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Arcoro HR vs. Humanity vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcoro HR

    Score7.6 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A

    Humanity

    Score6.1 out of 10
    N/AHumanity (formerly ShiftPlanning) is cloud-based workforce management software. Available on the Humanity Platform are applications that will streamline your: Employee Scheduling, Time & Attendance, and Leave Management.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    Arcoro HRHumanityUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcoro HRHumanityUKG Workforce Central (discontinued)
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional Details———
    More Pricing Information
    Community Pulse
    Arcoro HRHumanityUKG Workforce Central (discontinued)
    Considered Multiple Products
    Arcoro
    No answer on this topic
    TCP
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    57 Answers
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    49 Answers
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    82%
    Happy with the feature set
    53 Answers
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    40 Answers
    No answers on this topic
    63%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Arcoro HRHumanityUKG Workforce Central (discontinued)
    Small Businesses
    No answers on this topic
    Deputy
    Score8.6 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Harri
    Score6 out of 10
    Harri
    Score6 out of 10
    Enterprises
    No answers on this topic
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Arcoro HRHumanityUKG Workforce Central (discontinued)
    Likelihood to Recommend
    7.1
    (67 ratings)
    8.1
    (3 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    4.8
    (6 ratings)
    -
    (0 ratings)
    5.0
    (11 ratings)
    Usability
    6.9
    (63 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    5.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (4 ratings)
    -
    (0 ratings)
    7.1
    (8 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (2 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    6.2
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    3.6
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    5.9
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Arcoro HRHumanityUKG Workforce Central (discontinued)
    Likelihood to Recommend
    Arcoro
    From sales to implementation, the process was a little oversold. We didn't know the right questions to ask - had we known what to ask, it would have been easier to embrace from the beginning. Once the training begins, it's comfortable with the tools and team. Our Project Manager had changed throughout the implementation process, but we didn't miss a beat. Arcoro takes care of us, and I would recommend them as a Sage partner.
    Incentivized
    Read full review
    TCP
    It is a user-friendly tool that enables us to make real-time changes and specifically when we are in need of tracking and monitoring of our staff schedule Humanity does it well and provides us with working hours track.
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    Arcoro
    • Open Enrollment - this is an AWESOME feature. We have over 900 employees and we wouldn't dream of doing this by hand again! Everything legible and every required field filled out.
    • Electronic feeds to the insurance carriers/benefit vendors - this is seamless and we have more issues with the vendors than with Arcoro HR!
    • ACA reporting is something that they handle and it is one less headache that we have to deal with!
    • Applicant tracking that flows into onboarding then into the benefits module!
    Incentivized
    Read full review
    TCP
    • It's easy to enter data
    • Good at aggregating all up data
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    Arcoro
    • Since we started using the HUB, I have things listed as jobsites that are not jobsites on Exaktime, I'd like them removed such as DO NOT SYNC, JBLMANG, JENSEN, 1 HOME OFFICE, 2 DM OFFICE I guess they are called "locations" but every once in a while one of our guys will clock into one of them by mistake.
    • When submitting a ticket, quicker response time would be appreciated. Arbaz is quick to respond but the tickets are not responded to very quickly. I think Arcoro HR is a great product but response time is important! Especially when you have a lot of employees counting on a paycheck every Friday.
    Incentivized
    Read full review
    TCP
    • I wish it would warn us when we missed a clock-in or out.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    Arcoro
    Very user friendly. Nothing's perfect but ExakTime is pretty close! Employees are diligent about clocking in and out in order to get paid! I love that we can customize reports to get exactly the info that we need. It's also very helpful to provide documentation of hours worked for our customers.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Arcoro
    No problems.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Performance
    Arcoro
    Pages do not load quickly. It's difficult to build custom reports. Again, you need to HR people develop your system and make is user friendly.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Support Rating
    Arcoro
    I have not had to use support other then as we got started
    and had a few hick ups but they were great.
    They answered all our questions even if some of them were no the program
    does not do that. I guess the best support is one that is not needed because
    the product works great and does its job right
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
    Read full review
    In-Person Training
    Arcoro
    We did not do any in person training
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Online Training
    Arcoro
    The training is provided well and recorded. Sometimes it was too fast to grasp, but the recordings make it easier to review at a later date.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
    Read full review
    TCP
    Maybe pricing was the issue, I was not involved in purchasing decision.
    Incentivized
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Scalability
    Arcoro
    We can't seem to get the simple things fixed. I wouldn't trust it.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Return on Investment
    Arcoro
    • Payroll Accuracy - Hours used to be manually calculated here. Depending on the person it was almost never accurate resulting in employees being under paid or the company losing money.
    • Time - To calculate 30+ employees hours, including overtime was a nightmare and took an entire day. I now do minor changes day of payroll to fix up things and ask questions and I am no more than 20 minutes. That is a huge time and money saver.
    Incentivized
    Read full review
    TCP
    • None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
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