What users are saying about
27 Ratings
36 Ratings
27 Ratings
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Score 7.2 out of 101
36 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

Asigra

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
  • The Agentless Architecture means there are less support burdens.
  • Encryption at Source gives the customer confidence their data is secure.
  • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
  • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
  • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Jeremy Wyatt profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.5
Asigra
Universal recovery
Arcserve Backup
9.0
Asigra
Live recovery
Arcserve Backup
8.7
Asigra
Recovery verification
Arcserve Backup
8.7
Asigra
Business application protection
Arcserve Backup
8.1
Asigra
Multiple backup destinations
Arcserve Backup
8.4
Asigra
Incremental backup identification
Arcserve Backup
8.7
Asigra
Backup to the cloud
Arcserve Backup
8.1
Asigra
Deduplication and file compression
Arcserve Backup
8.4
Asigra
Snapshots
Arcserve Backup
8.6
Asigra
Flexible deployment
Arcserve Backup
8.5
Asigra
Management dashboard
Arcserve Backup
8.1
Asigra
Platform support
Arcserve Backup
9.0
Asigra
Retention options
Arcserve Backup
8.4
Asigra
Encryption
Arcserve Backup
9.0
Asigra

Pros

Arcserve Backup

  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
Robert Guy profile photo

Asigra

  • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
  • Helps reduce cost of long term retention by leveraging the BLM functionality.
  • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
  • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
No photo available

Cons

Arcserve Backup

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates profile photo

Asigra

  • We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
  • We would like to see Geolocation and remote wipe for endpoint devices
  • We would like to see the solution provide easy "roll back" after a disaster.
Matthew P. Grosso profile photo

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 2 answers
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available

Asigra

Asigra 8.5
Based on 14 answers
  • Asigra is a great entry way into the cloud.
  • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
  • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
  • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
Matthew Brady profile photo

Usability

Arcserve Backup

No score
No answers yet
No answers on this topic

Asigra

Asigra 8.0
Based on 6 answers
It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
No photo available

Reliability and Availability

Arcserve Backup

No score
No answers yet
No answers on this topic

Asigra

Asigra 8.8
Based on 5 answers
Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
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Support

Arcserve Backup

Arcserve Backup 9.0
Based on 1 answer
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Robert Guy profile photo

Asigra

Asigra 7.5
Based on 6 answers
They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
No photo available

Online Training

Arcserve Backup

No score
No answers yet
No answers on this topic

Asigra

Asigra 1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers profile photo

Implementation

Arcserve Backup

No score
No answers yet
No answers on this topic

Asigra

Asigra 1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
No photo available

Alternatives Considered

Arcserve Backup

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
No photo available

Asigra

I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
Njaal Michelsen profile photo

Return on Investment

Arcserve Backup

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal profile photo

Asigra

  • One of the positive impacts is that the solution allows us to free up IT resources to focus on other tasks.
  • Asigra has one of the best channel partner programs I have come across.
  • This product is one of the few backup solutions that I've worked with that doesn't require an agent installed on the target device, making it easier to deploy to new devices.
Mauro Carrillo profile photo

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Asigra

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Arcserve Backup
8.4
Asigra
9.0

Likelihood to Renew

Arcserve Backup
10.0
Asigra
8.5

Usability

Arcserve Backup
Asigra
8.0

Reliability and Availability

Arcserve Backup
Asigra
8.8

Support

Arcserve Backup
9.0
Asigra
7.5

In-Person Training

Arcserve Backup
Asigra
4.5

Online Training

Arcserve Backup
Asigra
1.0

Implementation

Arcserve Backup
Asigra
1.2

Scalability

Arcserve Backup
Asigra
4.5

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