Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
Course Hero
Score 9.1 out of 10
N/A
Course Hero headquartered in Redwood City offers their eponymous online learning platform with over 25 million course-specific study resources contributed by its community of students and educators, and produced by the vendor's team of educational content specialists in collaboration with subject experts.
$0
per month
Coursera
Score 6.9 out of 10
N/A
Coursera is an online catalog of learning content, available to businesses to help them to strengthen critical skills, Develop, retain, and advance critical talent, or use role-based assessments to identify skills gaps and advancement opportunities.
$399
per year per user
Pricing
Atlassian ConfluenceCourse HeroCoursera
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Free
$0.00
per month
Premium
$9.95
per month
Coursera for Teams
$399
per year per user (for less than 125 employees)
Coursera for Business
Contact Sales
Offerings
Pricing Offerings
ConfluenceCourse HeroCoursera
Free Trial
YesNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceCourse HeroCoursera
Features
Atlassian ConfluenceCourse HeroCoursera
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
157 Ratings
10% below category average
Course Hero
-
Ratings
Coursera
-
Ratings
Task Management7.1125 Ratings00 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings00 Ratings
Workflow Automation6.389 Ratings00 Ratings00 Ratings
Mobile Access6.7116 Ratings00 Ratings00 Ratings
Search6.8155 Ratings00 Ratings00 Ratings
Visual planning tools7.2126 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
157 Ratings
1% below category average
Course Hero
-
Ratings
Coursera
-
Ratings
Chat6.415 Ratings00 Ratings00 Ratings
Notifications8.2154 Ratings00 Ratings00 Ratings
Discussions7.7147 Ratings00 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings00 Ratings
Internal knowledgebase9.0148 Ratings00 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
156 Ratings
4% below category average
Course Hero
-
Ratings
Coursera
-
Ratings
Versioning8.1135 Ratings00 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings00 Ratings
Document collaboration8.3151 Ratings00 Ratings00 Ratings
Access control8.6146 Ratings00 Ratings00 Ratings
Advanced security features8.3113 Ratings00 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
Device sync8.384 Ratings00 Ratings00 Ratings
Learning Management
Comparison of Learning Management features of Product A and Product B
Atlassian Confluence
-
Ratings
Course Hero
8.9
2 Ratings
4% above category average
Coursera
8.8
4 Ratings
3% above category average
Course authoring00 Ratings9.01 Ratings8.94 Ratings
Course catalog or library00 Ratings9.02 Ratings9.14 Ratings
Player/Portal00 Ratings9.01 Ratings8.94 Ratings
Learning content00 Ratings9.12 Ratings9.54 Ratings
Progress tracking & certifications00 Ratings9.01 Ratings9.24 Ratings
Learning reporting & analytics00 Ratings9.01 Ratings8.03 Ratings
Social learning00 Ratings9.01 Ratings8.94 Ratings
Gamification00 Ratings8.01 Ratings00 Ratings
eLearning Content
Comparison of eLearning Content features of Product A and Product B
Atlassian Confluence
-
Ratings
Course Hero
8.4
2 Ratings
1% below category average
Coursera
-
Ratings
Multi-Lingual Support00 Ratings9.01 Ratings00 Ratings
Structured Learning00 Ratings9.12 Ratings00 Ratings
Course Searches00 Ratings9.12 Ratings00 Ratings
Historical Metrics00 Ratings7.01 Ratings00 Ratings
Cloud-Based Content00 Ratings8.01 Ratings00 Ratings
Automation & Integration00 Ratings8.01 Ratings00 Ratings
Best Alternatives
Atlassian ConfluenceCourse HeroCoursera
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Troop Messenger
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Infosec Skills
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Score 9.9 out of 10
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Infosec Skills
Score 9.9 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Infosec Skills
Infosec Skills
Score 9.9 out of 10
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Infosec Skills
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User Ratings
Atlassian ConfluenceCourse HeroCoursera
Likelihood to Recommend
8.2
(173 ratings)
9.1
(2 ratings)
8.5
(17 ratings)
Likelihood to Renew
9.0
(21 ratings)
-
(0 ratings)
10.0
(2 ratings)
Usability
8.0
(61 ratings)
9.0
(1 ratings)
10.0
(1 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
5.4
(25 ratings)
-
(0 ratings)
9.0
(2 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
10.0
(1 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceCourse HeroCoursera
Likelihood to Recommend
Atlassian
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
Read full review
Course Hero
It is a great tool to help students find help by providing it without having to pay a lot and search lots of sites, especially when it comes to finding answers based on the name of the course or the university, so it comes precise and directly without searching a lot for them.
