ArcGIS vs. Maptitude vs. SalesRabbit

I'm very grateful to be able to use it, and I have a master's degree with a focus in Geospatial Analysis. There can be a bit of a learning curve, and I try to build user-friendly ways for volunteers to see & collect data. Meanwhile, if a colleague is less confident with building such a system, it may be more difficult for them to implement.

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In logistics it is great for allocating customers to their nearest warehouse through a process called tagging. For marketing, you can prioritise sales leads and carry out competitor adjacency analysis. For field-based roles it's useful for calculating work content, and for membership organisations and similar situations, it can be used to look for clusters with similar interests.

SalesRabbit is generally a good sales tool for field sales reps, the UI is simplistic enough and the actions needed to log activity are straightforward. Creating new dispositions or custom fields is simple. We as an organization have moved away from SalesRabbit as of May 2022 to one of their competitors mainly for two reasons. The first being it took them a few years to get an analytics/dashboard platform integrated into Sales Rabbit, they have one now that is in beta that appears promising. The second reason was too many inconsistencies with reps' data not syncing timely back to SalesRabbit or not at all. Reps are always looking for immediate satisfaction meaning if they mark a home as a sale they want to see it show up on the leaderboard within minutes not hours.

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• Enterprise GIS - multi-user, multi-versioned geodatabase access through a host of apps and web tools really help people stay connected to data.
• Cartography - fantastic control and customization available with the ability to automate workflows.
• Training - tons of training videos, seminars, and other learning materials are easily accessed. The help documentation is superb.
• Ability to manage an organization through dashboards is extremely helpful.

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• Integrates data from disparate sources.
• Easy to use GIS functions including drive time analysis, territory analysis, buffer and density analysis and data aggregation, geo coding.

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• Follow-up Notification
• User Friendly Interface
• Sales Automation
• Reporting

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• There is a steep learning curve for ArcGIS users.
• It takes a lot of computing power for ArcGIS, as it can't be installed on every computer.
• At times, tools can be outdated and there are many similar competitors making more web-based tools that can replace ArcGIS.

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• Some functions are not intuitive and require training.
• More graphics options.
• More charting options.

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• Multi language / region support

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Simply because the program deserves it. It seems to me that it is a fundamental tool for the storage, analysis, and interpretation of medium and large-scale phenomena, unmanageable with traditional engineering software. Its versatility in the handling of the different "layers" with which the data is handled and interpolation tools, make this software a powerful ally both for companies and for the educational part of the universities.

Once set up, the tools are extremely easy to use. I had a staff member develop a tool for field data collection, that included an external and internal dashboards to monitor progress in days. The field workers that collected the data, barely knew how to use a computer, and within minutes they could use the application that was configured for them.

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Unlike other platforms (ex: EMSI), there is no "help desk" new users can easily call into for troubleshooting or errors, and so you have to spend LOTS of time trying workarounds. This is also because the help center blog posts are usually pretty confusing, and many times do not include images or videos to help you along. Any such changes would be immensely useful!

Customer support has always been top-notch.

My students love the "drop" feature in Google Maps, but besides that it truly doesn't compare. I love that you can add, delete, or change layers to this map to better understand its larger affect. There are many more ways to manipulate maps on ArcGIS than on Google Maps. I can also add personal details and information if I want to create a specific map, something that I am unable to do with Google

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Maptitude is far superior to this API. It provides the ability to utilize your data in many different ways. The only program that came close to this was Microsoft Maps, and that program is no longer supported. If you are looking for a great program to map your sales data, with several tools to help not only see and understand your data in a graphical format, Maptitude is a winner!

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We considered HubSpot CRM but since we are already using HubSpot Marketing Hub and the cost is too high for this so we purchased SalesRabbit. Got more features in the same cost.

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• ArcGIS saves us countless hours of manual paperwork by allowing us to conduct inspections in the field.
• Due to the high upfront costs, the ROI will definitely take longer than other competing products
• The PDF export feature allows us to share our maps with the public while maintaining control of the data associated with the map.

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• I used to use ultra low cost MapPoint. Maptitude, while being at a slightly higher price point, is just streets ahead of what MapPoint could do and but at a price where I don't need to charge my clients any extra for using it.

• Data sync issues.

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