What users are saying about

Asana

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Top Rated
808 Ratings
24 Ratings

Asana

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Top Rated
808 Ratings
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Score 8.3 out of 101
24 Ratings
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Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Asana

If you have a team of employees that you would like to view their progress, assign different tasks to various employees based on their specific talents or qualifications and have all projects tracked while doing so, this is the program for you. It has options to hold ideas, images, mood boards, as well as your products being developed and put on the market. It keeps everyone in the department up to speed and not just the one person in charge of it and their supervisor.
No photo available

Copper

Copper is the perfect CRM for businesses and organizations that use G-Suite. It integrates seamlessly with Google products and makes data entry a thing of the past. With a simple click, you can import leads from your Gmail conversations or import a prebuilt list in a matter of minutes. Copper is truly customizable and is very easy to make the CRM work for you. It is very easy to create custom fields, manage leads, people and opportunities, and run reports on user activity, pipelines, and more. I think Copper is less appropriate for organizations that may need very complex CRM environments and do not leverage Gmail or G-suite products. Copper is the CRM for Google users.
Erik Viager profile photo

Feature Rating Comparison

Project Management

Asana
7.7
Copper
Task Management
Asana
9.1
Copper
Resource Management
Asana
7.8
Copper
Gantt Charts
Asana
6.5
Copper
Scheduling
Asana
8.6
Copper
Workflow Automation
Asana
7.6
Copper
Team Collaboration
Asana
9.0
Copper
Support for Agile Methodology
Asana
8.5
Copper
Support for Waterfall Methodology
Asana
8.5
Copper
Document Management
Asana
7.0
Copper
Email integration
Asana
7.1
Copper
Mobile Access
Asana
7.7
Copper
Timesheet Tracking
Asana
6.1
Copper
Change request and Case Management
Asana
8.4
Copper
Budget and Expense Management
Asana
6.7
Copper

Professional Services Automation

Asana
6.2
Copper
Project & financial reporting
Asana
5.5
Copper
Integration with accounting software
Asana
7.0
Copper

Sales Force Automation

Asana
Copper
7.5
Customer data management / contact management
Asana
Copper
9.4
Workflow management
Asana
Copper
7.5
Territory management
Asana
Copper
6.0
Opportunity management
Asana
Copper
9.4
Integration with email client (e.g., Outlook or Gmail)
Asana
Copper
10.0
Contract management
Asana
Copper
4.8
Quote & order management
Asana
Copper
4.2
Interaction tracking
Asana
Copper
9.9
Channel / partner relationship management
Asana
Copper
6.3

Customer Service & Support

Asana
Copper
8.7
Case management
Asana
Copper
8.0
Call center management
Asana
Copper
9.0
Help desk management
Asana
Copper
9.0

Marketing Automation

Asana
Copper
8.4
Lead management
Asana
Copper
8.8
Email marketing
Asana
Copper
8.0

CRM Project Management

Asana
Copper
6.0
Task management
Asana
Copper
7.5
Billing and invoicing management
Asana
Copper
3.0
Reporting
Asana
Copper
7.5

CRM Reporting & Analytics

Asana
Copper
8.0
Forecasting
Asana
Copper
7.3
Pipeline visualization
Asana
Copper
9.2
Customizable reports
Asana
Copper
7.5

Customization

Asana
Copper
8.0
Custom fields
Asana
Copper
9.8
Custom objects
Asana
Copper
7.5
Scripting environment
Asana
Copper
8.0
API for custom integration
Asana
Copper
6.7

Security

Asana
Copper
9.4
Single sign-on capability
Asana
Copper
10.0
Role-based user permissions
Asana
Copper
8.8

Social CRM

Asana
Copper
9.1
Social data
Asana
Copper
8.4
Social engagement
Asana
Copper
9.7

Integrations with 3rd-party Software

Asana
Copper
6.4
Marketing automation
Asana
Copper
6.4

Platform

Asana
Copper
8.3
Mobile access
Asana
Copper
8.3

Pros

  • Multiple users can access the program at once without stepping on each other's toes or having to wait until someone is out a project to add something. It is definitely a group friendly program.
  • We like how visually pleasing it is. It is not at all intimidating to first-time users as it is very user-friendly. You can quickly find what you need and become comfortable with its features and functions.
  • I personally like being able to assign different tasks to different employees and be able to receive feedback and progress directly from that assigned person as well as view it myself.
No photo available
  • Allows leads to be separated from prospects and not cloud up your system
  • Allows me to track where each lead is and who is following up and who isn't
  • The notes section reminds me about our last communication
  • The task lists keeps me on the ball
  • Integrates seamlessly with gmail
Jim Golden profile photo