Read full review
Coursera
The Coursera platform can be a useful part of your overall learning content portfolio if utilized correctly. It's fantastic for asynchronous courses that don't necessarily need a dedicated faculty member (though I'd highly recommend at least having some discussion moderators/student workers) and for offering MOOCs. The ability for the learners to contribute translations really makes it ideal for the international learning community - I am always amazed to see a course we launched with 2-3 languages to quickly have 10-12 more added. This feature really helps expand the audience reach and Coursera has such a large following already that it can grow seemingly overnight.
Read full review
Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Read full review
Course Hero
  • Subject notes
  • AI-powered answers
  • Option to choose the school
Read full review
Coursera
  • Interaction: the student learns by doing. For programming courses, this means programming!
  • Assessments: the courses I'd taken ask students to grade each others work with a rubric. This is hugely effective and permits tests and quizzes to be other than multiple choice.
  • Creativity and enthusiasm of the instructors. Some of the approaches demonstrated real out-of-the-box thinking by the instructors. For example, the Rice Python course was a self-contained website requiring no installation of IDE on one's computer, and the final project was a working version of Asteroids.
  • Low cost of entry: most of the course I enrolled in were free, with an optional fee for certifications. This really gives people the freedom to explore learning. It's almost like a Public Library of Learning.
  • Coursera forces a weekly discipline on the user with lectures and assignments and this really motivates one to put in the effort.
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
Read full review
Course Hero
  • Evaluating submissions.
  • Checking authenticity.
  • Avoid repeating.
Read full review
Coursera
  • Some of the courses (very few) have some old information (more than 2 years), and in some areas like technology the information has to be very new and updated.
  • Some professors or people doing videos are not good in front of the camera, they should train their people a little bit more for those things.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Course Hero
No answers on this topic
Coursera
Constantly renewing already. One of my favourite MOOC platforms.
Read full review
Usability
Atlassian
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
Read full review
Course Hero
I find it handy resource for learning. I have found the tutors quick to answer and it helps to solve the homework questions as well. It saves a lot of time. I always get support in new subjects and am practically ready for any new subject as there are always good course options available. I would definitely recommend Course Hero.
Read full review
Coursera
User-friendly and developer-friendly Web UI.
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
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Course Hero
No answers on this topic
Coursera
No answers on this topic
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
Course Hero
No answers on this topic
Coursera
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Course Hero
No answers on this topic
Coursera
I’ve used it a couple of times and... that did great. They take their time, but in the end they solve your issues.
Read full review
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Course Hero
No answers on this topic
Coursera
Coursera is familiar, intuitive, compatible and easy to use and implement.
Read full review
Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
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Course Hero
Really good. The courses were really well articulated. the time of learning for less and understanding was good. These are high demand courses in the industry as well. So, these courses can be a great resource for personal and professional development. The material again is a winner on these courses
Read full review
Coursera
I think Coursera has the best overall interface. I think you will find that different platforms go in different directions, and have different specialities. For the most part the differences are more in the types of courses they offer than one being particularly better than the other, so it comes down to content for me.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Course Hero
No answers on this topic
Coursera
No answers on this topic
Return on Investment
Atlassian
  • The AI feature which lets me find relevant documents while reading one document is really beneficial.
  • Centralising of knowledge systems is one of the key differentiators for large organisations.
  • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
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Course Hero
  • Raised scores.
  • Helped solving problems.
  • Reduced time needed.
  • Provided explanation.
  • Facilitated search for material.
Read full review
Coursera
  • The greatest benefit of Coursera is access to quality courses on various subjects that you can either browse or dive in deeply. Customizable, flexible and accessible.
  • Helps our department to recommend trainees courses on this website and gain important knowledge. Also, the courses are provided by big-name universities which helps students in their careers
  • Developing and exploring professional skills.
Read full review
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