What users are saying about
Confluence
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Top Rated
1663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 1663 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
Project Management

7.5
Confluence
75%

Polarion ALM
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features
Atlassian Confluence ranks higher in 7/7 features
Task Management

7.7
77%
83 Ratings

N/A
0 Ratings
Gantt Charts

7.9
79%
12 Ratings

N/A
0 Ratings
Scheduling

7.2
72%
21 Ratings

N/A
0 Ratings
Workflow Automation

8.0
80%
55 Ratings

N/A
0 Ratings
Mobile Access

6.8
68%
80 Ratings

N/A
0 Ratings
Search

7.8
78%
103 Ratings

N/A
0 Ratings
Visual planning tools

7.4
74%
82 Ratings

N/A
0 Ratings
Communication

8.0
Confluence
80%

Polarion ALM
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Chat

6.4
64%
15 Ratings

N/A
0 Ratings
Notifications

8.6
86%
103 Ratings

N/A
0 Ratings
Discussions

8.0
80%
97 Ratings

N/A
0 Ratings
Surveys

7.0
70%
15 Ratings

N/A
0 Ratings
Internal knowledgebase

9.3
93%
97 Ratings

N/A
0 Ratings
Integrates with GoToMeeting

6.0
60%
3 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings

N/A
0 Ratings
Integrates with Outlook

9.6
96%
10 Ratings

N/A
0 Ratings
File Sharing & Management

8.3
Confluence
83%

Polarion ALM
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Versioning

8.6
86%
89 Ratings

N/A
0 Ratings
Video files

7.7
77%
66 Ratings

N/A
0 Ratings
Audio files

8.0
80%
60 Ratings

N/A
0 Ratings
Document collaboration

8.5
85%
100 Ratings

N/A
0 Ratings
Access control

8.8
88%
98 Ratings

N/A
0 Ratings
Advanced security features

8.6
86%
74 Ratings

N/A
0 Ratings
Integrates with Google Drive

7.9
79%
47 Ratings

N/A
0 Ratings
Device sync

8.1
81%
46 Ratings

N/A
0 Ratings
Attribute Ratings
- Atlassian Confluence is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend

8.3
Confluence
83%
122 Ratings

7.3
Polarion ALM
73%
7 Ratings
Likelihood to Renew

9.7
Confluence
97%
19 Ratings

9.0
Polarion ALM
90%
1 Rating
Usability

8.3
Confluence
83%
12 Ratings

Polarion ALM
N/A
0 Ratings
Availability

9.0
Confluence
90%
5 Ratings

Polarion ALM
N/A
0 Ratings
Performance

8.0
Confluence
80%
9 Ratings

Polarion ALM
N/A
0 Ratings
Support Rating

6.4
Confluence
64%
45 Ratings

Polarion ALM
N/A
0 Ratings
Implementation Rating

8.4
Confluence
84%
6 Ratings

Polarion ALM
N/A
0 Ratings
Product Scalability

8.0
Confluence
80%
2 Ratings

Polarion ALM
N/A
0 Ratings
Likelihood to Recommend
Confluence
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Sr. Engineer
GreyOrangeInformation Technology & Services, 1001-5000 employees
Polarion ALM
Since we have reached a significant level in the product development of our application, we effectively communicate and collaborate within the team, track and assign tasks, get reports as the results of our progress, plan our resources and finally get the documentation for every single step we take. We implemented the Agile mindset fully with the great help of Polarion ALM.
Information Technology Audit Manager
The KhudafereenEducation Management, 11-50 employees
Pros
Confluence
- QUICK How-to Guides that can be generated and share instantly
- One can subscribe to the pages and spaces and receive updates in the feed on their home page
- Automatic Email notifications of new updates in the Confluence area
- The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Software Integration Tester
WirecardFinancial Services, 501-1000 employees
Polarion ALM
- The workflows that are customizable in Polarion are amazing. They have specified workflows for companies that deal with different product lines related to regulatory requirements like medical devices. The ability to enhance "out of the box" workflows helps with risk mitigation immensely without having to allocate so many resources to get it going from ground up.
- Reporting - bringing together dashboards with key metrics is an absolute must and leveraging output based on needs from executive level presentations to development metrics is a winner for us. And the drill downs are immensely useful for anyone who wants to get the microscopic view of what drives our success on that nth degree.
- Over all Risk Mitigation: Risk based ALM is very important to us. The ability to integrate our regulatory SOPs into our own client defined formats and procedures gives us the leverage to tie in all that traceability I discussed earlier into palpable digests of risk which our company leaders use to drive vision.
- Requirements management is an absolute nightmare for most people. Polarion helps us drive requirements on different levels like regualtory, business, user interface, etc. This ties in to all the risk mitigation criteria we so much rely on to make us succeed.
Sr. Quality Assurance Software Lead
Advanced BionicsMedical Devices, 501-1000 employees
Cons
Confluence
- Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
- An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
- Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Senior System Engineer
Wipro LimitedInformation Technology & Services, 10,001+ employees
Polarion ALM
- Text editing in that program may be more sophisticated, similar to what you'd find in Word.
- Views, like Table, Tree, and Matrix, aren't all that easy to figure out.
- Finding items that fit specific criteria using filters is cumbersome and should be made simpler. This is particularly true when filtering numerous documents at once.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employeesPricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
- none
Additional Pricing Details
—Polarion ALM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Polarion ALM Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Confluence
Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
Polarion ALM
Polarion ALM 9.0
Based on 1 answer
There is too much at stake to go into a new system. But with everything else being promised as far as newer more innovative products, the justification to not renew is a huge risk so that is not a concern
Sr. Quality Assurance Software Lead
Advanced BionicsMedical Devices, 501-1000 employees
Usability
Confluence
Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesPolarion ALM
No score
No answers yet
No answers on this topic
Reliability and Availability
Confluence
Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Senior R&D Eng. Technologist
Trilliant IncTelecommunications, 201-500 employees
Polarion ALM
No score
No answers yet
No answers on this topic
Performance
Confluence
Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
Polarion ALM
No score
No answers yet
No answers on this topic
Support Rating
Confluence
Confluence 6.4
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesPolarion ALM
No score
No answers yet
No answers on this topic
Implementation Rating
Confluence
Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Chief Innovation Officer
Versatile CreditFinancial Services, 11-50 employees
Polarion ALM
No score
No answers yet
No answers on this topic
Alternatives Considered
Confluence
I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Senior Web Team Lead
AlithyaComputer Games, 10,001+ employees
Polarion ALM
Polarion is a juggernaut of a tool when it comes to traceability and modelling. And it is far better for task management.
Sr. Quality Assurance Software Lead
Advanced BionicsMedical Devices, 501-1000 employees
Scalability
Confluence
Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesPolarion ALM
No score
No answers yet
No answers on this topic
Return on Investment
Confluence
- We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
- While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
- However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Manager, Information Technology
Engineering InnovationIndustrial Automation, 51-200 employees
Polarion ALM
- manages multiple documents well and saves time in navigation
- allows multiple uses to view the same document and provide comments and feedback
Sales Engineer
DukaanComputer Software, 51-200 employees