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Armor vs. Cisco TrustSec vs. OpenText Core Endpoint Backup

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Armor

    Score6 out of 10
    N/AArmor is a cloud and mobile security solution. The vendor’s value proposition is that this solution was purpose-built to deliver the highest level of defense and control for an organization’s critical data, no matter where it’s hosted. The vendor says they are so confident in the ability of their solution to protect an organization’s data that they back it with their Cyber Warranty Guarantee.N/A

    Cisco TrustSec

    Score5 out of 10
    N/AN/AN/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    ArmorCisco TrustSecOpenText Core Endpoint Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    ArmorCisco TrustSecOpenText Core Endpoint Backup
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    ArmorCisco TrustSecOpenText Core Endpoint Backup
    Considered Multiple Products
    Armor
    No answer on this topic
    Cisco
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    ArmorCisco TrustSecOpenText Core Endpoint Backup
    Data Center Backup
    Comparison of Data Center Backup features of Armor and Cisco TrustSec and OpenText Core Endpoint Backup
    Feature
    Armor
    -
    Ratings
    Cisco TrustSec
    -
    Ratings
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Instant recovery00 Ratings00 Ratings8.01 Ratings
    Recovery verification00 Ratings00 Ratings4.01 Ratings
    Multiple backup destinations00 Ratings00 Ratings9.01 Ratings
    Incremental backup identification00 Ratings00 Ratings5.01 Ratings
    Backup to the cloud00 Ratings00 Ratings10.01 Ratings
    Deduplication and file compression00 Ratings00 Ratings4.01 Ratings
    Flexible deployment00 Ratings00 Ratings4.01 Ratings
    Management dashboard00 Ratings00 Ratings6.01 Ratings
    Platform support00 Ratings00 Ratings4.01 Ratings
    Retention options00 Ratings00 Ratings4.01 Ratings
    Encryption00 Ratings00 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Armor and Cisco TrustSec and OpenText Core Endpoint Backup
    Feature
    Armor
    -
    Ratings
    Cisco TrustSec
    -
    Ratings
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection00 Ratings00 Ratings10.01 Ratings
    Replication00 Ratings00 Ratings9.01 Ratings
    Operational reporting and analytics00 Ratings00 Ratings4.01 Ratings
    Malware protection00 Ratings00 Ratings4.01 Ratings
    Multi-location capabilities00 Ratings00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings00 Ratings4.01 Ratings
    Best Alternatives
    ArmorCisco TrustSecOpenText Core Endpoint Backup
    Small Businesses
    No answers on this topic
    Armor
    Score6 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Trend Micro Deep Security
    Score8.3 out of 10
    Trend Micro Deep Security
    Score8.3 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    AWS CloudTrail
    Score8.8 out of 10
    AWS CloudTrail
    Score8.8 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ArmorCisco TrustSecOpenText Core Endpoint Backup
    Likelihood to Recommend
    7.7
    (13 ratings)
    9.0
    (1 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    7.8
    (13 ratings)
    -
    (0 ratings)
    9.7
    (6 ratings)
    User Testimonials
    ArmorCisco TrustSecOpenText Core Endpoint Backup
    Likelihood to Recommend
    Armor
    Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
    Incentivized
    Read full review
    Cisco
    • Control access to critical enterprise resources by business role, device type, and location, so policy changes can be made without redesigning the network.
    • Easily manage access control and segmentation while maintaining compliance.
    • Create and manage policies in an easy-to-use matrix.
    • Reduce the need for costly network re-architecture by automating firewall rules and access control list (ACL) administration.
    Incentivized
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    Armor
    • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
    • Speed - We can scale resources easy and the infrastructure is fast and efficient.
    • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
    Incentivized
    Read full review
    Cisco
    • Reduce operational expenses by simplifying network segmentation and defining security groups based on business roles, not IP addresses.
    • Limit the impact of a data breach by quickly isolating and containing threats using technology already in your network.
    Incentivized
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    Armor
    • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
    • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
    • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
    Incentivized
    Read full review
    Cisco
    • Help and solutions if needed, support
    Incentivized
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Armor
    No answers on this topic
    Cisco
    No answers on this topic
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
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    Support Rating
    Armor
    Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    Alternatives Considered
    Armor
    No answers on this topic
    Cisco
    No answers on this topic
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Return on Investment
    Armor
    No answers on this topic
    Cisco
    • Reduction in IT operational costs
    Incentivized
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots