Likelihood to Recommend After evaluating many of the leading data governance/management tools in the industry, Ataccama ONE quickly became a front-runner for our firm's needs and requirements. I particularly like how Ataccama focuses on investing a portion of its revenue on user-suggested enhancements - they truly want to grow with their clients, which is what we were looking for.
Read full review DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
Read full review Pros It is one of the leading data quality tools in the industry, in our opinion. Offers free data profiling. Integrates with other tools for complete end-to-end lineage. Read full review PowerGrid can review and make the updates simultaneously. Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time. BulkBackup [is] just one click, majority data got updated. Scenarios save a lot of time for similar working load. Read full review Cons Does not support as wide of a tech stack range as I would like. It would be nice if it came with a user hotkey function out of the box. Having concurrent user usage licenses would be ideal. Read full review I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to. Some features aren't user intuitive and it takes a while to learn. Laura Ferro Senior Coordinator of Admissions Communications
Read full review Likelihood to Renew It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Read full review Usability One of the key factors in our choice to onboard Ataccama was its usability - general end users have everything at their fingertips, it is not difficult for IT developers to setup the tool, and it has been an overall pleasure.
Read full review Allows for control in uploading lists, saved processes for checking duplicate records. Allows for backup files and quick reverts if something goes wrong. Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report. Automated processes for set and forget hygiene tasks
Read full review Reliability and Availability There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
Mike Malone Assistant Director of Systems Support and Training
Read full review Performance DemandTools is a bit clunky and slow at times
Read full review Support Rating Support has been excellent to date - very user friendly and knowledgeable to help support our needs and issues as they arise.
Read full review Support can be slow so do not expect quick turn for urgent issues. Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered The training webinars help with the basics but not much if you need advanced functionality.
Read full review Online Training The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Read full review Implementation Rating I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Read full review Alternatives Considered Ataccama ONE was a clear winner during our evaluation of many other products/vendors. Their offering was the best suited for our needs, and they are a company that we want to grow with over time.
Read full review Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
Read full review Scalability It's done everything we've needed it to do.
Mike Malone Assistant Director of Systems Support and Training
Read full review Return on Investment With Ataccama ONE our users can trust the data and learn more about it quickly and easily. Management can focus on other priorities knowing that the data is well-governed. Having transparency around the data has been a key benefit to our users. Read full review It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete. We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input. Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity. The return on investment isn't easily quantifiable but it is FELT in our department. Read full review ScreenShots