AppNeta provides performance monitoring solutions for distributed, cloud-connected, digital enterprises. AppNeta’s SaaS-based solutions give IT teams application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.
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Catchpoint
Score 8.9 out of 10
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Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless…
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Pricing
AppNeta
Catchpoint
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppNeta
Catchpoint
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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- White glove migration services
- Annual subscription
- Professional Services
- Competitive Benchmarking
Catchpoint is much easier to create/maintain monitors than in Business Process Monitors. Catchpoint is also easier to administer and report on monitors than Business Process monitors. We migrated from Keynote to Catchpoint because of the significant deficiencies in Keynote …
AppNeta is awesome for getting site-to-site statistics or trying to find out why at 3 am every night, this server loses connectivity to another server in a different data center. But we have found the multiple bugs in the hardware hard to deal with when the devices are a 4-hour plane ride away and require someone to console into the device.
The backbone feature that Catchpoint provides is best if one has a web app that is used by the public from different locations and networks around the world. It will help you notify in case there is a network issue, whether it is due to any ISP or not. Browser test—Well Suited, Be it a cloud app or an on-premise app.
Catchpoint Synthetics: We create our synthetic monitoring using catchpoint. Creating the synthetics monitors are easy and requires basic knowledge on selenium and javascript. It allows you to run the test from external(backbone) and internal enterprise nodes. The screenshot and filmstrip feature is an add-on along with various customisations. Once created, It provides a detailed insight of each request that is involved in the application flow which helps us in addressing the issue at the request level.
Catchpoint API Test: This is another kind of test which we have explored in our organisation. This has helped us to maintain the health check of our APIs and also we have utilised it for a variety of our use cases.
Catchpoint Dashboard: This is our one-stop shop for all our monitors. It has multiple widgets that displays various application performance metrics. We use this feature immensely and it is of great value to the business.
Catchpoint UI: It is very user friendly and with basic introduction anyone can just get started with it.
The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures service level objectives (SLO) are met, that prevents service level agreement (SLA) breaches * Identify and understand the cause of any network connectivity or application level issue * Improves the availability and response time service levels
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Thanks to the CP support, they are usually willing to provide support. They are knowledgeable, patient, and friendly. Overall, support, especially the live chat support, is good. But whenever a request needs to be escalated to the engineering team, it almost always takes a long time, even if it seems not that hard, e.g., getting some statistics from back servers.
Catchpoint as a product provides comprehensive tools to help orchestrate real-world synthetic monitoring capabilities. Coding & payload development language easy to use and manage. The user management features could use some additional features to help make managing user & access easier to manage. The product does offer useful UI features for API integrations to external services for reporting purposes.
The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
