What users are saying about
Top Rated
68 Ratings

VNC Connect

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Top Rated
73 Ratings
Top Rated
68 Ratings
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Score 8.1 out of 101

VNC Connect

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Top Rated
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Apple Remote Desktop

This product is great for performing administrative tasks on Mac computers on the network remotely. This is a great automation tool for software installs and upgrades on multiple computers over the network.
Ravinder Gupta profile photo

VNC Connect

Assistance with existing software works well.I have been asked to update software on a client's computer which requires a supervisor intervention and have not been able to install the software remotely without user intervention as my screen blacks out whenever the requirement of supervisor intervention is required by the remote computer. If there is a reboot required as part of the installation, the connection has to be re-established.
William Waks profile photo

Feature Rating Comparison

Remote Administration

Apple Remote Desktop
7.4
VNC Connect
7.5
Screen sharing
Apple Remote Desktop
9.2
VNC Connect
9.4
File transfer
Apple Remote Desktop
8.9
VNC Connect
6.5
Instant message
Apple Remote Desktop
8.6
VNC Connect
7.7
Secure remote access with Smart Card authentication
Apple Remote Desktop
8.0
VNC Connect
8.2
Access to sleeping/powered-off computers
Apple Remote Desktop
5.5
VNC Connect
8.9
Over-the-Internet remote session
Apple Remote Desktop
8.5
VNC Connect
8.8
Initiate remote control from mobile
Apple Remote Desktop
3.4
VNC Connect
8.0
Remote management of servers & workstations
Apple Remote Desktop
8.4
VNC Connect
5.7
Remote Active Directory® management
Apple Remote Desktop
9.6
VNC Connect
Centralized management dashboard
Apple Remote Desktop
8.0
VNC Connect
7.3
Session record
Apple Remote Desktop
7.1
VNC Connect
7.0
Annotations
Apple Remote Desktop
6.2
VNC Connect
6.4
Monitoring and Alerts
Apple Remote Desktop
7.0
VNC Connect
7.0
Multi-platform remote control
Apple Remote Desktop
5.2
VNC Connect
6.2

Pros

  • Providing a one-stop shop for doing a variety of troubleshooting tasks
  • Presenting its functions and tools in a clear and useful manner
  • Offering reporting capabilities
  • Supporting macOS in small deployments
No photo available
  • Quick connect, just type the IP or the computer ID name, and that's it, you are connected.
  • Fast response, but you can also adjust the quality of the connection on slower connections.
  • Sharing screen is quite easy.
Miguel Nuñez profile photo

Cons

  • Unable to remote into Windows Machines.
  • Need to connect to VPN to support users out of the local network.
Eric Kelley profile photo
  • Billing/Licence Model: For some users the per device billing model may not be ideal.
  • Mobile Application: The mobile app can be a little clunky and unintuitive.
Samuel Dickinson profile photo

Likelihood to Renew

Apple Remote Desktop10.0
Based on 1 answer
Great software easy to use
Kevin B. Richardson II profile photo
VNC Connect7.0
Based on 7 answers
It doesn't have a feature that TeamViewer has.
Michael Mei profile photo

Usability

Apple Remote Desktop9.0
Based on 2 answers
The user interface is amazing. You don't have to dig in to look for options. It's not overwhelming and yet a powerful utility.
Ravinder Gupta profile photo
VNC Connect8.0
Based on 2 answers
It doesn't have many features, so whatever features there are, are pretty easy to understand.
Michael Mei profile photo

Support

Apple Remote Desktop10.0
Based on 1 answer
Very easy to use not very buggy
Kevin B. Richardson II profile photo
VNC Connect7.0
Based on 1 answer
So far we've figured out the issue we have, haven't called support yet.
Michael Mei profile photo

Online Training

No score
No answers yet
No answers on this topic
VNC Connect7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Matt Medley profile photo

Implementation

Apple Remote Desktop10.0
Based on 1 answer
Very quick and easy install with no real issues
Kevin B. Richardson II profile photo
VNC Connect9.0
Based on 1 answer
No problem at all, love the product.
Michael Mei profile photo

Alternatives Considered

I use TeamViewer with users who are having trouble connecting to the VPN. I think TeamViewer is a good alternative when ARD isn't working. However supporting the number of users we support, TeamViewer can come with a pretty hefty price tag.
Eric Kelley profile photo
Overall the VNC Connect software outperforms the TeamViewer software in most areas however, the TeamViewer billing model can be more appropriate for some situations.
Samuel Dickinson profile photo

Return on Investment

  • Seamless support for users.
Eric Kelley profile photo
  • Great ROI based on performance over Remote Desktop
  • Ease of use
Seth Arnoff profile photo

Pricing Details

Apple Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

VNC Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details