What users are saying about
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1383 Ratings
41 Ratings

Asana

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1383 Ratings
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Score 8.4 out of 100
41 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Asana

Asana has helped us stay on track from briefing with marketing partners to planning with media partners then continuing the process of kicking off creative, working through creative and finalizing approvals to then finish and send to the activation team. It's a one stop shop for our project needs. Much like with any tool, getting users to adopt it and update can be a challenge but Asana makes it easy to assign tasks to keep folks in line.
Anonymous | TrustRadius Reviewer

Copper

Positives for [Copper (formerly ProsperWorks)]:-G Suite Compatibility: An industry problem Copper CRM is focused on solving is the lack of integration with current software systems like G Suite. Copper CRM is fully compatible with G Suite, and it is the only sales automation solution endorsed by Google.-Copper CRM is focused on the time-to-value ratio. It aims to provide the maximum value possible while limiting the time it takes for its users to input data manually. Some of its features include workflow and task automation for users who sign up for the two higher tiers.-Simplicity: Copper CRM is designed to be simple. The software has a handy sidebar where users can search for tasks, tracked emails, opportunities, and companies. A link to contact the Support team is also included. If users have issues, they can simply reach out to this team.-Quick Onboarding: Setting up or switching to Copper is a quick and painless experience. Copper focuses on getting new users set up within days, not weeks or months like some of its competitors.Negatives:-Lack of Features: The biggest drawback of Copper CRM is the lack of features it provides its users. It is designed for simplicity. Therefore, it is missing many of the advanced features offered by its competitors. For example, it doesn’t offer users a dedicated account manager, and click-to-call requires third-party software.-Lack of Flexibility Outside G Suite
Ben J. Varghese | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Asana
7.8
Copper
Task Management
Asana
9.1
Copper
Resource Management
Asana
7.6
Copper
Gantt Charts
Asana
8.1
Copper
Scheduling
Asana
8.1
Copper
Workflow Automation
Asana
7.9
Copper
Team Collaboration
Asana
8.7
Copper
Support for Agile Methodology
Asana
8.5
Copper
Support for Waterfall Methodology
Asana
8.5
Copper
Document Management
Asana
6.9
Copper
Email integration
Asana
7.1
Copper
Mobile Access
Asana
8.2
Copper
Timesheet Tracking
Asana
6.1
Copper
Change request and Case Management
Asana
8.4
Copper
Budget and Expense Management
Asana
6.5
Copper

Professional Services Automation

Asana
6.8
Copper
Project & financial reporting
Asana
5.5
Copper
Integration with accounting software
Asana
8.2
Copper

Sales Force Automation

Asana
Copper
7.5
Customer data management / contact management
Asana
Copper
8.1
Workflow management
Asana
Copper
7.3
Territory management
Asana
Copper
5.2
Opportunity management
Asana
Copper
7.9
Integration with email client (e.g., Outlook or Gmail)
Asana
Copper
9.3
Contract management
Asana
Copper
7.1
Quote & order management
Asana
Copper
6.4
Interaction tracking
Asana
Copper
8.0
Channel / partner relationship management
Asana
Copper
8.0

Customer Service & Support

Asana
Copper
7.1
Case management
Asana
Copper
7.2
Call center management
Asana
Copper
6.1
Help desk management
Asana
Copper
8.1

Marketing Automation

Asana
Copper
5.0
Lead management
Asana
Copper
8.1
Email marketing
Asana
Copper
1.9

CRM Project Management

Asana
Copper
5.0
Task management
Asana
Copper
6.5
Billing and invoicing management
Asana
Copper
2.4
Reporting
Asana
Copper
6.1

CRM Reporting & Analytics

Asana
Copper
6.1
Forecasting
Asana
Copper
4.9
Pipeline visualization
Asana
Copper
7.7
Customizable reports
Asana
Copper
5.7

Customization

Asana
Copper
6.8
Custom fields
Asana
Copper
8.0
Custom objects
Asana
Copper
7.2
Scripting environment
Asana
Copper
8.0
API for custom integration
Asana
Copper
3.9

Security

Asana
Copper
8.6
Single sign-on capability
Asana
Copper
8.9
Role-based user permissions
Asana
Copper
8.2

