TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Asana

    Score8.5 out of 10
    N/AAsana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.

    $13.49

    per month per user

    Salesforce Experience Cloud

    Score8.3 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A
    Pricing
    AsanaSalesforce Experience Cloud
    Editions & Modules
    Starter
    $13.49
    per month per user
    Advanced
    $30.49
    per month per user
    Enterprise
    Contact Sales
    Personal
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    AsanaSalesforce Experience Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    AsanaSalesforce Experience Cloud
    Considered Both Products
    Asana
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    98 Answers
    96%
    Would buy again
    45 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    86 Answers
    97%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    107 Answers
    96%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    72 Answers
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    78 Answers
    91%
    Implementation went as expected
    30 Answers
    Features
    AsanaSalesforce Experience Cloud
    Project Management
    Comparison of Project Management features of Asana and Salesforce Experience Cloud
    Feature
    Asana
    8.5
    179 Ratings
    10% above category average
    Salesforce Experience Cloud
    -
    Ratings
    Task Management9.2179 Ratings00 Ratings
    Resource Management8.1152 Ratings00 Ratings
    Gantt Charts9.261 Ratings00 Ratings
    Scheduling8.3162 Ratings00 Ratings
    Workflow Automation9.2132 Ratings00 Ratings
    Team Collaboration9.4178 Ratings00 Ratings
    Support for Agile Methodology8.57 Ratings00 Ratings
    Support for Waterfall Methodology8.57 Ratings00 Ratings
    Document Management8.6150 Ratings00 Ratings
    Email integration8.7142 Ratings00 Ratings
    Mobile Access8.8149 Ratings00 Ratings
    Timesheet Tracking6.16 Ratings00 Ratings
    Change request and Case Management8.44 Ratings00 Ratings
    Budget and Expense Management7.377 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Asana and Salesforce Experience Cloud
    Feature
    Asana
    6.7
    48 Ratings
    14% below category average
    Salesforce Experience Cloud
    -
    Ratings
    Project & financial reporting5.51 Ratings00 Ratings
    Integration with accounting software8.047 Ratings00 Ratings
    Best Alternatives
    AsanaSalesforce Experience Cloud
    Small Businesses
    Any.do
    Score8 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AsanaSalesforce Experience Cloud
    Likelihood to Recommend
    9.1
    (209 ratings)
    8.9
    (71 ratings)
    Likelihood to Renew
    9.6
    (34 ratings)
    9.0
    (1 ratings)
    Usability
    8.8
    (37 ratings)
    8.1
    (15 ratings)
    Availability
    8.4
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    5.0
    (42 ratings)
    8.0
    (18 ratings)
    Ease of integration
    -
    (0 ratings)
    9.4
    (4 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AsanaSalesforce Experience Cloud
    Likelihood to Recommend
    Asana
    The usability of Asana is broad since it's available in a variety of platforms that are widely used nowadays. I think that it would be great for people who are constantly on the move and switching devices, since it has allowed me to work from my phone, too. I also think that Asana has proven itself to handle a large quantity of work
    Read full review
    Salesforce
    For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
    Incentivized
    Read full review
    Pros
    Asana
    • Through it, we were able to communicate and cooperate with the rest of the team to complete the work in the required manner and at the appropriate time.
    • Available for free on Android and iPhone.
    • Asana has a simple and easy user interface
    Read full review
    Salesforce
    • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
    • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
    • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
    Incentivized
    Read full review
    Cons
    Asana
    • Asana is not really a project management tool, it is good for simple projects only
    • UI has some glitches (doesn't save preferences, etc.)
    • Integration with other tools (Office 365, MS Project)
    • No reminders if the working period you entered is on holidays
    Incentivized
    Read full review
    Salesforce
    • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
    • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
    • Also, there is no side-to-side comparison view for content editors to update the content easily.
    Incentivized
    Read full review
    Likelihood to Renew
    Asana
    • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
    • Task management - Easy to view projects and their progress.
    • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
    • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
    • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
    Incentivized
    Read full review
    Salesforce
    Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
    Incentivized
    Read full review
    Usability
    Asana
    It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
    Incentivized
    Read full review
    Salesforce
    Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
    Incentivized
    Read full review
    Reliability and Availability
    Asana
    Working with Asana on a daily basis
    Read full review
    Salesforce
    No answers on this topic
    Performance
    Asana
    No answers on this topic
    Salesforce
    Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
    Incentivized
    Read full review
    Support Rating
    Asana
    I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
    Incentivized
    Read full review
    Salesforce
    Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
    Incentivized
    Read full review
    Alternatives Considered
    Asana
    Asana is a top-tier project management software that helps us organize and track projects from start to finish. It allows us to apply tasks/to-dos to multiple projects without duplication, divide complex projects into smaller tasks, and track project progress. It also helps us organize work on Kanban boards or linear lists. It stands out from the crowd in a big way compared to the competition.
    Read full review
    Salesforce
    Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
    Incentivized
    Read full review
    Scalability
    Asana
    I used this tool on a daily basis at work and it runs as a solid rock
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Asana
    • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
    • Easy to use - I can make the most of my time to get up (and stay) up and running.
    • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
    Incentivized
    Read full review
    Salesforce
    • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
    • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
    Incentivized
    Read full review
    ScreenShots

    Asana Screenshots

    Screenshot of Product HomepageScreenshot of Team ConversationsScreenshot of Project CalendarsScreenshot of InboxScreenshot of List ProjectScreenshot of Portfolios