What users are saying about
106 Ratings
51 Ratings
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Score 7.6 out of 100
106 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Chartio (discontinued)
6.6
Sisense
8.3
Pixel Perfect reports
Chartio (discontinued)
4.7
Sisense
6.9
Customizable dashboards
Chartio (discontinued)
8.1
Sisense
9.1
Report Formatting Templates
Chartio (discontinued)
7.1
Sisense
8.9

Ad-hoc Reporting

Chartio (discontinued)
6.3
Sisense
8.0
Drill-down analysis
Chartio (discontinued)
7.5
Sisense
8.1
Formatting capabilities
Chartio (discontinued)
6.9
Sisense
8.0
Integration with R or other statistical packages
Chartio (discontinued)
4.4
Sisense
8.6
Report sharing and collaboration
Chartio (discontinued)
6.2
Sisense
7.3

Report Output and Scheduling

Chartio (discontinued)
3.8
Sisense
8.3
Publish to Web
Chartio (discontinued)
3.1
Sisense
8.8
Publish to PDF
Chartio (discontinued)
6.9
Sisense
8.6
Report Versioning
Chartio (discontinued)
2.0
Sisense
8.2
Report Delivery Scheduling
Chartio (discontinued)
3.1
Sisense
7.6

Data Discovery and Visualization

Chartio (discontinued)
7.6
Sisense
8.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
Chartio (discontinued)
7.4
Sisense
8.8
Location Analytics / Geographic Visualization
Chartio (discontinued)
7.4
Sisense
8.7
Predictive Analytics
Chartio (discontinued)
8.0
Sisense
8.6

Access Control and Security

Chartio (discontinued)
Sisense
9.0
Multi-User Support (named login)
Chartio (discontinued)
Sisense
9.5
Role-Based Security Model
Chartio (discontinued)
Sisense
8.9
Multiple Access Permission Levels (Create, Read, Delete)
Chartio (discontinued)
Sisense
8.7

Mobile Capabilities

Chartio (discontinued)
Sisense
8.1
Responsive Design for Web Access
Chartio (discontinued)
Sisense
8.3
Dedicated iOS Application
Chartio (discontinued)
Sisense
8.5
Dedicated Android Application
Chartio (discontinued)
Sisense
8.5
Dashboard / Report / Visualization Interactivity on Mobile
Chartio (discontinued)
Sisense
7.3

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Sisense

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Andrew Goss | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Sisense

  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Sisense

Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
Anonymous | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Sisense

Sisense 8.0
Based on 5 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi | TrustRadius Reviewer

Reliability and Availability

Chartio (discontinued)

Chartio (discontinued) 8.6
Based on 4 answers
No answer on this topic is available.

Sisense

Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker | TrustRadius Reviewer

Performance

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Sisense

Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Sisense

Sisense 9.0
Based on 11 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Wicus Verhoef | TrustRadius Reviewer

In-Person Training

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker | TrustRadius Reviewer

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Sisense

Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Sisense

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker | TrustRadius Reviewer

Return on Investment

Chartio (discontinued)

No answers on this topic

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng | TrustRadius Reviewer

Screenshots

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
Additional Pricing Details

Sisense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Modules
SAP Connector1
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chartio (discontinued)
8.0
Sisense
8.9

Likelihood to Renew

Chartio (discontinued)
8.0
Sisense
8.9

Usability

Chartio (discontinued)
7.6
Sisense
8.0

Reliability and Availability

Chartio (discontinued)
8.6
Sisense
8.2

Performance

Chartio (discontinued)
7.3
Sisense
8.2

Support Rating

Chartio (discontinued)
Sisense
9.0

In-Person Training

Chartio (discontinued)
Sisense
7.3

Online Training

Chartio (discontinued)
8.2
Sisense
8.2

Implementation Rating

Chartio (discontinued)
7.3
Sisense
7.1

Scalability

Chartio (discontinued)
6.8
Sisense
8.2

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