Cons

  • A complete lack of even the most basic reporting is a source of ongoing disappointment and frustration. I would like to know, at the very least, how many unarchived projects I have. It would be extremely helpful to know how many incomplete tasks there are, how many tasks are being completed per day or week, or any of those things. Asana doesn't tell you anything at all about what is going on inside of it. Even the filter dropdown, which shows a number of matching tasks for each tag filter includes both completed and incompleted tasks even if you have completed tasks hidden in that view. We have been on Asana for over a year-and-a-half with absolutely no reporting whatsoever beyond what we tracked manually in spreadsheets. This is without a doubt the single most annoying thing about using Asana.
  • The project list is an unmitigated, unsortable disaster if you have a large number of projects. Going through it is an hours-long chore of scrolling down, clicking "More Projects..." scrolling down and repeating over and over. To make matter worse, the most recently entered projects always appear at the bottom, so if you have any open but delayed/stalled projects, you'll have to scroll past them to get to the items you can actually get completed. Since projects have no defining characteristics unto themselves that allow any sorting options, you are ever at the mercy of the search box to find anything in any reasonable amount of time, and that search box carries its own set of tiny migraine-inducers.
  • The search box is fast enough to function, but not fast enough that you can actually click on things before the results change again as it searches through more items that match your terms. No less than twenty times a day do I search for a tag or project, then click (or arrow key down and hit enter) on the tag or project I am looking for in the results list just as it re-orders itself, causing me to have clicked on the wrong result. Then I have to type my search all over again. The search feature does not work for archived projects, either, so the only ways to find them are to search for a tag you know might be on that project, or scroll all the way down to the archived projects list at the bottom of the main projects list and then patiently hunt-and-peck for them as you scroll further still.
  • The API for integration, unlike the web app itself, is painfully slow. I don't know if it is because it wants to pull down every project every time (including archived ones) instead of just the ones you are looking to access or what, but our dev team has had one heck of a time getting it to stay online and functioning. Our integration breaks down regularly, and that affects our photography dispatch report, our automated generation of new tasks when a sale comes in, and our fledgling reporting system (which seems to return only zeroes and ones). Some of this is on our dev team to fix, but I have to blame a cumbersome API for most of the speed issues.
No photo available
  • I have zero visibility into any of my feature requests. I submit them frequently to my customer success person and I don't know whether they are being worked on or will ever be worked on. I'd like to see some kind of roadmap.
  • The Google Sheets add on is a nice tool but it's frustrating having to continually refresh it, I wish it would just refresh daily by itself.
  • The analytics and forecasting is not very robust, it needs a lot of number fudging on the Google Sheets add-on to give you actionable results.
No photo available

Likelihood to Renew

Asana10.0
Based on 32 answers
I had a positive experience with it. It was easy to learn and my team really enjoyed collaborating it and assigning projects through this tool. If I could get all staff involved and provide incentives for all of us to use the tool, we would be probably 2x more efficient with our productivity. Everyone has their own tools to manage projects but we should stick to just one tool like Asana.
No photo available
No score
No answers yet
No answers on this topic

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Copper7.0
Based on 1 answer
Overall the support for ProsperWorks CRM is OK. When I get hold of my reps they are pretty knowledgeable and usually solve my problems. When I first started using the software they were a lot harder to get hold of so this has improved. My biggest complaint though is that my feature requests seem to go into a black hole, I never hear the status of them and I have no idea if they have even been passed on.
No photo available

Alternatives Considered

Trello - great but a bit young. Good integration points. I think it could be a good too to integrate with. Some people enjoy the KanBan type view and Asana doesn't have that currently. Basecamp - more project manager focused but also a good integration point. JIRA - Better for support and bug management than task management on a project/enterprise level
Ian Mortimer profile photo
For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
Erik Viager profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • While an ROI study on something like this is rarely done, I'd go with a success/failure comparison. Every project I've used Asana on has been successful (and yes, all other factors were the same). Nearly EVERY project using old tools such as excel, MS project, powerpoint reporting has failed, missed deadlines, mis-communicated scope and task management.
  • From an engineering perspective, developers and managers love it because there's clear visibility into what needs to be done and what is being done and by whom. Getting developers and managers to agree on almost anything is difficult and Asana accomplishes this.
Ian Mortimer profile photo
  • Solid integration with Google Apps
  • Low cost of entry
  • Higher costs and more functionality are needed when compared to some lower priced solutions
Daniel Coburn profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Copper

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details