What users are saying about
15 Ratings
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Top Rated
65 Ratings
15 Ratings
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Score 9.2 out of 100

GRIN

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Top Rated
65 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • ARInsights ARchitect is rated higher in 2 areas: Likelihood to Recommend, Usability
  • GRIN is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.0

ARchitect

90%
10 Ratings
8.9

GRIN

89%
54 Ratings

Likelihood to Renew

ARchitect

N/A
0 Ratings
8.8

GRIN

88%
6 Ratings

Usability

10.0

ARchitect

100%
1 Rating
7.3

GRIN

73%
3 Ratings

Support Rating

7.0

ARchitect

70%
4 Ratings
9.1

GRIN

91%
4 Ratings

Implementation Rating

ARchitect

N/A
0 Ratings
8.6

GRIN

86%
2 Ratings

Likelihood to Recommend

ARchitect

If you have an AR program across the globe and want to track all interactions you have with them, this tool is right for you. As you can imagine the tool is only as good as the data you put in, so you do have to make it part of your work day to input the data. Say a team member leaves and you have to jump in to cover for them, you are able to see all the interactions they have had with analysts
Deborah Filer | TrustRadius Reviewer

GRIN

Before using GRIN, I was using Excel to keep track of my creators, when they posted, their personal information, ROI, etc. It was becoming extremely difficult to keep track of everything. I love that I can easily search for a specific creator, view their stats, see how well they're performing and view their content posted. I love being able to easily view their content because sometimes we receive so many notifications and tags, I miss out on content posted by our creators.
Lily Yang | TrustRadius Reviewer

Pros

ARchitect

  • The analyst database is constantly enriched and a lifesaver.
  • Email newsletter functionality is excellent for tracking comms with analysts.
  • Premium content alerts are useful to get all coverage in one place.
Ludovic Leforestier | TrustRadius Reviewer

GRIN

  • Superb Customer Support
  • Seamless process of identifying quality creators
  • Robust data reporting to lets the data tell the story and guide smart decision marking
  • Great community of fellow GRINNERS to connect with and numerous workshops, webinars, and learning experiences at no additional cost
Mike Martorano | TrustRadius Reviewer

Cons

ARchitect

  • Use of the finder feature is a little cumbersome
  • The email editor is better but still a little fiddly compared to the likes of Mailchimp
  • Adding in new contacts is a little tedious process
  • Removing analysts no longer with an organisation - in transit is a little onerous
Marc Duke | TrustRadius Reviewer

GRIN

  • Ability to change affiliate links to be good for first time customers only
  • Audience reports feature needs to improve, doesn't always work
  • Custom reports for putting in more details of the creators, like business/creator accounts, engagement rates, % of US followers, etc
Kristen Waltrip | TrustRadius Reviewer

Pricing Details

ARchitect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

GRIN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

ARchitect

No score
No answers yet
No answers on this topic

GRIN

GRIN 8.8
Based on 6 answers
I wouldn't be able to run as high of a profitable or functioning influencer program without it. GRIN seriously is the organizational tool that propels us towards success, it is not in any way going to do the work for you, but it does make the work more efficient, easier, and WAY more organized
Olivia Schappert | TrustRadius Reviewer

Usability

ARchitect

ARchitect 10.0
Based on 1 answer
It's super easy to use, and anything that I cannot figure out, their team usually helps me within hours of my asking!
Nicole Silacci | TrustRadius Reviewer

GRIN

GRIN 7.3
Based on 3 answers
The user interface of the platform is very well designed and extremely intuitive. You almost don't need an onboarding process because the workflow is so straightforward. The only item I would mention as a downside is the reporting. In order to get comprehensive reports, you need to go into each individual campaign. There is no aggregated report with all conversions.
Anonymous | TrustRadius Reviewer

Support Rating

ARchitect

ARchitect 7.0
Based on 4 answers
In the instances I have had issues its been a little tricky to figure things out, some of the videos are helpful but getting email responses are not great compared to online chat and I have found that the response rates have been more than a day in some instances which is not as responsive as I would like compared to other platforms
Marc Duke | TrustRadius Reviewer

GRIN

GRIN 9.1
Based on 4 answers
We have our own support rep who helped get us set up, and as odd one off questions have come up has continued to support us. The rep is super knowledgeably and has also helped with some creative ways to get what we need. They are also always super fast to help when anything comes up
Rachel Eddington | TrustRadius Reviewer

Implementation Rating

ARchitect

No score
No answers yet
No answers on this topic

GRIN

GRIN 8.6
Based on 2 answers
I don't have any key insights here. If you have someone organized and aware of how the influencer workflow operates then it will be a very easy implementation process for you. I would just ensure you have all of your products setup in Shopify before starting the implementation with Grin.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ARchitect

Prior to using ARchitect, we were using Salesforce. While we did have some customization added, it did not nearly have the robustness that ARchitect provides -- especially since it is designed for AR professionals. We've been using ARchitect for about 8 years and have never looked back. Some examples of vast improvements: 1. Analyst firms/bios. With Salesforce, we needed to maintain all analyst bios -- something that ARchitect does.2. Analyst coverage. We used to track all analyst coverage by visiting multiple analyst websites and manually pasting into spreadsheets. We now not only get a feed of coverage that can be exported into Excel, but we can also customize reports by topic.3. Reporting. Salesforce did not provide the same reporting capabilities that ARchitect provides.
Kara Lira | TrustRadius Reviewer

GRIN

Grin has the ability to send products through the platform and links directly to Shopify - this is why I picked it. My influencers can submit requests for products directly in the platform and I can fulfill the requests through Shopify in the platform.
Anonymous | TrustRadius Reviewer

Return on Investment

ARchitect

  • We don't measure ROI and ARchitect. It is an essential tool for us and fortunately I've not had to justify our ongoing investment by demonstrating ROI.
Brenda Celeste | TrustRadius Reviewer

GRIN

  • It has been a huge timesaver for our internal team members.
  • The customer service at GRIN is outstanding - if we have ever had questions or problems, they are resolved almost immediately.
  • It has created a great user experience for our partners. Its easy for them to onboard with us, keep up with their requirements, share content, and get paid.
Anonymous | TrustRadius Reviewer

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