What users are saying about
6 Ratings
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Top Rated
126 Ratings
6 Ratings
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Score 8 out of 101

Smartlook

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Top Rated
126 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101

Likelihood to Recommend

Apptopia

If your business revolves around technology in apps, revenue generated by certain apps that are industry specific, Apptopia is the way to go. You can see data like DAU, MAU, ARPU, market leaders, SDKs, geographics, analytics. Literally anything you would want to know about mobile apps or the market and technology around them, you can get with Apptopia.
Megan Armes profile photo

Smartlook

It is the tool to use if you want to get real insights about your product development and success.
No photo available

Pros

Apptopia

  • Apptopia not only allows you to see what technologies are being used in an app, but also when an technology is removed, inactive or installed.
  • You can create alerts to help you stay on top of changes in the market, SDK, revenue, user base and more.
  • The benefits of working with an SMB company is you get their full attention at any point in the customer lifecycle. Early on to our usage of Apptopia we had the Chief Product Officer getting on calls and video shares with us to hear our feedback, ask for suggestions and to showcase new/upcoming features. They have excellent customer support and are constantly updating and adding to their already amazing product.
  • The employees that work there are very receptive and helpful as well. I was reviewing another tool for my company to use and noticed one of their managers had left a review about the given tool. I personally reached out to her asking for her opinion and feedback before buying and she responded within a day.
Megan Armes profile photo

Smartlook

  • Mapping customers behavior on your website.
  • Gives you consistent feedback about costumers conversions on your website.
  • Helps you build metrics to make better analysis.
Gustavo Penna profile photo

Cons

Apptopia

  • Truly no cons to report here. Any feedback or questions our org has are answered almost immediately.
Megan Armes profile photo

Smartlook

  • Some app locks on pages because of security issues.
Juan Trenado Tello profile photo

Usability

Apptopia

No score
No answers yet
No answers on this topic

Smartlook

Smartlook 9.1
Based on 1 answer
I absolutely love SmartLook not only for the number of features that it packs into it but how good those features are. We generally use it for spotting technical issues or seeing the heat maps but it also allowed us to see the main points at which people abandon carts. And although we can see that through GA, Smartlook allows us to see what they are looking at when they do it, which helps us to narrow down why they left. All of the other features are phenomenal and the support is great
No photo available

Support

Apptopia

No score
No answers yet
No answers on this topic

Smartlook

Smartlook 8.8
Based on 3 answers
Again, extremely complete and holistic tool to understand everything about your product's development and customer's experience on it.
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Alternatives Considered

Apptopia

We initially went to Datanyze for email hunting and list building. As we learned more about the feature they offer we realized their data was not as accurate as we needed. During our evaluation of the product there were lots of promises of Beta features or things in the future and not a ton of focus or confidence in what they offered currently. We did leverage and benefit from Datanyze for a decent amount of time, but when we evaluated a side by side comparison, Apptopia came out on top. Datanyze is a little different where they can pull lists of contacts, but at the end of the day we saw App data more important than those lists
Megan Armes profile photo

Smartlook

I don't remember other programmes anymore, sorry
Jakub Hanyáš profile photo

Return on Investment

Apptopia

  • We have been able to leverage the data Apptopia gives us to reach out to prospects at the perfect turning point in their business. If we that a mobile app has uninstalled our competitors technology, we know it's the right time for us to reach out as we can assume they're evaluating new technologies and could put us in the running.
  • We also love the list builder. It allows us to quickly filter and segment out apps that we should prospect. You can download these lists to CSV and share them within your team to help achieve this as well.
Megan Armes profile photo

Smartlook

  • Positive: I have made some good improvements in my web design
  • Negative: I haven't be able to track my clients after they submit a form (I would like to know more and be able to identify my client's record with name and last name after they submit a form.) I believe this is possible but I don't know how to do it. Would be great to have a good tutorial and example with some of the most common CRMs.
Javier Carmona profile photo

Pricing Details

Apptopia

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Apptopia Editions & Modules

Edition
Start Plan$791
Engage Plan$8991
Grow Plan$1,4991
  1. month
Additional Pricing Details
Custom plans are available, including the option for a robust API integration. Email sales@apptopia.com or call 1-855-277-8674 to learn more.

Smartlook

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0*

* per installation

Smartlook Editions & Modules

Edition
Free$01
Starter$192
Power$793
  1. 1,500 sessions
  2. 5,000 sessions
  3. 25,000 sessions
Additional Pricing Details

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