What users are saying about
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Top Rated
1149 Ratings

Confluence

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Top Rated
1149 Ratings
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Score 8.1 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Jama Analyze (Discontinued)

The integration with JIRA is quite a handy tool to have. It allows for team progress to be easily tracked and visualized using the software while key metrics are brought to the forefront through the software's business intelligence. It makes presenting data and milestones achieved to non-technical management quite simple and can be extremely useful.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Jama Analyze (Discontinued)
Task Management
Confluence
7.9
Jama Analyze (Discontinued)
Gantt Charts
Confluence
7.9
Jama Analyze (Discontinued)
Scheduling
Confluence
7.2
Jama Analyze (Discontinued)
Workflow Automation
Confluence
7.9
Jama Analyze (Discontinued)
Mobile Access
Confluence
7.2
Jama Analyze (Discontinued)
Search
Confluence
7.8
Jama Analyze (Discontinued)
Visual planning tools
Confluence
7.8
Jama Analyze (Discontinued)

Communication

Confluence
8.0
Jama Analyze (Discontinued)
Chat
Confluence
6.4
Jama Analyze (Discontinued)
Notifications
Confluence
8.8
Jama Analyze (Discontinued)
Discussions
Confluence
8.0
Jama Analyze (Discontinued)
Surveys
Confluence
7.0
Jama Analyze (Discontinued)
Internal knowledgebase
Confluence
8.9
Jama Analyze (Discontinued)
Integrates with GoToMeeting
Confluence
6.0
Jama Analyze (Discontinued)
Integrates with Gmail and Google Hangouts
Confluence
9.3
Jama Analyze (Discontinued)
Integrates with Outlook
Confluence
9.6
Jama Analyze (Discontinued)

File Sharing & Management

Confluence
8.1
Jama Analyze (Discontinued)
Versioning
Confluence
8.7
Jama Analyze (Discontinued)
Video files
Confluence
7.6
Jama Analyze (Discontinued)
Audio files
Confluence
7.7
Jama Analyze (Discontinued)
Document collaboration
Confluence
8.6
Jama Analyze (Discontinued)
Access control
Confluence
8.7
Jama Analyze (Discontinued)
Advanced security features
Confluence
8.3
Jama Analyze (Discontinued)
Integrates with Google Drive
Confluence
7.8
Jama Analyze (Discontinued)
Device sync
Confluence
7.4
Jama Analyze (Discontinued)

BI Standard Reporting

Confluence
Jama Analyze (Discontinued)
9.3
Pixel Perfect reports
Confluence
Jama Analyze (Discontinued)
9.0
Customizable dashboards
Confluence
Jama Analyze (Discontinued)
10.0
Report Formatting Templates
Confluence
Jama Analyze (Discontinued)
9.0

Ad-hoc Reporting

Confluence
Jama Analyze (Discontinued)
8.0
Report sharing and collaboration
Confluence
Jama Analyze (Discontinued)
8.0

Report Output and Scheduling

Confluence
Jama Analyze (Discontinued)
7.0
Publish to Web
Confluence
Jama Analyze (Discontinued)
7.0
Report Versioning
Confluence
Jama Analyze (Discontinued)
7.0

Data Discovery and Visualization

Confluence
Jama Analyze (Discontinued)
10.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Confluence
Jama Analyze (Discontinued)
10.0

Access Control and Security

Confluence
Jama Analyze (Discontinued)
7.7
Multi-User Support (named login)
Confluence
Jama Analyze (Discontinued)
8.0
Role-Based Security Model
Confluence
Jama Analyze (Discontinued)
7.0
Multiple Access Permission Levels (Create, Read, Delete)
Confluence
Jama Analyze (Discontinued)
8.0

Mobile Capabilities

Confluence
Jama Analyze (Discontinued)
6.5
Responsive Design for Web Access
Confluence
Jama Analyze (Discontinued)
7.0
Dashboard / Report / Visualization Interactivity on Mobile
Confluence
Jama Analyze (Discontinued)
6.0

Application Program Interfaces (APIs) / Embedding

Confluence
Jama Analyze (Discontinued)
6.0
REST API
Confluence
Jama Analyze (Discontinued)
6.0

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Jama Analyze (Discontinued)

  • This allows us to keep track of our team's work by integrating with our product boards on JIRA.
  • It allows us to create visualized reports for our team's progress.
  • It allows us to gain insights about things that are going well in our product pipeline as well as potential areas of concern based on the data that is collected.
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Jama Analyze (Discontinued)

  • The service tends to be slow at times and working offline can be a pain.
  • It has a bit of a learning curve when you start out.
  • The price is quite high for the features it offers.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Jama Analyze (Discontinued)

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Jama Analyze (Discontinued)

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Jama Analyze (Discontinued)

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.8
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Jama Analyze (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Jama Analyze (Discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Jama Analyze (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Jama Analyze (Discontinued)

Jama Analyze, as well as Asana, connect with JIRA to visualize milestone tracking and team progress. While Asana is cheaper, Jama Analyze provides better reports and visual data. Google Data Studio, through a bit of tinkering from your software development team, can achieve similar results, however, the charts and graphs leave a bit to be desired in terms of design. In all, Jama Analyze is great if you have few users and don't need to go for the licensing option. Otherwise, there are definitely cheaper options available but you may have to sacrifice on performance and look-and-feel.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Jama Analyze (Discontinued)

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Jama Analyze (Discontinued)

No answers on this topic

Screenshots

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Jama Analyze (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jama Analyze (Discontinued) Editions & Modules

Edition
Starter Teams - 2 users$231
Small Teams - 5 users$891
Growing Teams - 10 users$1791
Growing Teams - 15 users$2591
Growing Teams - 20 users$3391
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Jama Analyze (Discontinued)
8.0

Likelihood to Renew

Confluence
9.5
Jama Analyze (Discontinued)

Usability

Confluence
8.5
Jama Analyze (Discontinued)

Reliability and Availability

Confluence
9.0
Jama Analyze (Discontinued)

Performance

Confluence
8.8
Jama Analyze (Discontinued)

Support Rating

Confluence
8.3
Jama Analyze (Discontinued)

Implementation Rating

Confluence
8.0
Jama Analyze (Discontinued)

Scalability

Confluence
8.0
Jama Analyze (Discontinued)

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