Social CRM

Asana
Copper
3.2
Social data
Asana
Copper
4.0
Social engagement
Asana
Copper
2.4

Integrations with 3rd-party Software

Asana
Copper
7.9
Marketing automation
Asana
Copper
7.9

Platform

Asana
Copper
7.3
Mobile access
Asana
Copper
7.3

Pros

Asana

  • Task Management - Being able to assign resources and time lines to specific activities
  • Project Management - Being able to plan, execute and track project process using this tool
  • Customizability - Being able to customize a solution that meets your needs or activity.
Norman Hazlewood | TrustRadius Reviewer

Copper

  • The Google integration and Chrome extension automatically tracks and updates prospect and lead activity in the CRM. Data entry is simplified.
  • Copper is a very user-friendly CRM with the ability to create custom fields, multiple pipelines, sales stages, etc. It is truly customizable and far less complex than other CRMs I have used in the past.
  • Copper makes it simple to add leads manually, through Gmail or using a template and uploading a large list.
  • Great support. We are very happy with our account management team and they strive to make sure we are getting the most out of the platform.
  • Pricing is very competitive.
Erik Viager | TrustRadius Reviewer

Cons

Asana

  • I think there could be improved clarity around the different levels of Asana. For example, the resources available to paid accounts are not visible from the more basic accounts, so you're not aware that there are expanded options until you look in their knowledge base and see that they have additional features.
  • Exporting projects - you can export a project into a csv, but it isn't pretty. This can be challenging if you'd like to have an archived project folder for open records requests.
Anonymous | TrustRadius Reviewer

Copper

  • I wish they allowed you to email from within the CRM and create calendar invites from within the app instead of just kicking you out to a Gmail window.
  • I wish they included more custom fields and email tracking in their basic plan.
Scott Entwistle | TrustRadius Reviewer

Likelihood to Renew

Asana

Asana 9.5
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

Copper

No score
No answers yet
No answers on this topic

Usability

Asana

Asana 9.0
Based on 24 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

Copper

Copper 6.1
Based on 4 answers
It's funny. In all other processes EXCEPT for cancellation, the UX & UI is straightforward and friendly, gives you an adequate notification, and works as expected. Wonder why a company would have the opposite design principles in place for their cancellation process. It's almost as if they are intentionally trying to prevent people to cancel their accounts successfully. Beware.
Nathan Young | TrustRadius Reviewer

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

Copper

No score
No answers yet
No answers on this topic

Support Rating

Asana

Asana 7.8
Based on 94 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

Copper

Copper 4.1
Based on 6 answers
Overall the support for ProsperWorks CRM is OK. When I get hold of my reps they are pretty knowledgeable and usually solve my problems. When I first started using the software they were a lot harder to get hold of so this has improved. My biggest complaint though is that my feature requests seem to go into a black hole, I never hear the status of them and I have no idea if they have even been passed on.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Asana

We selected ASANA based on the feature set, and ease of rollout. monday.com had very good workflow automation but we found that ASANA was quicker and easier for staff to build a task eco-system that worked for them.
Zoho Projects was a very strong contender but was much more expensive and so ASANA was the more effective choice across the board.
Anonymous | TrustRadius Reviewer

Copper

I selected Copper because of its interface with all things Google, specifically the sync feature for calendar and capture of email correspondence. It made sense to use Copper because our corporate communications is built on the Google platform. Bloomerang is an excellent tool for tracking donor contributions, but not as facile as a CRM. I didn't work extensively in Zoho or Salesforce.
Jay Werth | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

Copper

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Asana helps improve productivity in the workspace by ensuring all team members know what projects/tasks they need to get done and by when.
  • Asana helps team members stay focused on what needs to get done and allows cross collaboration between departments which greatly increases overall company productivity by not having to wait around for email responses.
  • Asana is a good tool for project management and is easy to use, making it accessible for the whole company to use.
Anonymous | TrustRadius Reviewer

Copper

  • Speed to call leads has increased for us over 32%.
  • Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
  • Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.
Kelly Wasden | TrustRadius Reviewer

Screenshots

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* per user per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. Per Month
Additional Pricing Details

Copper

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Copper Editions & Modules

Edition
Basic$251
Professional$591
Business$1191
  1. per user per month
Additional Pricing Details

Rating Summary

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