Ngage by Arca24 vs. Jobvite

Jobvite was very useful when used to onboard our new hires. Being a Human capital management company, we hire many individuals on a weekly basis so it helps us keep all of the paperwork organized and prevent any accidents when managing all of the data. Sometimes it does pose a problem for those who are not technologically savvy.

Incentivized

• Workflow- I love that you can immediately see where in the process a candidate is.
• Dashboard- The customization and overall feel of the site.
• Feed- The fact that you can see the feed from the candidates other applications is a plus.

Incentivized

• Custom fields--custom fields do not follow the candidate from hire to onboarding. This is problematic because we then have to recreate on the onboarding side to then import into our HRIS.
• Onboarding picklists are time-consuming to populate. We have to enter options one at a time, rather than being able to do an import. Also, field mapping on Hire is a lot easier than having to set up tags on option sets in onboarding.

Incentivized

If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite

After using varios ATS's in the past, I have found most comfort and ease using jobvite. This tool has made the hiring process so easy to manage and just the fact that it is not complicated to use, makes it even better

Incentivized

No issues (especially compared to ADP).

Support used to be better. In the last few years, though, I feel like there has been significantly less investment in customer service. We used to have account managers who were very visible and always checking in. Also, there used to be a phone number to get around-the-clock support. I am not sure that that exists at the quality it used to

Incentivized

Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.

It forces you to evaluate your own business process.

The software lets you re-engineer things

Before implementing Jobvite, we had iCIMS and Kronos Workforce Ready. Neither of these products got us where we wanted to be with metrics, candidate experience, or technology. I'm sure since we left them they have updated, but we are much happier with Jobvite than others. In the process of searching for a new ATS, we attended demonstrations of 9 other applicant tracking systems and were most impressed with Jobvite.

Incentivized

• Reporting - we had none before other than manually tracking things in excel documents, now we have a full suite of reports and dashboards we can customize.
• Interview Scheduling - With the candidate self-scheduling feature, we can now schedule interviews in a matter of seconds while also automating the candidate confirmation email and the calendar invites.
• More detailed source tracking than I have seen in any other product allowing full visibility on who we hire, where they came from and we can now analyze our sources.

Incentivized