What users are saying about
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Top Rated
1158 Ratings
12 Ratings

Confluence

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Top Rated
1158 Ratings
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Score 8.1 out of 100
12 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

PTC Windchill

For larger companies that have multiple locations, it is a great tool to control the data and to get the data in the hands of the right people. If I was a startup or a smaller company, I would not use this based on the fact that most of the functionality wouldn't be used.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
PTC Windchill
Task Management
Confluence
7.9
PTC Windchill
Gantt Charts
Confluence
7.9
PTC Windchill
Scheduling
Confluence
7.2
PTC Windchill
Workflow Automation
Confluence
7.9
PTC Windchill
Mobile Access
Confluence
7.2
PTC Windchill
Search
Confluence
7.8
PTC Windchill
Visual planning tools
Confluence
7.8
PTC Windchill

Communication

Confluence
8.0
PTC Windchill
Chat
Confluence
6.4
PTC Windchill
Notifications
Confluence
8.8
PTC Windchill
Discussions
Confluence
8.0
PTC Windchill
Surveys
Confluence
7.0
PTC Windchill
Internal knowledgebase
Confluence
8.9
PTC Windchill
Integrates with GoToMeeting
Confluence
6.0
PTC Windchill
Integrates with Gmail and Google Hangouts
Confluence
9.3
PTC Windchill
Integrates with Outlook
Confluence
9.6
PTC Windchill

File Sharing & Management

Confluence
8.1
PTC Windchill
Versioning
Confluence
8.7
PTC Windchill
Video files
Confluence
7.6
PTC Windchill
Audio files
Confluence
7.7
PTC Windchill
Document collaboration
Confluence
8.6
PTC Windchill
Access control
Confluence
8.7
PTC Windchill
Advanced security features
Confluence
8.2
PTC Windchill
Integrates with Google Drive
Confluence
7.8
PTC Windchill
Device sync
Confluence
7.4
PTC Windchill

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

PTC Windchill

  • It helps organize your company information.
  • It helps solve the age old question on how is the best way to get the most important information into the hands that need it.
  • You can connect all areas of your company to a single source data system.
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

PTC Windchill

  • It can be difficult to integrate old data
  • The user experience can be simplified
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

PTC Windchill

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

PTC Windchill

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

PTC Windchill

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.7
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

PTC Windchill

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

PTC Windchill

No score
No answers yet
No answers on this topic

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

PTC Windchill

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

PTC Windchill

PTC Windchill is a PLM complete system for a larger company. You can connect all areas of your company to a single source data system. It helps solve the age-old question, what is the best way to get the most important information into the hands that need it. It helps organize your company information.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

PTC Windchill

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

PTC Windchill

  • Time to implement
  • Data migration
  • Training of the users
Anonymous | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

PTC Windchill

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PTC Windchill Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
PTC Windchill
7.0

Likelihood to Renew

Confluence
9.5
PTC Windchill

Usability

Confluence
8.5
PTC Windchill

Reliability and Availability

Confluence
9.0
PTC Windchill

Performance

Confluence
8.7
PTC Windchill

Support Rating

Confluence
8.3
PTC Windchill

Implementation Rating

Confluence
8.0
PTC Windchill

Scalability

Confluence
8.0
PTC Windchill

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