Likelihood to Recommend We have recommended to at least two other colleagues. It helps to prevent dishonest time keeping. Manual timekeeping by a supervisor seems to create a lot of room for errors including forgetfulness of who showed up and when. It's nice to be able to track when each employee is working or how many people are on each worksite.
Read full review I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
Read full review Pros Employee logs in and answers health-related questions before beginning work. They remotely provide their own timesheet information, adjustable by the administrator where needed. Location at time of login is readily available. Distance from jobsite can be determined at any login. Time for lunch is automatically deducted from work hours, logged by type of work interrupted, and easily adjustable by the employer if necessary. Reports by employees of time spent on any type of work during the work day and work week are readily available. Work by job name is also available. Read full review EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions. System functionality is configurable so that we minimize custom programming. Read full review Cons It would be a nice feature if employees could add photos of their progress on jobsites The GPS could be a bit more exact for tracking employees The reports page online is not the most user friendly page. It seems dated. Read full review All-time punches are rounded to 15-minute intervals which can skew accurate break times. Slow lading or occasional lags due to server overload. Sync errors cause occasional overlapping punches. Read full review Likelihood to Renew It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
Read full review Usability It's easy for anyone tech savvy. It is kind of impossible to make anything even more user-friendly than it already is. The app itself has zero issues for all my staff. The admin side of things takes a bit more knowing and learning.
Read full review Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
Read full review Support Rating I have not had to use support other then as we got started and had a few hick ups but they were great. They answered all our questions even if some of them were no the program does not do that. I guess the best support is one that is not needed because the product works great and does its job right
Read full review I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
Read full review Implementation Rating Gave a notice to all employees to come to work 15 min early on the day planned to implement the program. I had Spanish and English signs on how to down load the program and log in I showed them ALL how to log in and out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch breaks were mandatory for all employees at least 30 min per day. This ensures safety on the roofs. We had a few people who did not have passwords to the app store and we had a few problems with android phones but most of them were on their way quickly. Most not happy about the change but I hope they see the benefit of it now.
Read full review Alternatives Considered We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
Read full review Our main reason for switching to Blueforce is that we found the platform to be pretty promising and interactive than other alternatives. With other alternatives, there was one issue or another which just used to not give us a very smooth and subtle experience. Thankfully, this tool has solved all our problems and has been a godsend gift that does its job quietly and lets the final results make the noise.
Read full review Return on Investment Saved at least 15 hours of time entry per week Employees clock in and out with accuracy to the minute instead of guessing how many hours they worked on each job/day Jobs/locations are listed on the app so employees can easily find the job they are working on instead of hunting through paperwork to find the location number Geofencing tracks employees clocking in outside the job location Read full review Decreased the Risk of lawsuits due to paying incorrectly Allows for accurate Payroll process Employees are paid correctly per the law- Employee Happiness Read full review ScreenShots