What users are saying about

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Top Rated
739 Ratings

Copper

20 Ratings

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Top Rated
739 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Copper

20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

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Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

Copper

Prosperworks is 100% best used if you are a G Suite customer. In my opinion, if you use G Suite as a company then you should use Prosperworks as your CRM. The only exception to that is if you have other programs that heavily tie into reporting features of SFDC. However if you're just looking for a solid CRM to track all your notes, activity, collaborate with your team, and run activity reports - ProsperWorks is a pleasure to use and will not disappoint.
Scott Entwistle profile photo

Feature Rating Comparison

Project Management

Asana
7.8
Copper
Task Management
Asana
9.1
Copper
Resource Management
Asana
8.2
Copper
Gantt Charts
Asana
6.5
Copper
Scheduling
Asana
8.3
Copper
Workflow Automation
Asana
7.8
Copper
Team Collaboration
Asana
9.0
Copper
Support for Agile Methodology
Asana
8.5
Copper
Support for Waterfall Methodology
Asana
8.5
Copper
Document Management
Asana
6.9
Copper
Email integration
Asana
7.3
Copper
Mobile Access
Asana
8.2
Copper
Timesheet Tracking
Asana
6.1
Copper
Change request and Case Management
Asana
8.4
Copper
Budget and Expense Management
Asana
7.1
Copper

Professional Services Automation

Asana
6.2
Copper
Project & financial reporting
Asana
5.5
Copper
Integration with accounting software
Asana
7.0
Copper

Sales Force Automation

Asana
Copper
7.4
Customer data management / contact management
Asana
Copper
9.3
Workflow management
Asana
Copper
7.3
Territory management
Asana
Copper
6.0
Opportunity management
Asana
Copper
9.3
Integration with email client (e.g., Outlook or Gmail)
Asana
Copper
10.0
Contract management
Asana
Copper
4.8
Quote & order management
Asana
Copper
4.2
Interaction tracking
Asana
Copper
9.8
Channel / partner relationship management
Asana
Copper
6.2

Customer Service & Support

Asana
Copper
8.7
Case management
Asana
Copper
8.0
Call center management
Asana
Copper
9.0
Help desk management
Asana
Copper
9.0

Marketing Automation

Asana
Copper
8.3
Lead management
Asana
Copper
8.6
Email marketing
Asana
Copper
8.0

CRM Project Management

Asana
Copper
5.9
Task management
Asana
Copper
7.4
Billing and invoicing management
Asana
Copper
3.0
Reporting
Asana
Copper
7.3

CRM Reporting & Analytics

Asana
Copper
8.0
Forecasting
Asana
Copper
7.4
Pipeline visualization
Asana
Copper
9.2
Customizable reports
Asana
Copper
7.3

Customization

Asana
Copper
7.9
Custom fields
Asana
Copper
9.7
Custom objects
Asana
Copper
7.2
Scripting environment
Asana
Copper
8.0
API for custom integration
Asana
Copper
6.6

Security

Asana
Copper
9.3
Single sign-on capability
Asana
Copper
9.9
Role-based user permissions
Asana
Copper
8.8

Social CRM

Asana
Copper
8.9
Social data
Asana
Copper
8.3
Social engagement
Asana
Copper
9.5

Integrations with 3rd-party Software

Asana
Copper
6.4
Marketing automation
Asana
Copper
6.4

Platform

Asana
Copper
8.2
Mobile access
Asana
Copper
8.2

Pros

  • Asana allows you to organize your task through a list or through boards.
  • Asana has a great user interface so it's easy for you to locate the projects and the pieces of tasks under each project.
  • Asana's "My Tasks" feature allows you to see all the tasks assigned to you and you can re-arrange them according to priority level.
  • Asana allows me to attach files to each task which allows us to see the progress of the project. It allows you to comment on the current files and the owner of the task can revise it then according to your instructions.
Brent Lionel Mausisa profile photo
  • It's really intuitive and easy to use. Not much training is needed to figure out the CRM compared to other products I've used before. This is great as it cuts down on training time for the team.
  • They are relatively responsive and easy to get hold of if there are any issues.
  • It's much cheaper than other comparable CRMs.
No photo available

Cons

  • I personally have not found anything that I would recommend at this time. However, I have noticed that the older generation of employees struggle with its style where the computer savvy and younger generation thrive. I have no idea how Asana could overcome that obstacle.
No photo available
  • Sometimes its reporting gets confusing as how to pull certain things.
  • While its point of entry price is great, when you get more powerful its cost gets aligned with higher priced tools.
Daniel Coburn profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.
Brent Lionel Mausisa profile photo
No score
No answers yet
No answers on this topic

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Copper7.0
Based on 1 answer
Overall the support for ProsperWorks CRM is OK. When I get hold of my reps they are pretty knowledgeable and usually solve my problems. When I first started using the software they were a lot harder to get hold of so this has improved. My biggest complaint though is that my feature requests seem to go into a black hole, I never hear the status of them and I have no idea if they have even been passed on.
No photo available

Alternatives Considered

We had used Mavenlink in other departments but for the Design, Product Development and R&D teams, Asana made much more sense and we have not regretted the switch for them. The organization is key when forming ideas and doing a bunch of research, it is difficult to keep all of these things organized. This was our main goal when we chose Asana, we had heard good things and wanted those benefits for our team.
No photo available
It is a very powerful tool to the level of Sugar and Salesforce. With its tight integration, as a Google product, it is seamless and really assists in managing communication with clients. While Zoho offers a great low-cost solution, ProsperWorks definitely hits the mark for SMB. If you are looking at a CRM you should give ProsperWorks a good look as we were very pleased that we didn't go with HubSpot and moved to Prosper as they didn't nickel and dime for basic functions. Free is good, until you realize it is not free at all (HubSpot).
Daniel Coburn profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • I'm not sure how this impacts our ROI. We are able to manage our workload better and see the workload we have.
No photo available
  • Solid integration with Google Apps
  • Low cost of entry
  • Higher costs and more functionality are needed when compared to some lower priced solutions
Daniel Coburn profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Copper

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details