Articulate 360 is an e-learning platform for creating workplace training. Users can build engaging courses with AI-enhanced authoring, simplify collaboration, and quickly share content. A subscription includes robust onboarding resources and access to a community of 1.5M pros.
$1,124
per year
WalkMe
Score 8.0 out of 10
N/A
WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.…
N/A
Pricing
Articulate 360
WalkMe
Editions & Modules
Articulate 360 Standard - Academic - Teams Plan
$1,124
per year
Articulate 360 Standard - Personal Plan
$1,199
per year
Articulate 360 AI - Personal Plan
$1,449
per year
Articulate 360 Standard - Teams Plan
$1,499
per year
Articulate 360 AI - Teams Plan
$1,749
per year
No answers on this topic
Offerings
Pricing Offerings
Articulate 360
WalkMe
Free Trial
Yes
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
If you’re new to Articulate 360, you can try it out free of charge for 30 days. After the trial period is over, you can subscribe to one of our packages.
Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers.
I've been using Articulate for about 13 years and it has continually improved over the years. I appreciate all of the updates/changes that have occurred. For me, Articulate products are super easy to learn and use. The more you use them the better you become. When I began my current job the training modules were in Lectora, which I found to be extremely archaic and cumbersome. I was able to get Articulate and transferred all 56 modules over to Storyline because it is so much easier to use. I recently moved all of my modules over to Rise and use Storyline to create the module scenarios. It works like a charm. I cannot imagine using a different application to do what I do.
New system implementation - if you're switching or upgrading systems, you can ease users through the transition by providing in-system contextual guidance, extra tips, and automating clicks they don't need to worry about.
Data integrity - if you have users making mistakes in the system, you can add validation with WalkMe without the need for developer time and reduce those errors and upstream problems, and related costs
Reducing support tickets - if you have support tickets coming through about how to do tasks in a system, you can reduce the time and cost of your support staff answering these tickets by addressing the queries with WalkMe content
Change management - ease users through change with guidance and provide in-system surveys
Onboarding - bring new users quickly up to speed with onboarding tasks
Automation - automate your regular processes and cut system time, freeing users up for more important tasks
Process/system analysis - use the analytics to track where users are dropping off in processes and making errors and address these with WalkMe content
User experience - make your system more user friendly
So Articulate does very well with usability, so it's a very easy product to use. I've had to onboard an employee who was able to learn the program within a month, I think was amazing, and they were able to create the first course within five months of working at the company. So if that's not a testament to how easy it is to use, I don't know what is.
Ease of use and getting up-to-speed in a few days only. WalkMe can be used by new users easily and quickly, yet provides a many advance features for power users to keep exploring and creating innovative solutions--there are always some things that you have not used earlier
Great analytics on our platform, usage and adoption by users, and surveys
Very friendly community of users who help each other all the time and structured upskilling programs, weekly tips keep the learning going
I'd love to have Rise have a little more engaging interactivity blocks available. It'd be nice to have more of those just ready to choose from with them rather than us having to create them. Yeah, that's always the challenge with Rise is just making the course more engaging to the learner and more, whereas Storyline does that easily, but with Rise it takes a little more thinking on our end.
Firefox plugin: The only time I use Firefox is when building a walk-thru. I would like to be able to use Chrome to build the walk-thrus.
Logic: Walk-thrus, Launchers, Shoutouts and walk-thru steps use different logic. I can't always fire something based on a click or URL when sometimes I would like to.
Design: You can use CSS to customize the look of your walk-thrus, but there isn't a way to remove the sidebar color of the walk-thrus.
I haven't seen any other platform for developing learning materials that is as comprehensive or as reliable as Articulate has proven to be for our use. Because our group has a number of PowerPoint power users, the PowerPoint integration with Articulate is particularly beneficial.
I rate Articulate 360's usability at a 10 because. First, the UI is easy to understand. I don't spend precious time searching for the right tool. The UI is laid out beautifully and simple. If there is hidden features, I have not needed them or looked for them. In my opinion, anyone used to working with software will have no trouble using Articulate.
WalkMe has done a great job of making their tool easy to use. However because it is a Firefox plugin it causes me to need another browser and sacrifice the left 2 - 3 inches of my display, when working on a laptop this makes it a bit painful. Also when publishing you can organize your list of walk-thrus, the window size is small and limited to the constraints of the WalkMe tool.
I rate the overall support for Articulate 360 with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.
The WalkMe Support Team was phenomenal. My support rep made a genuine effort to ensure my success with using the WalkMe Software. She was kind, patient, and very knowledgeable on the software. If there was a question she did not know the answer too, she would find the answer and get back to me as soon as possible
The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.
Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.
Articulate is vastly superior to Microsoft Powerpoint in many ways. Obviously, for computer-based training, Articulate is in a category of its own, but even for facilitated training, the different features like variables, layers, and states give it an edge over PowerPoint. The recent addition of the morph function to articulate really eliminated the last function in which PowerPoint was superior.
My understanding is that WalkMe was selected based on its capability to support our requirements for our enterprise software. We wanted a product that allows us to provide help at the point of need, provide as little or as much help to guide the user to successfully use the product, and a product that is scalable and can support our growing capabilities.
More accessible course creation. We actually built our business strategy training, which is kind of unique for our line of business that we even have this arm. The strategy is to essentially maximize Rise, maximize Storyline, and its ability to quickly customize slide by slide and voiceover to build a base library of content that kind of goes along within 80 20, what most of our users use as a process. Then approach new customers and be able to turn around content relatively quickly because we can go side by side and make updates as needed, whether that's quickly to screenshots, adding their policy points, just altering a couple of layers and we can create custom content. So I guess risk mitigation, but really it's our primary strategy.
With a promise to help onboard, we found that as people interacted with the walk throughs they didn't get any significant value. Self-service wasn't improved, in fact, we got more complaints from the walk throughs than help from them.
NPS surveys were a nightmare to try and integrate with our CRM so we could action the results. Lost time and energy without much support from the WalkMe team
No improvement to our Product Adoption, so all cost and time and energy spent on implementation was a loss.
