCloud
-
Ratings
Google Hangouts (Classic)
6.4
57 Ratings
22% below category average
Hosted PBX00 Ratings6.915 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings
User templates00 Ratings5.322 Ratings
Call reports00 Ratings9.034 Ratings
Directory of employee names00 Ratings3.145 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Apple iCloud
-
Ratings
Google Hangouts (Classic)
7.9
66 Ratings
6% below category average
Answering rules00 Ratings8.033 Ratings
Call recording00 Ratings7.637 Ratings
Call park00 Ratings7.018 Ratings
Call screening00 Ratings9.036 Ratings
Message alerts00 Ratings8.058 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Apple iCloud
-
Ratings
Google Hangouts (Classic)
8.8
84 Ratings
8% above category average
Video conferencing00 Ratings9.279 Ratings
Audio conferencing00 Ratings9.279 Ratings
Video screen sharing00 Ratings7.748 Ratings
Instant messaging00 Ratings9.252 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Apple iCloud
-
Ratings
Google Hangouts (Classic)
8.3
85 Ratings
3% above category average
Mobile app for iOS00 Ratings8.473 Ratings
Mobile app for Android00 Ratings8.171 Ratings
Best Alternatives
Apple iCloudGoogle Hangouts (Classic)
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
CloudTalk
CloudTalk
Score 9.4 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
CloudTalk
CloudTalk
Score 9.4 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
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User Ratings
Apple iCloudGoogle Hangouts (Classic)
Likelihood to Recommend
9.2
(74 ratings)
8.0
(91 ratings)
Likelihood to Renew
10.0
(4 ratings)
10.0
(1 ratings)
Usability
10.0
(21 ratings)
8.0
(7 ratings)
Performance
8.2
(12 ratings)
-
(0 ratings)
Support Rating
7.5
(20 ratings)
8.0
(36 ratings)
User Testimonials
Apple iCloudGoogle Hangouts (Classic)
Likelihood to Recommend
Apple
iCloud is also great to keep access to photos synced across devices. Ex: I can snap a photo at a job site and have access to that photo on my desktop when I return to my office. I can then drop the photo into a document that is stored in iCloud and have instant access to that document on my iPad at a client's office later in the day. Seamless transitions make life much easier.
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Google
Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
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Pros
Apple
  • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
  • It stores files (e.g photos) nicely
  • Once it's set up, it's fairly easy to use.
Read full review
Google
  • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
  • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
  • Google Hangouts (Classic) is much easier to use than its competitors.
  • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
Read full review
Cons
Apple
  • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
  • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
  • Ability to edit documents on the cloud similar to google docs or some other competitors
Read full review
Google
  • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
  • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
  • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
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Likelihood to Renew
Apple
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
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Google
No answers on this topic
Usability
Apple
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
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Google
The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
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Performance
Apple
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Read full review
Google
No answers on this topic
Support Rating
Apple
Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
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Google
Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
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Alternatives Considered
Apple
Apple does offer an alternative to Office & the Google Docs family but trusting to use it with both internal and external parties is tough. Google is more universal and easier for 3rd parties to collaborate with. Apple works well for a closed internal group that is native to Apple's ecosystem. Google offers more storage space than Apple
Read full review
Google
Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
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Return on Investment
Apple
  • If I lose track of my credentials or my continuing education documentation, I could end up not being able to renew my certification. This would lead to a major loss in revenue.
  • Time is money and having all of my required documents easily accessible in iCloud saves me time and allows me to work more efficiently.
  • My Apple devices were certainly not cheap purchases. iCloud has allowed me to maximize my productivity through synchronizing my work no matter which device I'm working on.
Read full review
Google
  • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
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ScreenShots