What users are saying about
30 Ratings
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Score 6.7 out of 100
54 Ratings
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Score 9 out of 100

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Anonymous | TrustRadius Reviewer

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Arcserve Backup
Barracuda Backup
9.0
Universal recovery
Arcserve Backup
Barracuda Backup
8.6
Live recovery
Arcserve Backup
Barracuda Backup
8.3
Recovery verification
Arcserve Backup
Barracuda Backup
8.0
Business application protection
Arcserve Backup
Barracuda Backup
8.5
Multiple backup destinations
Arcserve Backup
Barracuda Backup
9.1
Incremental backup identification
Arcserve Backup
Barracuda Backup
9.4
Backup to the cloud
Arcserve Backup
Barracuda Backup
9.3
Deduplication and file compression
Arcserve Backup
Barracuda Backup
9.6
Snapshots
Arcserve Backup
Barracuda Backup
9.7
Flexible deployment
Arcserve Backup
Barracuda Backup
9.2
Management dashboard
Arcserve Backup
Barracuda Backup
8.9
Platform support
Arcserve Backup
Barracuda Backup
8.4
Retention options
Arcserve Backup
Barracuda Backup
9.5
Encryption
Arcserve Backup
Barracuda Backup
9.3

Pros

Arcserve Backup

  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
Robert Guy | TrustRadius Reviewer

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Cons

Arcserve Backup

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates | TrustRadius Reviewer

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 2 answers
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
Anonymous | TrustRadius Reviewer

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Usability

Arcserve Backup

No score
No answers yet
No answers on this topic

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Support Rating

Arcserve Backup

Arcserve Backup 9.0
Based on 1 answer
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Robert Guy | TrustRadius Reviewer

Barracuda Backup

Barracuda Backup 9.3
Based on 6 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Implementation Rating

Arcserve Backup

No score
No answers yet
No answers on this topic

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Alternatives Considered

Arcserve Backup

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Anonymous | TrustRadius Reviewer

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Return on Investment

Arcserve Backup

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal | TrustRadius Reviewer

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Arcserve Backup
8.4
Barracuda Backup
9.0

Likelihood to Renew

Arcserve Backup
10.0
Barracuda Backup
10.0

Usability

Arcserve Backup
Barracuda Backup
9.5

Reliability and Availability

Arcserve Backup
Barracuda Backup
7.0

Performance

Arcserve Backup
Barracuda Backup
9.0

Support Rating

Arcserve Backup
9.0
Barracuda Backup
9.3

Implementation Rating

Arcserve Backup
Barracuda Backup
8.0

Scalability

Arcserve Backup
Barracuda Backup
7.0

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