What users are saying about

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Top Rated
739 Ratings

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
739 Ratings
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Score 8.3 out of 101

Planview PPM Pro (formerly Innotas)

26 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Asana

Overall, despite its drawbacks, Asana works really well for our team. I think this is an appropriate [tool] for a mid-sized digital marketing firm, like ourselves. A software development team is going to want something more robust, like JIRA. However, if you're just shopping for an easy-to-learn tool that will help you manage responsibilities without relying on email? Asana is perfect. Its flexibility also makes it a great fit for most work-flows in almost any industry. Asana is simple out-of-the-box, but it does have robust functionalities that will allow your team to ramp up if desired.
Elizabeth Remaklus profile photo

Planview PPM Pro (formerly Innotas)

Innotas is able to handle a mid-size organization extremely well, but due to its poor searching features, I can see potential problems for extremely large organizations. So a key question to ask would be what is the size of your organization? A lot of tasks are also non-automated (such as dashboard refreshing and filter time updates), so the organization should also be willing to have a decent number of employees who will maintain the system.

Also, depending on the budget or expertise of the organization's employees, an organization may want to consider a newer or more advanced database software. Despite Innotas doing what is required of it reasonably effectively, it is likely better options exist.
No photo available

Feature Rating Comparison

Project Management

Asana
7.8
Planview PPM Pro (formerly Innotas)
Task Management
Asana
9.0
Planview PPM Pro (formerly Innotas)
Resource Management
Asana
8.2
Planview PPM Pro (formerly Innotas)
Gantt Charts
Asana
6.5
Planview PPM Pro (formerly Innotas)
Scheduling
Asana
8.5
Planview PPM Pro (formerly Innotas)
Workflow Automation
Asana
7.7
Planview PPM Pro (formerly Innotas)
Team Collaboration
Asana
8.8
Planview PPM Pro (formerly Innotas)
Support for Agile Methodology
Asana
8.5
Planview PPM Pro (formerly Innotas)
Support for Waterfall Methodology
Asana
8.5
Planview PPM Pro (formerly Innotas)
Document Management
Asana
6.8
Planview PPM Pro (formerly Innotas)
Email integration
Asana
7.1
Planview PPM Pro (formerly Innotas)
Mobile Access
Asana
8.0
Planview PPM Pro (formerly Innotas)
Timesheet Tracking
Asana
6.1
Planview PPM Pro (formerly Innotas)
Change request and Case Management
Asana
8.4
Planview PPM Pro (formerly Innotas)
Budget and Expense Management
Asana
7.2
Planview PPM Pro (formerly Innotas)

Professional Services Automation

Asana
6.2
Planview PPM Pro (formerly Innotas)
Project & financial reporting
Asana
5.5
Planview PPM Pro (formerly Innotas)
Integration with accounting software
Asana
7.0
Planview PPM Pro (formerly Innotas)

Pros

  • Task management is all but flawless in Asana. Almost everything about the drag n' drop interface is perfectly suited for the assignment and timely completion of lots and lots of tasks and sub-tasks. Asana helped us launch a company record of 323 websites in a single month by streamlining our workflow to eliminate work-related "meta" like trying to figure out who was doing what, what should we do next by priority, and on and on. While Asana may have a great many minor flaws, task management and project management are not among them. I don't think anyone does it better, and it is hard to imagine anyone ever being able to.
  • Keyboard shortcuts. For old-school keyboard junkies like me, there is nothing better or more time-saving than being able to use the tab key to complete common functions quickly. As a long-time sufferer of repetitive stress injury from heavy mouse use, the less I need to rely on that mouse, the better. Just don't hit Tab+B. And don't ask.
  • Tags are especially helpful at organizing and finding groups of tasks. We use tags for almost everything: grouping projects by client company, grouping tasks by department, grouping photo shoots by state, matching prerequisite tasks to their counterparts. With tags, you can customize almost anything in Asana far beyond their probable intended uses.
  • e-mail straight to an Asana project... I can't tell you how much time this saves us being able to just send a client e-mail straight to Asana and have it create a task for you in the appropriate project that you can quickly assign out. You might think, "why not just forward the e-mail straight to the person you're assigning it to?" Well, for starters, in our company they are more likely to be looking at Asana at any given moment than their e-mail client. Second, if it goes to their e-mail address, who else do you copy on it? If it goes to Asana it is public for everyone in the workspace to see and comment on, re-assign to themselves if that person is not in the office that day, or whatever. If it goes in Asana it gets done, but if it goes to someone's e-mail and no one else sees it, the task will probably linger awhile.
  • Support is always respectful, thoughtful and on-target. While they don't necessarily have the resources to provide the same response times as other companies, the response you do get from Asana will usually not disappoint. Even if I know that I may not see a resolution to my issues immediately, at least with Asana I feel confident that I am being heard and that a fix is on the horizon somewhere. I get a sense that Asana's support team genuinely cares about their customers, and that goes a long, long way with me. I have been thanked no less than four times in a single e-mail from Asana support. They are just good people who manage to make YOU feel good about using their product.
  • There are more things Asana does well, and I probably can't really even list them all. The web-based cloud app is very fast, in many cases instantaneous, and we have anywhere from a thousand to two thousand projects with probably hundreds of thousands of tasks. It shouldn't be as fast as it is by any means, but they manage to satisfy somehow. They have a decent mobile app as well, though it is more suited to individual tasks and is of little use to me as a manager overseeing all of them. There are features we don't even use, like Harvest time tracking and several "Hacks". There is just a lot of stuff here.
No photo available
  • Tremendous amount of functionality in addition to the extensive database - Dashboards, filters, reports, timesheets, Web API, and so on
  • Nearly 100% uptime. During my three years of working with it, it has only gone down once for a couple of hours. Innotas representatives also responded promptly once we alerted them of our problem.
  • Extensive Customization - Allows for creation of custom entities, columns, fields, and so on
No photo available

