What users are saying about
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.2 out of 100
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Data Center Backup

    Arcserve Backup

    Feature Set Not Supported
    N/A
    8.2

    Barracuda Backup

    82%
    Barracuda Backup ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    9.0
    90%
    27 Ratings

    Live recovery

    N/A
    0 Ratings
    6.9
    69%
    30 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.0
    80%
    29 Ratings

    Business application protection

    N/A
    0 Ratings
    8.7
    87%
    24 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    8.8
    88%
    31 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    8.4
    84%
    32 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    9.2
    92%
    33 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    8.4
    84%
    34 Ratings

    Snapshots

    N/A
    0 Ratings
    6.8
    68%
    25 Ratings

    Flexible deployment

    N/A
    0 Ratings
    7.1
    71%
    18 Ratings

    Management dashboard

    N/A
    0 Ratings
    7.1
    71%
    20 Ratings

    Platform support

    N/A
    0 Ratings
    8.5
    85%
    20 Ratings

    Retention options

    N/A
    0 Ratings
    8.8
    88%
    20 Ratings

    Encryption

    N/A
    0 Ratings
    9.0
    90%
    16 Ratings

    Attribute Ratings

    • Arcserve Backup is rated higher in 1 area: Likelihood to Recommend
    • Barracuda Backup is rated higher in 1 area: Support Rating
    • Arcserve Backup and Barracuda Backup are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.0

    Arcserve Backup

    90%
    8 Ratings
    7.9

    Barracuda Backup

    79%
    34 Ratings

    Likelihood to Renew

    10.0

    Arcserve Backup

    100%
    2 Ratings
    10.0

    Barracuda Backup

    100%
    2 Ratings

    Usability

    Arcserve Backup

    N/A
    0 Ratings
    8.2

    Barracuda Backup

    82%
    3 Ratings

    Availability

    Arcserve Backup

    N/A
    0 Ratings
    7.0

    Barracuda Backup

    70%
    2 Ratings

    Performance

    Arcserve Backup

    N/A
    0 Ratings
    9.0

    Barracuda Backup

    90%
    2 Ratings

    Support Rating

    9.0

    Arcserve Backup

    90%
    2 Ratings
    9.6

    Barracuda Backup

    96%
    12 Ratings

    Implementation Rating

    Arcserve Backup

    N/A
    0 Ratings
    8.0

    Barracuda Backup

    80%
    2 Ratings

    Product Scalability

    Arcserve Backup

    N/A
    0 Ratings
    7.0

    Barracuda Backup

    70%
    1 Rating

    Likelihood to Recommend

    Arcserve Backup

    Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
    Anonymous | TrustRadius Reviewer

    Barracuda Backup

    There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
    Anonymous | TrustRadius Reviewer

    Pros

    Arcserve Backup

    • Arcserve Backup has many offerings to fit many business sizes and needs.
    • It offers excellent features like dedupe, high availability, DR, and BMR.
    • Arcserve Backup sales and technical support is good to work with.
    • Very nice reseller program and benefits.
    Robert Guy | TrustRadius Reviewer

    Barracuda Backup

    • Quickness to deploy. You will not need an expert to get this up and running.
    • Extremely intuitive interface: Brand new techs can pick this up without much training.
    • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
    Tim Lillis | TrustRadius Reviewer

    Cons

    Arcserve Backup

    • Has a steep learning curve to the product, if not experienced in backup solutions.
    • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
    Rob Bates | TrustRadius Reviewer

    Barracuda Backup

    • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
    • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
    • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
    Josh McClelland | TrustRadius Reviewer

    Pricing Details

    Arcserve Backup

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Barracuda Backup

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Arcserve Backup

    Arcserve Backup 10.0
    Based on 2 answers
    Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
    Anonymous | TrustRadius Reviewer

    Barracuda Backup

    Barracuda Backup 10.0
    Based on 2 answers
    Love the units
    Jhonna Flores | TrustRadius Reviewer

    Usability

    Arcserve Backup

    No score
    No answers yet
    No answers on this topic

    Barracuda Backup

    Barracuda Backup 8.2
    Based on 3 answers
    The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
    dan berezowski | TrustRadius Reviewer

    Support Rating

    Arcserve Backup

    Arcserve Backup 9.0
    Based on 2 answers
    Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
    Robert Guy | TrustRadius Reviewer

    Barracuda Backup

    Barracuda Backup 9.6
    Based on 12 answers
    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Nicholas Rollins | TrustRadius Reviewer

    Implementation Rating

    Arcserve Backup

    No score
    No answers yet
    No answers on this topic

    Barracuda Backup

    Barracuda Backup 8.0
    Based on 2 answers
    Work on a backup agent for Mac OS X or any Apple OS.
    Jhonna Flores | TrustRadius Reviewer

    Alternatives Considered

    Arcserve Backup

    I have not worked with similar data protection and storage tools though this is the most reliable product that I have used. It has installed automation tools that help our team achieve goals faster with minimum labor input. Data protection has given all our team members focus time on more productive projects and tasks. Our IT infrastructure has all it takes to drive our business programs and monitor the workflow processes.
    Milton Parker | TrustRadius Reviewer

    Barracuda Backup

    I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
    Dustin Williams | TrustRadius Reviewer

    Return on Investment

    Arcserve Backup

    • Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.
    Anonymous | TrustRadius Reviewer

    Barracuda Backup

    • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
    • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
    Jason Thomas | TrustRadius Reviewer

    Add comparison