AppNeta vs. SolarWinds Pingdom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppNeta
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
AppNeta provides performance monitoring solutions for distributed, cloud-connected, digital enterprises. AppNeta’s SaaS-based solutions give IT teams application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.N/A
SolarWinds Pingdom
Score 7.8 out of 10
N/A
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
$14.95
per month
Pricing
AppNetaSolarWinds Pingdom
Editions & Modules
No answers on this topic
Synthetic Monitoring
$10
per month
Real User Monitoring
$10
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
AppNetaSolarWinds Pingdom
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AppNetaSolarWinds Pingdom
Top Pros
Top Cons
Best Alternatives
AppNetaSolarWinds Pingdom
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.8 out of 10

No answers on this topic

Medium-sized Companies
ThousandEyes
ThousandEyes
Score 8.9 out of 10
ThousandEyes
ThousandEyes
Score 8.9 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
Nexthink
Nexthink
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppNetaSolarWinds Pingdom
Likelihood to Recommend
6.0
(2 ratings)
7.3
(65 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(4 ratings)
Usability
-
(0 ratings)
10.0
(7 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
Support Rating
5.0
(1 ratings)
7.2
(54 ratings)
User Testimonials
AppNetaSolarWinds Pingdom
Likelihood to Recommend
Broadcom
AppNeta is awesome for getting site-to-site statistics or trying to find out why at 3 am every night, this server loses connectivity to another server in a different data center. But we have found the multiple bugs in the hardware hard to deal with when the devices are a 4-hour plane ride away and require someone to console into the device.
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SolarWinds
I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
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Pros
Broadcom
  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
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SolarWinds
  • The alerts are very responsive offering quite detailed timing information
  • The UI for reports is very clear and set up of reports is very intuitive
  • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
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Cons
Broadcom
  • Hardware has a lot of bugs.
  • Auto-updates cannot be turned off on the hardware, causing blips in monitoring.
Read full review
SolarWinds
  • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
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Likelihood to Renew
Broadcom
No answers on this topic
SolarWinds
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
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Usability
Broadcom
No answers on this topic
SolarWinds
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
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Performance
Broadcom
No answers on this topic
SolarWinds
Interface is unnecessarily complicated and frequently responds slowly.
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Support Rating
Broadcom
Timely support is one of AppNeta's strong suits. But the ability to develop permeant fixes for issues within there product is where they lack.
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SolarWinds
Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
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Alternatives Considered
Broadcom
We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Read full review
SolarWinds
  1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
  2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
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Return on Investment
Broadcom
  • A reduction in network outages and length of network outages.
  • More detailed post outage investigation available.
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SolarWinds
  • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
  • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
  • Its time to explore other alternatives.
Read full review
ScreenShots

AppNeta Screenshots

Screenshot of a visualization for monitoring what apps are in use on a network.Screenshot of AppNeta's in-depth diagnostics, used by IT Ops to identify the root cause of network and app performance issues.Screenshot of the enhanced Selenium scripting that can be used for web synthetic monitoring to benchmark and alert on performance for business-critical SaaS apps.Screenshot of monitoring of the actual application path with multi-protocol route determination for TCP, UDP and ICMP. Key network metrics can be tracked, like Latency, Loss, Capacity and Jitter continuously with AppNeta.Screenshot of how AppNeta correlates poor performance per host and--with Active Directory--with users.Screenshot of monitoring the usage of a network for recreational apps to see when they're stealing bandwidth from your business critical apps. Users can segment by location or app to drill into more details across the entire AppNeta Performance Manager dataset.

SolarWinds Pingdom Screenshots

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