Cons

  • I think Asana could do a better job of touring new users through the functionality. It's not necessarily intuitive for when there is a button to do something or when you simply press Enter. You do see tooltips with hotkeys at the bottom of many pages, so that definitely helps.
  • One problem, and I'm not really sure if it's on Asana to fix this, but actually getting people to take the time to use any project management tool can be trying. Folks are already trying to get their work done and have their own pen-and-paper ToDo lists, or keep a running list in their email. So to get people to take the time to use this project management tool might take some convincing. However, I think once they start using it they'll find out how beneficial it can be.
  • One feature I guess I haven't seen is the ability to create a private ToDo list that only you can see. Allowing the user to privately add tasks and prioritize them without being open to the whole company/management.
Dylan Edwards profile photo
  • As our organization's primary Innotas admin, the most common suggestion I heard from our project managers was the lack of capability to roll-up projects into a master plan. Other similar concerns between the functionality of Innotas and MS Project were raised as well, such as the ability to mulit-select, tab to fields and customize project plan columns.
  • Though I improved upon my ability to create desired reports for various consumers, the structure and navigation of the reporting engine was time consuming to learn. I don't, however, have any specific suggestions for improvement in this regard.
  • The last version of Innotas that I used before I left my position made it difficult to view as much of the project plan as was ideal due to the real estate used by the application.
  • It is very common for specific project tasks to be designated as a capitalized or operational expense despite the parent task under which it is created. The system's inability to designate these individual tasks as capitalized or operational expenses made for a cumbersome and somewhat unorthodox creation of the project plan. For instance, rather than having a single development phase we had to create two - one for Capitalized development work and Operational development work.
David Hill profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
I can't find a glaring flaw within Asana. It does what it is supposed to do, and for free for up to 15 people. I really can't complain. Nitpicking I can do, but not really complain. It's just one of those things where if you took it away from someone, they would immediately feel less connected to their team (online) and feel less productive
Madina Gildenberg profile photo
Planview PPM Pro (formerly Innotas)9.9
Based on 10 answers
Not a good time to start all over when we can build on the features we are not using currently.
Catherine Moreno, PMP profile photo

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
Planview PPM Pro (formerly Innotas)9.0
Based on 4 answers
Not everyone uses it to its full capability.
Catherine Moreno, PMP profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
Planview PPM Pro (formerly Innotas)9.0
Based on 2 answers
Innotas is very rarely down if at all.
No photo available

Performance

No score
No answers yet
No answers on this topic
Planview PPM Pro (formerly Innotas)4.0
Based on 1 answer
interface and response is sluggish
No photo available

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Planview PPM Pro (formerly Innotas)10.0
Based on 4 answers
Innotas' support has always been cordial, knowledgeable and helpful.
Adam Marley profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Planview PPM Pro (formerly Innotas)10.0
Based on 1 answer
Tim Srjezter was an excellent trainer.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Planview PPM Pro (formerly Innotas)9.9
Based on 3 answers
I worked with Tim Szrejter and he was the BEST integrator!!
No photo available

Alternatives Considered

Asana has been best used for the types of projects that are developed in our company, in addition to which it is very easy to learn how to use it.
Patricia Pineda profile photo
We use JIRA in addition to Innotas. Innotas simply tracks the time spent whereas JIRA tracks the process and flow of the work. As I stated in a previous part of this review, I wish we could integrate the two where our time added to tasks in JIRA could roll up to the project in Innotas without having people duplicate their time entry.
No photo available

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • The investment can be a bit expensive depending on the number of team members.
  • It reduces some costs since we do not have the need to have project managers.
  • By being able to better manage our projects we can have a better delivery time.
  • We avoid costs in project delays.
Patricia Pineda profile photo
  • Their support level allowed me to achieve a tight deadline on a project that had C level visibility. Note the critical nature of this project was not mentioned to innotas, as far as they knew it was just another day like any other but they went above and beyond to assist.
Dennis Dollins profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Planview PPM Pro (formerly Innotas)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Innotas offers flexible pricing based on user types.